Customer Reviews (500)

RayZayRas • 2025-03-25T11:27:29-07:00

La verdad el juego esta muy bueno, interesante y bastante curioso. Q quisiera q se l agregara los momentos más importantes del partido q se puedan ver, estilo animado, también q las horas de los partidos varíen q no sea solo a las 9:00 pm como en mi país si no q pueda variar, también q los jugadores tengan sus caras en la carta xq hay algunos reconocidos mundialmente q no tiene cara, ademas de eso todo sta muy bueno

meshari965 • 2025-03-22T01:41:27-07:00

السلام عليكم..ليش تطوير الملعب بأنواعه يأخذ وقت طويل جداً..أشوف ٤ أو ٥ ساعات تكفي وكثير خصوصاً انه النوع الواحد يأخذ الكثير عشان نوصل للنجمه ٣..شكراً لكم

Bigfart123 • 2025-03-19T17:08:39-07:00

It’s a great game, but matches take a while. Like it takes a whole month to do a season.. that’s a bit too long. Instead of waiting 24 hours per match, I suggest it should be 8 or 12. Also some things are overpriced, like to speed up players training it takes so much boss coins. A lot of people complain about this game being pay to win but it really isn’t. You still have to get a ton of money yourself to get the good players. It would also be nice to actually see your players, like seeing a pitch and multiple circles with numbers, each number representing a player, basically just simming in fc 25 career mode. And then also specific animations for setpieces. There is also no corner kicks in game, so they should add those. They should also add specific animations for specific setpieces, like a penalty animation, free kick animation, and a corner kick animation. I also don’t like how you are forced to watch ads, ads should be optional. Not forced.

Summary of Key Insights

Online Soccer Manager (OSM) is a generally well-received football management simulation with a large player base. Users appreciate its realistic leagues, clubs, and players, as well as the strategic depth in team management. However, several pain points consistently emerge, including long wait times between matches, excessive advertising, and a perceived "pay-to-win" aspect. Many users request features to enhance realism and control, such as in-game tactical adjustments and longer contract options. The overall sentiment is positive, but addressing the identified weaknesses and incorporating requested features could significantly improve user satisfaction.

  • Overall Rating: The app has a generally positive rating, indicated by the majority of reviews being 4 or 5 stars.
  • Key Strengths: Realistic simulation, strategic depth, wide selection of leagues and teams.
  • Key Weaknesses: Long wait times, excessive ads, perceived "pay-to-win" elements, bugs related to recent updates.
  • Overall Sentiment: Positive, but with significant concerns regarding monetization and gameplay pacing.
  • Quantitative Metrics:
    • Total Reviews: 500
    • Score Distribution:
      • 5 Stars: 234 (46.8%)
      • 4 Stars: 90 (18%)
      • 3 Stars: 52 (10.4%)
      • 2 Stars: 23 (4.6%)
      • 1 Star: 101 (20.2%)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: The reviews appear to be a recent snapshot, without specific date ranges provided.
  • Analysis Methods:
    • Sentiment Analysis: Used to gauge the overall tone (positive, negative, neutral) of the reviews.
    • Keyword Extraction: Identified frequently used words and phrases related to features, issues, and sentiments.
    • Thematic Analysis: Grouped reviews into common themes (e.g., gameplay, monetization, bugs) to identify recurring patterns.

Key User Pain Points

  • Long Wait Times Between Matches: Many users complain about the 24-hour wait time between matches, finding it too slow and limiting their engagement. Some suggest reducing it to 8-12 hours or allowing more frequent friendly matches.
  • Excessive Advertising: Numerous reviewers express frustration with the high frequency of ads, which they find disruptive and intrusive. Some suggest making ads optional or offering a premium ad-free version.
  • Perceived "Pay-to-Win" Elements: A significant number of users believe the game is heavily influenced by in-app purchases, making it difficult to compete against players who spend money. They feel that boss coins are often required for essential actions, creating an uneven playing field.
  • Bugs and Technical Issues: Several reviews report bugs related to recent updates, including the game crashing, failing to load, or encountering errors. These issues prevent users from playing and negatively impact their experience.
  • Lack of Control During Matches: Many users desire more control over their team during matches, such as the ability to make substitutions, adjust tactics, and view the game in a more detailed simulation.

Frequently Requested Features

  • In-Game Tactical Adjustments: Users want the ability to make substitutions and change tactics during matches, similar to other football management games.
  • Longer Contract Options: Many players express a desire for multi-season contracts to build long-term relationships with their teams and players.
  • More Realistic Match Simulation: Users request more detailed match visuals and animations, potentially with 3D gameplay or more in-depth commentary.
  • Player Search by Name: Players want the ability to search for specific players by name in the transfer market.
  • Option to Change In-Game Name: Many users are requesting the ability to change their in-game manager name.
  • Improved Training System: Users want a more flexible training system that allows them to train more players simultaneously and reduces the wait time.
  • Loan System: Implementation of a player loan system is frequently requested.

Strengths and Positive Aspects

  • Realistic Leagues, Clubs, and Players: Users appreciate the authenticity of the game, featuring real-world teams and players.
  • Strategic Depth: The game offers a good level of strategic depth in team management, including tactics, training, and transfers.
  • Easy to Play: Many users find the game easy to learn and play, making it accessible to a wide audience.
  • Addictive Gameplay: The game is described as addictive and engaging, keeping players coming back for more.
  • Community Aspect: Playing with friends in the same league is a popular feature.

Prioritized Action Recommendations

High Priority:

  • Address Bugs and Technical Issues: Immediately fix the bugs reported in recent updates to prevent further user frustration and churn.
  • Reduce Advertising Frequency: Implement a less intrusive advertising strategy or offer a premium ad-free version to improve the user experience.
  • Rebalance Monetization: Re-evaluate the reliance on boss coins for essential actions and consider alternative monetization methods that are less "pay-to-win."
  • Reduce Wait Times Between Matches: Explore options for reducing the 24-hour wait time between matches, such as shorter intervals or more frequent friendly matches.

Medium Priority:

  • Implement In-Game Tactical Adjustments: Add the ability to make substitutions and change tactics during matches to enhance player control.
  • Introduce Longer Contract Options: Allow players to sign multi-season contracts to foster long-term team building.
  • Improve Match Simulation: Enhance the match visuals and animations to create a more immersive experience.
  • Add Player Search by Name: Implement a search function in the transfer market to allow players to easily find specific players.

Low Priority:

  • Add Option to Change In-Game Name: Implement a feature to allow users to change their in-game name.
  • Improve Training System Flexibility: Allow players to train more players simultaneously and reduce training times.
  • Implement Loan System: Introduce a player loan system.
  • Add More Leagues and Teams: Consider adding more leagues, including those specifically requested by users (e.g., Iraqi League).

Opportunities for Startup Ideas

  • Enhanced Football Management Simulation: Develop a mobile football management game with deeper tactical control, a more realistic match engine, and a less aggressive monetization model.
  • Social Football Platform: Create a platform where users can manage their teams, compete against friends in real-time matches, and share their achievements.
  • Personalized Coaching App: Design an app that provides personalized coaching tips and strategies based on a user's team and playing style in OSM.

Trends and Observations

  • Language Preferences: A significant number of reviews are written in languages other than English, including Spanish, Arabic, Russian, and Persian, indicating a diverse international player base.
  • Bug-Related Spikes: There are noticeable spikes in negative reviews following recent updates, suggesting that new releases often introduce bugs or issues.
  • Monetization Concerns: Complaints about the "pay-to-win" aspect are a consistent theme, suggesting that the game's monetization strategy is a major source of frustration for many players.

Conclusion

Online Soccer Manager (OSM) is a popular and engaging football management game with a strong foundation. However, addressing the key user pain points related to wait times, advertising, monetization, and bugs is crucial for maintaining player satisfaction and attracting new users. Implementing frequently requested features such as in-game tactical adjustments and longer contract options would further enhance the game's appeal. By prioritizing these improvements, Gamebasics BV can solidify OSM's position as a leading mobile football management simulation.

Original App Link

https://apps.apple.com/us/app/online-soccer-manager-osm/id400201466?uo=2