Customer Reviews (100)

A55555ytrty • 2025-03-12T15:13:20-07:00

Loving the 2025 heat!! This years.

Sneaker pop • 2025-03-11T04:52:28-07:00

App ain’t working. Tried to open but it crashes right away. Need an update

Rocheroch • 2025-03-06T20:58:23-07:00

App is trash! Wrong dates. You’re better off on google. For instance union 1s say June they already came out and were in march! lol app is a joke dont trust it

Summary of Key Insights

The Sneaker Crush app aims to provide users with up-to-date information on sneaker releases, raffles, restocks, and news. While a significant portion of users (57%) rate the app positively (5 stars), a substantial number of users (27%) give it the lowest rating (1 star), indicating significant reliability and functionality issues. The primary strengths are its perceived value in keeping users informed about releases and its potential to assist in reselling. The major weaknesses revolve around app stability (crashing), inaccurate or outdated information, and broken features (e.g., "buy" buttons, widget functionality). Overall sentiment is mixed, with positive comments counteracted by significant complaints about core functionality.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but the reviews appear to be from recent months based on mentions of recent releases and updates.
  • Analysis Methods: Primarily qualitative analysis focusing on identifying recurring themes, sentiment expressed in reviews, and frequency of specific issues mentioned. Keyword extraction was used implicitly to identify prominent topics like "crashing," "release dates," and "buy buttons."

Key User Pain Points

  • App Crashing: Numerous users report the app crashing immediately upon opening or within seconds of use. This is the most frequently mentioned issue.
  • Inaccurate/Outdated Release Dates: Several users complain about incorrect release dates and general inaccuracies in the information provided.
  • Broken "Buy" Buttons/Links: Many users report that the "buy" buttons or links to retailers either don't work or redirect to inappropriate sites (e.g., eBay instead of retail partners).
  • Widget Issues: Some users experience problems with the app's widget functionality, stating that it won't load or display information correctly.
  • Loading Issues/Glitches: Some users mention the app freezing, glitching, or getting stuck in a loading loop.
  • Lack of Restock Notifications: A user mentioned not receiving restock notifications despite expecting them.
  • Limited Shoe Display: A few users report that the app only displays a limited number of shoes or that it glitches back to older releases.
  • Inaccurate Resell Pricing: Some users noted that the app displays incorrect resell prices for sneakers.

Frequently Requested Features

  • Reliable Notifications: Implicitly, users want reliable notifications for restocks, shock drops, and new releases.
  • Accurate and Up-to-Date Information: Users need accurate and timely release dates, pricing, and retailer information.
  • Functional "Buy" Buttons: Users want the "buy" buttons to work correctly and direct them to the appropriate retailers.
  • Size Selection: One user explicitly asked how to pick the size of the shoes.
  • Improved Stability: Users want the app to be stable and not crash.
  • More Retail Options: Users want reliable links to more retail partners.
  • Clearer Explanation of How to Buy: Some users need clearer instructions on how to purchase sneakers through the app.

Strengths and Positive Aspects

  • Release Date Information: Users appreciate the app's attempt to provide information on upcoming sneaker releases.
  • Reselling Assistance: Some users find the app helpful for budgeting and tracking potential reselling opportunities.
  • Comprehensive Coverage: Some users feel the app covers a wide range of sneakers and brands.
  • Historical Information: One user appreciated the historical context and craftsmanship details provided about the shoes.
  • Up-to-Date Alerts: Some users find the alerts for new releases helpful.

Prioritized Action Recommendations

High Priority:

  • Fix App Crashing Issue: This is the most critical issue affecting a large number of users. Immediate investigation and resolution are essential.
  • Ensure Accurate Release Dates: Implement robust data validation and quality control processes to ensure release dates are accurate and up-to-date.
  • Repair Broken "Buy" Buttons/Links: Verify and fix all links to retailers to ensure they are functional and direct users to the correct product pages.
  • Address Widget Issues: Investigate and resolve any issues with the app's widget functionality.

Medium Priority:

  • Improve App Stability and Performance: Optimize the app's code and infrastructure to improve overall stability and performance.
  • Implement Restock Notifications: Ensure that restock notifications are working reliably and accurately.
  • Improve Data Accuracy: Implement measures to ensure the accuracy of resell prices and other information displayed in the app.
  • Enhance User Guidance: Provide clearer instructions on how to purchase sneakers through the app.

Low Priority:

  • Address Limited Shoe Display Issues: Investigate and resolve any issues with the app not displaying all available shoes.
  • Add Size Selection Feature: Implement a feature that allows users to select their desired shoe size.

Opportunities for Startup Ideas

  • AI-Powered Release Date Verification: Develop an AI-powered system to automatically verify and update release dates from multiple sources, ensuring accuracy.
  • Personalized Restock Alerts: Create a system that allows users to specify their desired size and receive personalized restock alerts for those sizes.
  • Community-Driven Accuracy Verification: Implement a system where users can report inaccurate information and earn points or rewards for contributing to the app's accuracy.
  • Augmented Reality Sneaker Try-On: Integrate AR technology that allows users to virtually "try on" sneakers using their phone's camera.

Trends and Observations

  • App Stability Issues are Recent: Many users report that the app "used to be great" but is now experiencing crashing issues after recent updates, suggesting a regression in quality.
  • Inconsistent User Experience: The wide range of ratings and comments suggests that the user experience is inconsistent, with some users finding the app helpful while others find it completely unusable.
  • Reliance on Third-Party Retailers: The app's value is heavily dependent on the accuracy and reliability of its links to third-party retailers.

Conclusion

The Sneaker Crush app has the potential to be a valuable resource for sneaker enthusiasts. However, the app is currently plagued by significant stability and accuracy issues that are negatively impacting the user experience. Addressing these issues should be the top priority. By focusing on improving app stability, ensuring data accuracy, and repairing broken features, the developers can significantly improve the app's value and user satisfaction. Overall, a strong recommendation is to prioritize fixing the existing issues before adding new features.

Original App Link

https://apps.apple.com/us/app/sneaker-crush-release-dates/id661034398?uo=2