Customer Reviews (100)

A Google user • 2025-03-25T05:46:05.600Z

best game i have plAyed grate game😘

aorangi sigma • 2025-03-25T05:32:09.491Z

VERY FUN GAME

me me • 2025-03-25T05:29:38.425Z

I wish I could give it 5 stars, considering the fact that its an awsome game and got 3 beast cookies on my first time a week ago, but the game keeps kicking me out for no reason. Whenever I open it and it said I have to tap the screen, I'm either stuck on the loading screen or kicked out. It not even the storage the problen because my storage is low. For some reason I would suggest for any bugs on some updates that were release recently or so. idk

Summary of Key Insights

CookieRun: Kingdom enjoys a largely positive reception, indicated by a high percentage of 5-star reviews (77%). Users praise the game's fun gameplay, engaging story, beautiful design, and generous nature, particularly for new players. However, significant technical issues like crashing, lagging, and loading problems are frequently reported, detracting from the overall experience. There are also concerns about the gacha system and perceived pay-to-win aspects. Overall sentiment is positive, but addressing technical glitches and refining the gacha experience are crucial for improving user satisfaction.

Overall Rating: High (based on review distribution)

  • 5-star: 77%
  • 4-star: 8%
  • 3-star: 0%
  • 2-star: 5%
  • 1-star: 10%

Key Strengths: Engaging gameplay, beautiful design, generous for new players, fun characters and story. Key Weaknesses: Technical issues (crashing, lagging, loading), gacha system concerns (rigged, duplicate pulls), perceived pay-to-win aspects.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on review content.
  • Analysis Methods: Sentiment analysis (qualitative assessment of positive, negative, and neutral feedback), keyword extraction (identifying frequently mentioned terms and issues), and frequency analysis (quantifying the occurrence of specific topics).

Key User Pain Points

  • Crashing: Many users report the game crashing, especially during loading screens or battles. This is a severe issue that prevents gameplay.
  • Lagging: Several users experience lag, impacting the smoothness of the game.
  • Loading Problems: Some users get stuck on loading screens, preventing them from accessing the game.
  • Gacha System Concerns: Users express concerns about the gacha system being "rigged," leading to duplicate pulls and difficulty obtaining desired characters.
  • Pay-to-Win Aspects: Some users feel the game is pay-to-win, requiring significant time investment or financial expenditure to progress.
  • Account Issues: One user reported being told their account would be suspended unless they paid a large sum of money (likely a scam, but still concerning).
  • Update Issues: Some users are unable to update the game.
  • Tutorial Issues: One user reported that the tutorial wasn't good at handling.

Frequently Requested Features

  • Dark Mode: A user suggested a dark mode for the game.
  • Shared World with Friends: A user proposed a shared world where players can interact with friends using their cookies.
  • Cross-Server Functionality: Users want the ability to friend and play with people on different servers.
  • Game Availability for All Phones: One user wanted the game to be available for all phones so their family could play together.
  • More Updates/Content: Several users mentioned wanting more updates to keep the game fresh and engaging.

Strengths and Positive Aspects

  • Fun Gameplay: Users consistently describe the game as fun and enjoyable.
  • Engaging Story: The story and characters are well-received.
  • Beautiful Design: The game's art style and graphics are highly praised.
  • Generous for New Players: Users appreciate the game's generosity towards new players, making it easy to get started.
  • Voice Acting: The voice acting is considered amazing.
  • Addictive Nature: Many users find the game highly addictive.
  • Stress Relief: Some users find the game to be a good stress reliever.

Prioritized Action Recommendations

High Priority:

  • Fix Crashing, Lagging, and Loading Issues: These technical problems are the most frequently reported and severely impact the user experience. Thorough testing and optimization are crucial.
  • Investigate Gacha System Balance: Address concerns about the gacha system being "rigged" and the prevalence of duplicate pulls. Consider increasing the odds of obtaining rare characters or implementing a pity system.

Medium Priority:

  • Address Pay-to-Win Concerns: Re-evaluate the game's progression system to ensure it is fair and accessible to free-to-play users.
  • Improve Tutorial: Revamp the tutorial to provide a better introduction to the game's mechanics.
  • Investigate Account Suspension Claim: Look into the reported account suspension claim and implement measures to prevent similar scams.

Low Priority:

  • Implement Dark Mode: Add a dark mode option for users who prefer it.
  • Consider Shared World Feature: Explore the feasibility of implementing a shared world feature for social interaction.
  • Enable Cross-Server Functionality: Consider allowing players to friend and interact with users on different servers.

Opportunities for Startup Ideas

  • Gacha System Optimization Service: A service that analyzes and optimizes gacha systems for mobile games to improve player satisfaction and retention.
  • Mobile Game Performance Monitoring Tool: A tool that helps mobile game developers identify and resolve performance issues like crashing and lagging.
  • Cross-Server Social Platform for Mobile Games: A platform that allows players from different servers in the same game to connect and interact with each other.

Trends and Observations

  • Positive Sentiment: The overall sentiment is positive, with many users expressing their love for the game.
  • Technical Issues are Major Detractors: Despite the positive sentiment, technical issues are a significant source of frustration.
  • Gacha System is a Recurring Concern: The gacha system is a frequently mentioned topic, with both positive and negative feedback.
  • Desire for Social Features: Users are interested in more social features, such as the ability to play with friends on different servers.

Conclusion

CookieRun: Kingdom is a popular and well-received game with a strong foundation. However, addressing the reported technical issues and refining the gacha system are crucial for maintaining user satisfaction and driving long-term success. Implementing some of the requested features, such as a dark mode and cross-server functionality, could further enhance the user experience. Overall, the game has significant potential, but it's essential to prioritize bug fixes and system refinements to ensure a smooth and enjoyable experience for all players.

Original App Link

https://play.google.com/store/apps/details?id=com.devsisters.ck