Customer Reviews (100)

She'neil George • 2025-03-24T15:00:35.316Z

sexy amazing

Heaven White • 2025-03-24T05:52:43.784Z

Still love this app. been using it for about 4 years.

Amy Cole • 2025-03-24T00:49:47.474Z

very user friendly, has great suggestions, and new suggestions all the time!

Summary of Key Insights

  • Samsung Food: Meal Planning is generally well-received, with a strong skew towards positive reviews. Users appreciate its ability to save recipes from various sources, meal planning features, and grocery list generation. However, recent updates and changes from the original Whisk app have caused frustration for some users. Glitches, lost recipes, and usability issues with the planner are prominent concerns. The app's strengths lie in its comprehensive features and ease of use when it functions correctly. The overall sentiment is positive, but negative reviews highlight critical areas for improvement.
  • The app has an overall rating that is high, driven by a large number of 5-star reviews, but the negative reviews point to significant usability and stability issues that need to be addressed.
  • Overall Rating Estimation: Due to the limited review sample size, calculating an exact average is unreliable. However, the high proportion of 5-star reviews (68%) suggests a generally positive reception.

Quantitative Metrics:

  • Overall Rating (estimated): 4.3/5 (based on the provided score distribution)
  • Score Distribution:
    • 5-star: 68%
    • 4-star: 12%
    • 3-star: 5%
    • 2-star: 4%
    • 1-star: 11%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but inferred to be recent based on mentions of "new planner update" and comparisons to the "Whisk app."
  • Analysis Methods: The analysis is primarily qualitative, based on keyword extraction and sentiment analysis of user reviews. The focus is on identifying recurring themes, pain points, feature requests, and positive aspects.

Key User Pain Points

  • Glitches and Instability: Several users report glitches, app crashes, and features not working correctly (e.g., recipe methods not displaying, search malfunctions).
  • Loss of Recipes: Some users have experienced losing their saved recipes, which is a major source of frustration.
  • Usability Issues with Updates: Changes from the original Whisk app and recent updates to the planner have made the app more difficult to navigate and use for some users. The new calendar view is not preferred by all.
  • Search Functionality Problems: The search function sometimes returns irrelevant results or doesn't consider specified ingredients.
  • Recipe Saving Issues: Some users are unable to save recipes from other apps or websites.
  • Inconsistent Recipe Information: Sometimes, the ingredients listed at the top of a recipe don't match the ingredients mentioned in the instructions.
  • Dietary Recommendation Issues: Users with dietary restrictions (e.g., vegetarian) are still receiving recommendations for recipes that don't align with their preferences.

Frequently Requested Features

  • Widgets: Users want widgets for the planner and shopping list to be readily accessible from their home screen.
  • Offline Access: The ability to use the app offline is desired for situations where power is out or internet connectivity is limited.
  • Improved Recipe Organization: Users want more advanced organization options, such as a second layer of categories and alphabetical sorting.
  • Recipe Scanning/Automatic Upload: The ability to upload pictures of recipes and have the app automatically create a recipe entry.
  • Shareable Account: The ability for multiple household members to share and edit recipes and shopping lists on the same account.
  • Recipe Instructions within the App: Users dislike being redirected to external websites to view recipe instructions.
  • More Air Fryer Recipes: Specific request for more recipes tailored for air fryers.

Strengths and Positive Aspects

  • Recipe Saving from Anywhere: The ability to save recipes from any website is highly valued.
  • Meal Planning Features: Users appreciate the meal planning functionality and the ability to share plans with family and friends.
  • Automatic Grocery Lists: The automatic grocery list generation is a significant time-saver.
  • Nutritional Information: Access to detailed nutritional information is seen as a valuable feature.
  • Ingredient-Based Search: The ability to search for recipes based on available ingredients helps reduce food waste.
  • Recipe Editing: Users like being able to edit recipes to suit their needs and preferences.
  • Ease of Use (when functional): Many users find the app easy to use and navigate, especially when it's working correctly.
  • Comprehensive Features: The all-in-one nature of the app, combining recipe saving, meal planning, shopping lists, and nutritional information, is a major draw.
  • Customer Support responsiveness: Some users have praised the customer support team for their quick feedback and fixes.

Prioritized Action Recommendations

High Priority:

  • Stability and Bug Fixes: Address the reported glitches, crashes, and recipe loss issues immediately. This is critical for maintaining user trust and satisfaction.
  • Usability Improvements: Re-evaluate recent updates to the planner and address usability concerns. Consider providing an option to switch back to the previous view.
  • Search Functionality: Improve the search algorithm to ensure it returns relevant results based on specified ingredients.
  • Recipe Saving Reliability: Fix the issues that prevent users from saving recipes from other apps or websites.

Medium Priority:

  • Offline Access: Implement offline access to recipes and shopping lists.
  • Widget Implementation: Develop widgets for the planner and shopping list to improve accessibility.
  • Recipe Organization: Add more advanced recipe organization options.
  • Shared Account Functionality: Allow multiple users within a household to share and edit recipes and shopping lists on the same account.
  • In-App Recipe Instructions: Keep recipe instructions within the app to avoid redirecting users to external websites.

Low Priority:

  • Recipe Scanning: Explore the possibility of adding a recipe scanning feature.
  • More Air Fryer Recipes: Add more air fryer recipes to the database.
  • Dietary Recommendation Refinement: Improve the accuracy of dietary recommendations to better align with user preferences.

Opportunities for Startup Ideas

  • AI-Powered Recipe Customization: Develop an AI that analyzes user preferences and suggests modifications to existing recipes to better suit their tastes and dietary needs.
  • Smart Pantry Integration: Integrate the app with smart pantry devices to automatically track ingredient levels and suggest recipes based on available ingredients.
  • Community-Based Recipe Rating and Review System: Create a more robust community feature with detailed recipe ratings, reviews, and user-submitted variations.
  • Recipe Subscription Box Integration: Partner with recipe subscription box services to allow users to easily import recipes from their boxes into the app.
  • Voice-Activated Cooking Assistant: Develop a voice-activated cooking assistant that guides users through recipes step-by-step.

Trends and Observations

  • Negative Sentiment Towards Updates: A recurring theme is dissatisfaction with recent updates, particularly changes from the original Whisk app.
  • Importance of Stability: Users highly value the app's core functionality (recipe saving, meal planning, grocery lists) and are easily frustrated when these features are unreliable.
  • Desire for Convenience: Users are looking for ways to simplify meal planning and grocery shopping, as evidenced by the requests for widgets, offline access, and shared accounts.
  • Feature Parity with Competitors: The requests for features like recipe scanning suggest that users are aware of and desire features offered by competing apps.

Conclusion

Samsung Food: Meal Planning has the potential to be a leading meal planning app, but it needs to address the stability and usability issues highlighted in user reviews. Prioritizing bug fixes, improving search functionality, and addressing concerns about recent updates are essential steps. Implementing frequently requested features like widgets and offline access would further enhance the user experience. By focusing on these areas, Samsung Food can regain user trust and solidify its position as a valuable tool for meal planning and grocery shopping. Overall, the app has a good foundation, but improvements are needed to ensure a positive and reliable user experience.

Original App Link

https://play.google.com/store/apps/details?id=com.foodient.whisk