Customer Reviews (100)

Raees • 2025-03-18T23:43:19.205Z

Your client is not working, everytime I'm adding torrent it's saying "failed to add torrent" even after paying for the app, where as your free bit torrent client is working fine - Update - After i uninstall the bit torrent and restart my phone bit torrent pro is working fine, seems like we can't install bit torrent and bit torrent pro in the same phone at the same time Upgrading my Rating from 1 to 4 , 1 less star because of the above issue

Pakistani Music Lovers • 2025-03-17T19:49:24.890Z

Best

Oghenevize Eruvie Peter • 2025-03-10T13:05:46.681Z

Great, and fast downloading

Summary of Key Insights

The BitTorrent Pro app enjoys a generally positive sentiment, indicated by a high percentage of 5-star reviews (73%). Users appreciate its ad-free experience, fast download speeds, ease of use, and battery-saving features. However, some users report issues with downloads getting stuck, problems with file saving, and bugs introduced by recent updates. The app's core functionality seems well-regarded, but stability and specific feature requests need addressing.

Key Strengths: Ad-free experience, fast downloads, ease of use, battery-saving features, and integration with music and video libraries.

Key Weaknesses: Download issues (stuck downloads, pausing), file saving problems, bugs from updates, lack of advanced features (tracker management), and inconsistent background operation.

Overall Sentiment: Positive

Quantitative Metrics:

  • Overall Rating (estimated from distribution): ~4.5 stars
  • 5-Star Reviews: 73%
  • 4-Star Reviews: 8%
  • 3-Star Reviews: 6%
  • 2-Star Reviews: 3%
  • 1-Star Reviews: 10%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but likely reflects recent reviews.
  • Analysis Methods: Sentiment analysis (qualitative assessment of positive, negative, and neutral feedback), keyword extraction (identifying frequently mentioned topics and issues), and trend analysis (identifying recurring patterns and feature requests).

Key User Pain Points

  • Download Issues: Several users report problems with torrents getting stuck at "gathering information" or pausing unexpectedly. This prevents them from downloading files, rendering the app useless.
  • File Saving Problems: A user reported an inability to save downloaded video files to the gallery, even after granting permissions.
  • Bugs from Updates: Some users claim that recent updates have introduced bugs, such as the app not closing properly or pausing torrents when minimized.
  • Background Operation: Users are experiencing inconsistent behavior when the app is minimized, including pausing torrents or not running in the background at all.
  • Download Speed Limitations: One user reported a maximum download speed of 2MB/s, which they found disappointing.
  • Incompatibility Issues: One user found that the Pro version did not work when the free version was also installed.

Frequently Requested Features

  • Tracker Management: Users desire the ability to manually add trackers to improve download speeds and availability.
  • Customizable Battery Saver: Users want more control over the battery saver feature, specifically the ability to tailor the battery percentage at which the app shuts down.
  • Save Location Customization: More robust save location options, including easier access to external storage.
  • Background Download Stability: Consistent and reliable background downloading.

Strengths and Positive Aspects

  • Ad-Free Experience: Users highly value the absence of ads in the Pro version.
  • Fast Download Speeds: Many users praise the app's fast download speeds (when it's working correctly).
  • Ease of Use: The app's interface is generally considered clean and easy to use.
  • Battery Saver and Auto-Shutdown: Users appreciate these features for conserving battery life and data.
  • Integration with Music and Video Libraries: The integrated media players and libraries provide convenient access to downloaded content.
  • Long-Term Usage: Several reviewers have been using BitTorrent for many years, indicating strong brand loyalty.

Prioritized Action Recommendations

High Priority:

  • Fix Download Issues: Investigate and resolve the issues causing torrents to get stuck or pause unexpectedly. This is the most critical problem affecting usability.
  • Address File Saving Problems: Resolve the issue preventing users from saving downloaded files to the gallery.
  • Stabilize Background Operation: Ensure that the app consistently runs in the background without pausing torrents or unexpectedly shutting down.
  • Resolve Update-Related Bugs: Thoroughly test updates before release to prevent the introduction of new bugs. Address the issues reported with recent updates (app not closing, pausing when minimized).

Medium Priority:

  • Implement Tracker Management: Add the ability to manually add trackers to improve download speeds and availability.
  • Enhance Battery Saver Customization: Allow users to customize the battery percentage at which the app shuts down.
  • Improve Save Location Options: Provide more robust and user-friendly options for selecting download locations, including easier access to external storage.

Low Priority:

  • Investigate Download Speed Limitations: Address the reported download speed limitations, though this may be network-dependent.
  • Optimize Resource Usage: Monitor and optimize resource usage to minimize battery drain and improve performance.

Opportunities for Startup Ideas

  • Torrent Health Analyzer: A tool that analyzes the health of a torrent (seeders, leechers, tracker status) before the user starts downloading to avoid stuck downloads.
  • Intelligent Bandwidth Management: A feature that automatically adjusts download speeds based on network conditions and other app usage to optimize performance.
  • Decentralized Tracker Network: A system that automatically finds and adds reliable trackers to torrents, eliminating the need for manual configuration.

Trends and Observations

  • Language Preference: The app supports multiple languages, suggesting a global user base.
  • Positive Sentiment Bias: The high percentage of 5-star reviews may indicate a self-selection bias, where satisfied users are more likely to leave reviews.
  • Impact of Updates: Updates can have a significant impact on user sentiment, as evidenced by the reports of new bugs and issues.
  • Brand Loyalty: Long-term users express strong brand loyalty, highlighting the importance of maintaining a positive user experience.

Conclusion

BitTorrent Pro is a generally well-regarded torrent app with a loyal user base. Its strengths lie in its ad-free experience, ease of use, and battery-saving features. However, the app suffers from stability issues, download problems, and a lack of advanced features. Addressing these issues and prioritizing user-requested features will significantly improve the user experience and maintain the app's positive reputation.

Overall Recommendation: Focus on improving stability and addressing user pain points to maintain a high-quality user experience.

Original App Link

https://play.google.com/store/apps/details?id=com.bittorrent.client.pro