Customer Reviews (500)

Kerrwriter • 2025-01-16T07:39:43-07:00

The app is glitchy and requires monthly subscription. Community fawns all over it instead of expecting it to work well. I was happy paying for it when new content was made for free to non subscribers weekly but now that’s like monthly… if you’re going to charge, provide functionality as expected

Zorilla556$ • 2024-11-28T18:15:53-07:00

I honestly don’t know why I pay $100 a year for access to this. I often find myself just going to YouTube because the app will not play videos Just now. I was in a playlist for videos and got a message that I was not able to view a video, but when I searched for the same video in the app itself, it played fine. It’s really disappointing.

DaniErin • 2024-09-25T12:34:21-07:00

This app is so amazing! I love all that Adrienne does- she has helped me start and maintain my yoga practice. Her classes always feel like safe places to be! ❤️

Summary of Key Insights

  • The Find What Feels Good Yoga app receives overwhelmingly positive reviews, largely due to the engaging content and the personality of Adriene Mishler. Users praise her teaching style, the variety of available classes, and the sense of community fostered by the app.
  • However, recent updates seem to have introduced significant technical issues, including crashing, login problems, inability to download videos, and a clunky user interface. These issues are causing considerable frustration and are impacting the user experience.
  • While users appreciate the value of the content, many are questioning the worth of the subscription given the availability of free content on YouTube and the presence of persistent bugs in the app.
  • Overall Sentiment: Highly positive sentiment towards the content and instructor, but increasingly negative sentiment towards the app's functionality following recent updates.
  • Overall Rating: While the app store rating is high (4.9), the recent reviews suggest this may not accurately reflect the current user experience due to the issues caused by the update.
  • Score Distribution:
    • 5-star: 86.4% (432 reviews)
    • 4-star: 3% (15 reviews)
    • 3-star: 2.6% (13 reviews)
    • 2-star: 3.2% (16 reviews)
    • 1-star: 4.8% (24 reviews)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but the reviews appear to be a mix of older and more recent feedback, with a concentration of complaints related to recent updates.
  • Analysis Methods:
    • Sentiment analysis: Manual assessment of the overall tone (positive, negative, neutral) of the reviews.
    • Keyword extraction: Identification of frequently mentioned keywords and phrases related to user issues, feature requests, and positive aspects.
    • Frequency analysis: Counting the occurrence of specific issues and requests to prioritize improvements.

Key User Pain Points

  • App Instability/Crashing: Multiple users report that the app crashes frequently, particularly after recent updates. This makes the app unusable and frustrating.
  • Login Issues: Users are experiencing problems logging in, often after updates. Some are unable to reset passwords or have their subscriptions recognized.
  • Download Problems: Issues with downloading videos for offline viewing are frequently mentioned. Downloaded videos disappear after updates or are inaccessible.
  • Clunky User Interface: Many users dislike the new app design, citing oversized elements, titles that don't fit on screens, and a chaotic layout. The search function is also criticized.
  • Calendar Functionality Issues: The calendar feature, a key reason for subscribing for many users, is reported to be buggy and unreliable.
  • Lack of Customer Support: Several users complain about the lack of responsiveness from customer support when they encounter problems.
  • Subtitle Issues: One user reported an inability to turn off subtitles.
  • Apple TV App Issues: One user reported the search function on Apple TV gets stuck with no way to exit the screen.

Frequently Requested Features

  • Custom Playlists: Users want the ability to create their own playlists, similar to YouTube.
  • Improved Video Progress Tracking: A feature to easily see which videos have been completed, when they were last watched, and to add notes for personal progress tracking.
  • Widget for Monthly Calendar: A widget that displays the daily practice from the monthly calendar on the home screen.
  • Landscape Orientation on iPad: Support for landscape mode on iPads.
  • Apple HealthKit Integration: Integration with Apple HealthKit to track workout data.
  • Offline Playback Fixes: Reliable offline playback of downloaded videos.

Strengths and Positive Aspects

  • Adriene's Teaching Style: Users consistently praise Adriene's warm, supportive, and non-judgmental teaching style. She is seen as relatable, funny, and motivating.
  • Variety of Content: The app offers a wide range of yoga practices for all levels, interests, and time constraints. The availability of meditations, Pilates, and workshops is also appreciated.
  • Sense of Community: Users feel a strong connection to the FWFG community and appreciate the positive and supportive environment.
  • Convenience: The app provides a convenient way to access yoga classes at home, anytime, and anywhere. The ability to download videos for offline viewing is particularly valued.
  • Affordability: Many users consider the subscription price to be reasonable for the value provided.
  • Ad-Free Experience: Users appreciate the ad-free experience compared to using YouTube.
  • Well-Organized Content (Generally): Before recent updates, users appreciated the organization and search functionality of the app. This is now a pain point.

Prioritized Action Recommendations

High Priority:

  • Fix App Instability and Crashing: Immediately address the crashing issues reported by numerous users. This is a critical bug that renders the app unusable.
  • Resolve Login Problems: Investigate and resolve login issues, ensuring users can easily access their accounts and subscriptions. Provide a reliable password reset mechanism.
  • Repair Download Functionality: Fix the problems with downloading videos for offline viewing. Ensure downloaded content is preserved across updates.
  • Improve User Interface: Revert to a more intuitive and user-friendly design, addressing the complaints about oversized elements, chaotic layout, and difficult navigation.
  • Address Apple TV App Issues: Resolve the reported bug where users get stuck on the search screen.
  • Respond to Customer Support Requests: Improve customer support responsiveness to address user issues promptly and effectively.

Medium Priority:

  • Enhance Calendar Functionality: Fix bugs in the calendar feature and consider adding features like auto-fill and improved tracking of completed videos.
  • Implement Custom Playlists: Allow users to create their own playlists for personalized organization of videos.
  • Add Video Progress Tracking: Provide a feature to easily track video completion and add personal notes.
  • Subtitle Control: Ensure subtitles can be reliably turned off.
  • Landscape Orientation on iPad: Add support for landscape mode on iPads for a better viewing experience.

Low Priority:

  • Apple HealthKit Integration: Integrate with Apple HealthKit to track workout data (consider user privacy).
  • Widget for Monthly Calendar: Develop a widget to display the daily practice on the home screen.

Opportunities for Startup Ideas

  • Personalized Yoga Recommendation Engine: A system that analyzes user preferences, past practice history, and physical limitations to recommend the most suitable yoga classes.
  • Interactive Yoga Community Platform: A platform that connects users with similar interests and goals, allowing them to share their progress, ask questions, and provide support.
  • AI-Powered Yoga Pose Correction: An app that uses computer vision to analyze user poses and provide real-time feedback on alignment and technique.
  • Yoga Retreat Marketplace: A platform that connects users with yoga retreats around the world, offering a curated selection of experiences based on their interests and budget.

Trends and Observations

  • Impact of Updates: Recent app updates have had a significant negative impact on user experience, leading to a surge in complaints about technical issues.
  • Content vs. Functionality: Users are highly satisfied with the content and instructor but are becoming increasingly frustrated with the app's functionality. This highlights the importance of maintaining a stable and reliable platform.
  • Community Focus: The sense of community is a major draw for users. Features that enhance community interaction could be highly valued.
  • Value Perception: Users are weighing the value of the subscription against the availability of free content on YouTube. The app needs to provide a compelling reason to subscribe, such as exclusive content, advanced features, and a seamless user experience.

Conclusion

The Find What Feels Good Yoga app has a strong foundation of engaging content and a loyal user base. However, recent technical issues are jeopardizing its reputation and user satisfaction. Addressing these issues should be the top priority. Implementing requested features and focusing on community building can further enhance the app's value and attract new subscribers. A stable, user-friendly app with reliable functionality is crucial for long-term success.

Original App Link

https://apps.apple.com/us/app/find-what-feels-good-yoga/id1050813703?uo=2