Customer Reviews (100)

Janice Tologanak • 2025-03-24T05:09:32.360Z

my bunik loves this app so much

Dewayne Bush • 2025-03-24T02:40:31.399Z

it's so like tiktok

Prashwi • 2025-03-23T23:03:35.306Z

love it now i know how to do a full glam get juicy lips and what to wear 5 stars all the way

Summary of Key Insights

Lemon8 is a lifestyle community app powered by TikTok, aiming to provide a platform for sharing and discovering content related to beauty, fashion, travel, and food. While a significant portion of users express positive sentiment, particularly praising its helpfulness for finding ideas and inspiration, a substantial number of negative reviews highlight critical issues. The most prominent problems revolve around unwanted TikTok integration, difficulty deleting accounts without affecting TikTok, intrusive notifications, and regional availability issues. The overall sentiment is mixed, with a strong skew towards positive reviews (59% 5-star), but the negative reviews raise significant concerns about user privacy and control. The average rating is pulled up by the high number of 5-star reviews, but the issues raised by the 1-star reviews (26%) suggest underlying problems that need addressing.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but based on the version number (8.3.0), the reviews are likely recent (within the past few months).
  • Analysis Methods: Sentiment analysis (categorizing reviews as positive, negative, or neutral based on keywords and overall tone), keyword extraction (identifying frequently mentioned words and phrases), and thematic analysis (grouping reviews based on common issues and topics).

Key User Pain Points

  • Unwanted TikTok Integration: Many users express frustration with Lemon8's tight integration with TikTok. The primary concern is the inability to delete a Lemon8 account without also deleting their TikTok account.
  • Intrusive Notifications: Users complain about receiving excessive and irrelevant notifications, including notifications related to Lemon8 within TikTok, even if they don't actively use or want Lemon8. Some also state that there's no way to turn off notifications.
  • Account Deletion Issues: Difficulty deleting Lemon8 accounts is a recurring problem, with users reporting that they are unable to delete their profiles or that the process is unclear.
  • Regional Availability: Some users report that the app is not available or supported in their country.
  • App Functionality Issues: Some users mention the app freezing or not working correctly.
  • Content Issues: A few users mentioned seeing "revealing things" that they dislike, suggesting a lack of content filtering or control. One user mentioned hate comments.
  • Ads: One user simply stated "ads", suggesting that this is an issue.

Frequently Requested Features

  • Independent Account Management: The most requested feature is the ability to manage Lemon8 accounts independently from TikTok accounts, including the ability to delete Lemon8 without deleting TikTok.
  • Notification Controls: Users want more granular control over notifications, including the ability to disable Lemon8-related notifications within TikTok.
  • Improved Content Filtering: Users want better content filtering options to control the type of content they see.
  • Wider Regional Availability: Users in currently unsupported regions would like the app to be available in their countries.
  • Messenger: One user requested that Lemon8 include a Messenger feature.

Strengths and Positive Aspects

  • Inspiration and Ideas: Many users find Lemon8 helpful for discovering ideas and inspiration, particularly in areas like beauty, fashion, and recipes.
  • Ease of Use: Some users describe the app as easy to use and informative.
  • Helpful Tutorials: Several users mentioned that the app provides helpful tutorials.
  • Design: Some users find the app's design appealing and fresh.
  • Alternative to Pinterest: Some users prefer Lemon8 to Pinterest.
  • Mental Health: Some users find the app helpful for motivation and mental health.

Prioritized Action Recommendations

  • High Priority:
    • Decouple Account Management: Allow users to delete their Lemon8 account without affecting their TikTok account. This is the most critical issue affecting user privacy and control.
    • Notification Controls: Implement granular notification controls, allowing users to disable specific types of notifications, including Lemon8-related notifications within TikTok.
  • Medium Priority:
    • Improve Account Deletion Process: Make the account deletion process clear, easy, and readily accessible within the app.
    • Address Regional Availability Issues: Investigate and address the reasons for regional restrictions and expand availability where possible.
    • Content Filtering Options: Provide users with more control over the content they see, including options to filter out unwanted content or customize their feeds.
  • Low Priority:
    • Address App Functionality Issues: Investigate and fix reported app freezing and other functionality problems.
    • Monitor and Moderate Content: Proactively monitor and moderate content to address hate speech or inappropriate content.
    • Evaluate Ad Frequency: Evaluate the frequency of ads and adjust if necessary to avoid negatively impacting user experience.

Opportunities for Startup Ideas

  • Independent Social Media Aggregator: A platform that allows users to curate content from various social media sources (TikTok, Instagram, Lemon8, etc.) into a single, customizable feed, with advanced filtering and notification controls. This could address the problem of unwanted content and notifications across multiple platforms.
  • Privacy-Focused Social Media Platform: A social media platform with a strong emphasis on user privacy and control, offering clear and transparent account management options and granular notification settings.
  • Content Filtering and Moderation Tool: A tool that helps social media platforms improve their content filtering and moderation capabilities, using AI and machine learning to identify and remove harmful or inappropriate content.

Trends and Observations

  • Strong Association with TikTok: The app is heavily associated with TikTok, both positively (as a source of new users) and negatively (due to unwanted integration).
  • Language Preferences: The reviews are predominantly in English, but there are also reviews in other languages, such as Malay.
  • Polarized Sentiment: The sentiment is polarized, with a large number of 5-star reviews and a significant number of 1-star reviews, indicating a love-or-hate relationship with the app.

Conclusion

Lemon8 has the potential to be a successful lifestyle community app, but it faces significant challenges related to its integration with TikTok and user privacy concerns. Addressing these issues is crucial for improving user satisfaction and long-term growth. Prioritizing independent account management and notification controls is essential. The developers must take immediate steps to decouple the account management from TikTok and provide users with greater control over their experience.

Original App Link

https://play.google.com/store/apps/details?id=com.bd.nproject