Customer Reviews (500)

faithyfrfr • 2025-03-28T12:40:27-07:00

it’s such a good app, but omg it crashes more than 6 times a day. seriously, I can’t use it for longer than 20 minutes without it closing the app or not letting me click any buttons. It’s so annoying

Willow ivory • 2025-03-26T13:02:53-07:00

I had tried this app not to long ago and it’s great and entertaining, love it. The only thing is I had accidentally got my account deactivated by putting in the wrong age in my description. So it logged me out, now whenever I try to log back in or make a new account I can’t because I had already used the same iCloud account with my original account for shuffles and Pinterest. Overall it’s good just that problem.

Jinoor4 • 2025-03-25T14:27:18-07:00

What’s with the animated cutouts? They’ve been all removed from my own shuffles that I made

Summary of Key Insights

Shuffles by Pinterest is generally well-received as a creative outlet, particularly for its ease of use and integration with Pinterest. However, the app suffers from significant stability issues, including frequent crashes, glitches, and bugs that corrupt user creations. Account and login problems are also prevalent. Many users request new features such as iPad optimization, improved editing tools, and the ability to add music. While the core concept is appreciated, the app's instability and lack of key features are hindering its potential. The overall sentiment is mixed, with many positive reviews tempered by recurring complaints about technical issues.

Quantitative Metrics:

  • Overall Rating: The average rating can be roughly estimated as around 3.7 based on the score distribution. ((1*100) + (2*30) + (3*57) + (4*105) + (5*208))/500 = 3.694
  • 5-Star: 41.6%
  • 4-Star: 21%
  • 3-Star: 11.4%
  • 2-Star: 6%
  • 1-Star: 20%

Key Strengths: Ease of use, creativity, connection to Pinterest. Key Weaknesses: App stability, glitches, bugs, login issues, feature limitations.

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but based on the review dates, the reviews span from around mid-2022 to late May/early June 2024.
  • Analysis Methods:
    • Sentiment Analysis: Implicit sentiment was inferred from star ratings and review text.
    • Keyword Extraction: Frequency of keywords and phrases related to bugs, features, and overall experience were analyzed.
    • Topic Modeling: Common themes and topics within the reviews were identified to categorize user feedback.

Key User Pain Points

  • App Crashing/Freezing: Frequently mentioned, leading to loss of progress and frustration. Impact: High - Loss of work, discourages app usage.
  • Glitches & Bugs Corrupting Shuffles: Users report altered colors, missing elements, greyed-out images, and corrupted animations. Impact: High - Undermines creative efforts, reduces trust in the app.
  • Login/Account Issues: Difficulty logging in, accounts being set to private, and inability to create accounts. Impact: High - Prevents users from accessing or using the app at all.
  • "Update App to View" Error: Users receive this message despite having the latest version. Impact: Medium - Prevents viewing of content.
  • Cutout Issues: Cutouts disappearing, not loading, or saved cutouts section constantly resetting to the top. Impact: Medium - Hinders the creative process, reduces efficiency.
  • Filter/Effect Issues: Filters not working, opacity settings malfunctioning. Impact: Medium - Limits creative control.
  • Forced Contact/Notification Access: Users are forced to allow contact and notification access, which is unwanted. Impact: Medium - Privacy Concerns.

Frequently Requested Features

  • iPad Optimization: Users want a version optimized for iPad screens, including landscape mode.
  • Canvas Size Options: Users want to change the canvas size for different devices and projects.
  • Ability to Add Music: Users want to add music to their shuffles.
  • Improved Editing Tools: Users want better masking tools, more font options, and the ability to edit posted shuffles.
  • Folder/Board Organization: Users want to organize saved cutouts and shuffles into folders or boards.
  • Remove Watermark: Users want an option to remove the watermark on downloaded creations.
  • Timelapse Download: Users want the ability to download a timelapse video of their shuffle creation process.
  • Desktop Version: Users want the ability to create shuffles on a desktop computer.

Strengths and Positive Aspects

  • Ease of Use: Many users find the app easy to learn and use, especially for beginners.
  • Creativity: Users appreciate the app as a creative outlet for making collages, mood boards, and wallpapers.
  • Integration with Pinterest: Users like the ability to easily access and use images from their Pinterest boards.
  • No Ads/Free: Many users appreciate that the app is free and doesn't contain ads.
  • Helpful for Outfit Planning/Vision Boards: Users find the app useful for planning outfits, visualizing room decor, and creating vision boards.
  • Community: Some users find the Shuffles community to be kind and supportive.

Prioritized Action Recommendations

High Priority:

  • Address App Stability Issues: Fix crashing, freezing, and glitching problems. This is the most critical issue affecting user experience.
  • Resolve Login/Account Issues: Investigate and fix login failures, account privacy problems, and the inability to create new accounts.
  • Fix "Update App to View" Error: Resolve the issue preventing users from viewing shuffles despite having the latest version.
  • Data Corruption Prevention: Address the issues of data loss and corruption of shuffles.

Medium Priority:

  • Improve Cutout Management: Fix disappearing cutouts, implement folder/board organization, and allow saving cutouts without requiring Pinterest boards.
  • Optimize Performance: Improve the overall performance of the app to reduce lag and loading times.
  • Enhance Editing Tools: Add missing features like the lasso tool, improve masking tools, and provide more font options.
  • Address Filter/Effect Issues: Fix malfunctioning filters and opacity settings.

Low Priority:

  • Develop iPad Optimization: Create a version optimized for iPad screens and landscape mode.
  • Implement Music Integration: Add the ability to add music to shuffles.
  • Allow Removal of Watermark: Provide an option to remove the watermark on downloaded creations.
  • Add Timelapse Download: Implement the ability to download a timelapse video of the shuffle creation process.
  • Address content moderation concerns: Users reported spammy posts and hate speech.

Opportunities for Startup Ideas

  • AI-Powered Cutout Tool: Develop an AI-powered cutout tool that accurately identifies and removes backgrounds, even in complex images.
  • Collaborative Shuffle Creation: Create a feature that allows multiple users to collaborate on a shuffle in real-time.
  • Shuffle-Based Social Network: Develop a social network centered around shuffles, with features for sharing, discovering, and remixing creations.
  • Shuffle-to-Print Service: Offer a service that allows users to print their shuffles as high-quality posters, canvases, or other products.

Trends and Observations

  • Recurring Bug Reports: Users consistently report the same bugs and glitches across different versions, suggesting that fixes are not always effective or comprehensive.
  • Frustration with Updates: Some updates seem to introduce new problems or break existing features, leading to user frustration.
  • Strong Desire for iPad Optimization: The request for iPad optimization is a recurring theme, indicating a significant user base on that platform.
  • Feature Requests Centered on Customization: Users consistently request more options for customization, such as canvas size, editing tools, and organization features.
  • AI content: Users are getting frustrated with the amount of AI generated content.
  • Contact Access: Users do not like that contact access is forced.

Conclusion

Shuffles by Pinterest has a strong foundation as a creative tool, but its potential is being undermined by persistent stability issues and a lack of key features. Addressing the high-priority action recommendations related to app stability and account issues is crucial for improving user satisfaction and retention. Implementing the frequently requested features, such as iPad optimization and improved editing tools, will further enhance the user experience and attract new users. Pinterest should prioritize bug fixes and performance improvements over new feature additions until the core app is stable and reliable. Overall, Shuffles has the potential to be a leading creative app, but it needs significant investment in stability and feature development to reach its full potential.

Original App Link

https://apps.apple.com/us/app/shuffles-by-pinterest/id1573869498?uo=2