Customer Reviews (100)

Melvin Johnson Jr • 2025-03-24T08:55:57.966Z

amazing app I recommend this to all Electricians

Jorge Carrillo • 2025-03-19T01:16:24.548Z

this sucks

Bryant Helms • 2025-03-06T13:34:03.527Z

Absolutely great use it daily....

Summary of Key Insights

QuickBend: Conduit Bending is a highly-rated app overall, with many users praising its accuracy, ease of use, and time-saving capabilities. The app is considered a valuable tool for electricians, especially those working in commercial and industrial settings. However, there are recurring complaints regarding discrepancies between the Android and iOS versions, accuracy issues with specific benders and bend types, a clunky user interface, and a lack of comprehensive tutorials. Some users also reported crashing issues after updates. The overall sentiment is positive, but the identified pain points need to be addressed to improve user satisfaction and maintain the app's competitive edge.

  • Overall Rating: High (Majority of reviews are 4 and 5 stars)
  • Strengths: Accuracy (generally), ease of use, comprehensive bender library, time-saving, helpful for complex bends.
  • Weaknesses: Discrepancies between Android and iOS versions, occasional accuracy issues (especially with specific benders/bends), UI clunkiness, lack of tutorials, crashing issues after updates, inaccurate deduct calculations.
  • Sentiment: Positive

Score Distribution:

  • 5-star: 58%
  • 4-star: 19%
  • 3-star: 8%
  • 2-star: 6%
  • 1-star: 9%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but based on review dates, the data appears to be from recent months/years.
  • Analysis Methods: Sentiment analysis (manual interpretation of review text), keyword extraction (identification of frequently used words and phrases related to positive and negative experiences), and thematic analysis (grouping reviews based on recurring themes).

Key User Pain Points

  • Android vs. iOS Discrepancies: Many users complain that the Android version lacks features present in the iOS version, leading to dissatisfaction among paying Android customers. This is a major source of frustration.
  • Accuracy Issues: Several reviews mention inaccuracies in calculations, particularly for specific benders (e.g., Greenlee 854, Ideal) and bend types (e.g., kick 90s, segmented bends, multiple bends). This undermines the app's core value proposition. Deduct calculations are also frequently reported as incorrect.
  • User Interface Clunkiness: Some users find the UI difficult to use, specifically mentioning the "press and slide" input method and the sensitivity of the controls.
  • Lack of Tutorials: Several users, especially novices, request tutorials or instructional videos to better understand how to use the app and its features.
  • Crashing Issues: A few users reported that the app crashes after updates, rendering it unusable.
  • Incomplete Bender List: Some users request the addition of specific bender models (e.g., Southwire).
  • Mark Placement Issues: Some users are not clear on where the bending marks should be placed, and would like more descriptive guidance.
  • Payment Issues: A few users have reported unexpected recurring charges.

Frequently Requested Features

  • Feature Parity with iOS Version: This is the most frequently requested "feature," as users want the Android version to have the same functionality as the iOS version.
  • Tutorials/Instructional Videos: Many users, especially beginners, want tutorials or videos demonstrating how to use the app.
  • Direct Number Input: Users want the option to directly enter measurements instead of using sliders.
  • Dark Mode: Several users have requested a dark mode option for easier viewing in low-light conditions.
  • Larger Conduit Sizes: Some users need the app to support conduit sizes larger than 1 or 2 inches.
  • Specific Bend Calculations: Back-to-back 90-degree bends, concentric bends, compound bend angles.
  • Option to Relocate Bend Marks: Option to relocate bend marks to the front arrow of the bender.
  • Ability to Change Parameters on Comp 90 Bends: Users want to be able to change the "between bends" and "first bend" measurements on compound 90 bends.
  • Southwire Bender Support: Add Southwire benders to the bender list.

Strengths and Positive Aspects

  • Accuracy (Generally): Many users praise the app's accuracy in most situations.
  • Ease of Use: The app is generally considered easy to use and intuitive.
  • Comprehensive Bender Library: The app supports a wide range of benders.
  • Time-Saving: Users report that the app saves them time and reduces errors.
  • Helpful for Complex Bends: The app is particularly useful for calculating complex bends, such as offsets and saddles.
  • Digital Protractor: The built-in protractor is a popular and useful feature.
  • Multiple Bend Layout: The ability to layout multiple bends on a single conduit is appreciated.
  • Excellent Resource: The app is seen as an excellent resource for bender specs and information.

Prioritized Action Recommendations

High Priority:

  • Address Android/iOS Discrepancies: Immediately investigate and rectify the feature discrepancies between the Android and iOS versions. This is a critical issue that is causing significant user dissatisfaction.
  • Improve Accuracy: Thoroughly review and correct the calculation errors reported for specific benders and bend types. Focus on the Greenlee 854, Ideal benders, kick 90s, segmented bends, multiple bends, and deduct calculations. Conduct field testing to validate accuracy.
  • Fix Crashing Issues: Investigate and resolve the crashing issues reported after updates.
  • Address Payment Issues: Investigate and resolve the reported unexpected recurring charges. Ensure users are aware of the payment model.

Medium Priority:

  • Enhance User Interface: Improve the UI by providing the option for direct number input, addressing the sensitivity of the "press and slide" controls, and making the overall interface more intuitive.
  • Create Tutorials: Develop comprehensive tutorials or instructional videos covering all aspects of the app's functionality.
  • Expand Bender List: Add support for additional bender models, such as Southwire.
  • Improve Mark Placement Clarity: Add more descriptive guidance on where to place bending marks.
  • Implement Dark Mode: Add a dark mode option for user convenience.

Low Priority:

  • Larger Conduit Sizes: Consider adding support for larger conduit sizes based on user demand and market analysis.
  • Back-to-Back 90s Calculation: Explore adding a dedicated calculation for back-to-back 90-degree bends.
  • Compound Bend Angle Display: Display the angle bends for compound 90 bends.
  • Relocate Bend Mark Option: Add an option to relocate bend marks to the front arrow.
  • Parameter Control on Comp 90s: Allow users to change the "between bends" and "first bend" measurements on compound 90 bends.

Opportunities for Startup Ideas

  • Advanced Bending Simulation: Create a more advanced bending simulation feature that allows users to visualize the bend in 3D before execution.
  • Collaborative Bending Platform: Develop a platform where electricians can share bending techniques, tips, and custom bender profiles.
  • Augmented Reality Bending Guide: Integrate augmented reality to overlay bending instructions directly onto the conduit in real-time.
  • AI-Powered Bender Recommendation: Develop an AI-powered tool that recommends the optimal bender and bending strategy based on the specific job requirements.

Trends and Observations

  • Android/iOS Version Disparity: A significant and persistent trend is the dissatisfaction among Android users due to the perceived inferiority of the Android version compared to the iOS version.
  • Accuracy Concerns: Accuracy is a recurring theme in both positive and negative reviews, indicating its critical importance to users.
  • Desire for Enhanced User Experience: Users consistently express a desire for a more intuitive and user-friendly interface.
  • Tutorial Demand: There is a clear demand for more comprehensive tutorials and instructional materials.

Conclusion

QuickBend is a valuable and well-regarded app for electricians, but it faces challenges related to accuracy, platform parity, user interface, and user education. Addressing the prioritized action recommendations, particularly those related to accuracy and Android/iOS discrepancies, will significantly improve user satisfaction and solidify the app's position as a leading conduit bending calculator. Furthermore, exploring the identified opportunities for startup ideas could lead to innovative new features and enhancements that further differentiate QuickBend from its competitors.

Original App Link

https://play.google.com/store/apps/details?id=hardman.bret.quickbend.pro