Customer Reviews (500)

Ihassanein • 2025-03-27T18:32:15-07:00

Very good to use

SamSalMod • 2025-03-26T18:54:24-07:00

Excellent for reading, however listening has many problems; cuts in the recitation, unwanted repetition of many Ayahs, sound has what looks like “hiccups “. It needs serious work to improve it.

Iphoneuser- • 2025-03-26T14:14:13-07:00

I believe this is one of the best Quran application that is available on IOS devices

Summary of Key Insights

The Quran Majeed app is generally well-received, with a strong positive sentiment reflected in its high overall rating and the large percentage of 5-star reviews. Users appreciate its comprehensive features, ease of use, and the variety of reciters and translations available. However, the presence of ads, especially inappropriate ones, and issues with the premium version (ads despite purchase, restore issues) are significant pain points. There are also requests for additional features like more reciters, specific translations, and improved audio playback controls. A key area of concern revolves around perceived errors or changes in the Quranic text, leading to trust issues for some users.

Key Strengths: Comprehensive features, multiple reciters and translations, user-friendly interface, accurate prayer times. Key Weaknesses: Intrusive and inappropriate ads, issues with premium version (ads despite purchase, restore failures), occasional errors in Quranic text/translations, notification spam, limited customization options for certain features. Overall Sentiment: Positive, but with significant concerns regarding ads and accuracy. Quantitative Metrics:

  • Overall Rating: High (based on the provided score distribution)
  • 5-Star Reviews: 81.6% (408/500)
  • 4-Star Reviews: 5.2% (26/500)
  • 3-Star Reviews: 4.2% (21/500)
  • 2-Star Reviews: 1.8% (9/500)
  • 1-Star Reviews: 7.2% (36/500)

Data & Methodology Overview

Data Sample Size: 500 reviews Time Frame: Not explicitly stated, but assumed to be recent based on the version number (10.8.3) and comments about recent updates. Analysis Methods:

  • Sentiment analysis: Categorizing reviews as positive, negative, or neutral based on language used.
  • Keyword extraction: Identifying frequently mentioned words and phrases related to features, issues, and user requests.
  • Topic modeling: Grouping reviews based on common themes, such as ads, accuracy, and feature requests.
  • Score distribution analysis: Calculating the percentage of reviews for each star rating.

Key User Pain Points

  • Intrusive and Inappropriate Ads: Many users, including those who have paid for the premium version, complain about the frequency and nature of the ads. Some ads are considered inappropriate for a Quran app. This is the most frequently mentioned issue.
  • Premium Version Issues: Users who purchased the premium version report still seeing ads, having trouble restoring their purchase across devices, or being prompted to purchase gifts when they already have a paid version.
  • Accuracy Concerns: Some users have reported perceived errors in the Quranic text, translations, or Qibla direction, leading to concerns about the app's reliability. Specifically, changes to Surah Al-Isra were mentioned.
  • Notification Spam: Many users find the number of non-prayer-related notifications excessive and lack granular control over which notifications they receive.
  • Audio Playback Issues: Users report issues with audio recitation, including cuts, unwanted repetitions, and "hiccups." Inability to control audio playback via car Bluetooth is also mentioned.
  • Customer Support Issues: Some users have reported a lack of response from the developer regarding their issues.

Frequently Requested Features

  • More Reciters: Users consistently request additional reciters, including specific ones like Qari Radul Kurdi, Khalid Al Ghamdi, Hussain Al Sheikh, Shia reciters, and Warsh Aan Nafii recitation.
  • More Translations: Requests for specific translations, including Bengali Tafseer, Pashto translation, Urdu Tafseer by Molana Madoodi, and Arabic translation for names of Allah.
  • Improved Audio Controls: Users want more control over audio playback, such as the ability to repeat ayahs a desired number of times (more than 5), play a set of ayahs together, and control playback via car Bluetooth.
  • Family Sharing for Purchases: Users want the ability to share their premium purchase with family members.
  • Zakat Calculator and Halal Scanner: Some users have suggested adding a Zakat calculator and halal scanner to the app.
  • Syncing Across Devices: Users want bookmarks and settings to sync seamlessly between their iPhone, iPad, and Android devices.
  • Ability to Add Custom Duas: Users want to be able to add their own duas to the "Tasbeeh" section.

Strengths and Positive Aspects

  • Comprehensive Features: Users appreciate the wide range of features, including Quran reading, audio recitation, translations, tafsir, prayer times, Qibla direction, and Islamic calendar.
  • Ease of Use: Many users find the app easy to navigate and user-friendly, even for beginners and elderly users.
  • Multiple Reciters and Translations: The availability of numerous reciters and translations is a major selling point for many users.
  • Accurate Prayer Times: Users generally find the prayer times to be accurate and appreciate the Azan notification feature.
  • Customization Options: Users appreciate the ability to customize the font size, theme, and recitation speed.
  • Offline Functionality: The ability to read and listen to the Quran offline is a valuable feature for many users.

Prioritized Action Recommendations

High Priority:

  • Address Ad Issues: Immediately remove inappropriate ads and ensure that paying customers receive an ad-free experience. Investigate and resolve issues related to restoring purchases. Consider offering different subscription tiers with varying levels of ad removal.
  • Investigate Accuracy Concerns: Thoroughly review the Quranic text and translations for any errors. Implement a system for users to report potential errors and ensure prompt responses.
  • Improve Notification Management: Provide users with granular control over which notifications they receive. Allow users to disable non-prayer-related notifications.
  • Fix Audio Playback Issues: Address the reported issues with audio recitation, including cuts, unwanted repetitions, and "hiccups." Ensure proper integration with car Bluetooth systems.

Medium Priority:

  • Add More Reciters and Translations: Prioritize adding the most frequently requested reciters and translations based on user feedback.
  • Implement Family Sharing: Enable family sharing for premium purchases to improve customer satisfaction.
  • Improve Customer Support: Ensure that user inquiries and bug reports are addressed promptly and effectively.
  • Enhance Audio Controls: Add more advanced audio controls, such as the ability to repeat ayahs a desired number of times and play a set of ayahs together.
  • Syncing Across Devices: Implement a system for syncing bookmarks and settings across devices.

Low Priority:

  • Add Zakat Calculator and Halal Scanner: Consider adding these features based on user demand and available resources.
  • Allow Custom Duas: Allow users to add their own duas to the "Tasbeeh" section.
  • Improve UI/UX: Address minor UI/UX issues reported by users.

Opportunities for Startup Ideas

  • Quran App with Verified Accuracy: A premium Quran app that guarantees the accuracy of its text and translations through a rigorous verification process. This would address a major concern among users.
  • Customizable Quran Learning Platform: A platform that allows users to create personalized Quran learning plans with specific reciters, translations, and learning goals.
  • Islamic Educational App for Children: An app that teaches children about Islam through interactive games, stories, and activities, with a focus on Quranic teachings.
  • Ad-Free Quran App with Ethical Monetization: A Quran app that is entirely ad-free and supports itself through ethical monetization methods, such as donations or selling premium features that enhance the learning experience without being essential.

Trends and Observations

  • Ad Intrusiveness is a Major Driver of Negative Sentiment: The presence and nature of ads are the most significant drivers of negative reviews. Even users who otherwise appreciate the app are frustrated by the ads.
  • Trust and Accuracy are Paramount: Users are highly sensitive to any perceived errors or changes in the Quranic text. Maintaining accuracy is crucial for building trust.
  • Demand for Customization: Users want more control over the app's features and settings, such as notification preferences and audio playback options.
  • Language Preferences Vary: There is a diverse range of language preferences among users, highlighting the need for comprehensive translation support.
  • Paid Users Expect a Premium Experience: Users who pay for the premium version have high expectations and are particularly vocal about issues like ads and restore failures.

Conclusion

The Quran Majeed app is a valuable resource for Muslims around the world, but the developers need to address the issues related to ads, accuracy, and customer support. By prioritizing these areas, they can improve user satisfaction and maintain the app's reputation as a trusted and reliable source of Quranic knowledge. The app has a strong foundation, and by focusing on quality and user experience, it can continue to be a leading Quran app for years to come. The most pressing issue is the ads; removing inappropriate ads and ensuring that paid users have an ad-free experience is critical.

Original App Link

https://apps.apple.com/us/app/quran-majeed-%D8%A7%D9%84%D9%82%D8%B1%D8%A7%D9%86-%D8%A7%D9%84%D9%83%D8%B1%D9%8A%D9%85/id365557665?uo=2