Customer Reviews (115)

ArtByte25 • 2025-02-09T09:09:21-07:00

For some reason when I try to stop recording it won’t. The in screen button won’t stop it. Really bummed about this I knew I should not have gotten because the trial didn’t work either. Eventually it says video has stopped and then it can no longer record. There is no support apparently either Iphone7 iOS 15.8

Apenas salgo y listo • 2025-01-26T10:36:52-07:00

Ojalá la pueda usarla de lo mejor

星空下的旅人 • 2025-01-16T08:01:01-07:00

一年后，终于再次更新了，哈哈哈😂

Summary of Key Insights

ProMovie Recorder + is a video camera app lauded for its manual controls and high-quality video recording capabilities, offering users more control than the native iOS camera app. However, the app suffers from stability issues (crashing, freezing), difficulties with file management and exporting, and a lack of responsiveness from the developer. While many users praise its features and ease of use, a significant portion experience technical problems that detract from the overall experience. The overall sentiment is mixed, with a near majority of users rating the app 5 stars, but a considerable number expressing frustration through lower ratings.

  • Overall Rating: Based on the provided distribution, the average rating is approximately 3.6 stars.
  • Key Strengths: Manual controls, high-quality video, user-friendly interface for many.
  • Key Weaknesses: Stability (crashing, freezing), file management/export issues, lack of support, some UI/UX issues.
  • Score Distribution: 5-star (49.5%), 4-star (11.3%), 3-star (9.6%), 2-star (7.8%), 1-star (21.7%).

Data & Methodology Overview

  • Data Sample Size: 115 reviews
  • Time Frame: Reviews span a considerable time, with some references to older iOS versions (iOS 11, iOS 13) and older iPhone models, indicating a mix of recent and older feedback.
  • Analysis Methods: Manual review and categorization of user comments to identify recurring themes, sentiment analysis based on star ratings and text content, keyword extraction to pinpoint frequently mentioned features and issues.

Key User Pain Points

  • Crashing/Freezing: A significant number of users report the app crashing during recording, rendering it unusable. This is a major point of frustration.
  • File Management & Export Issues: Difficulty transferring videos to computers (Windows 10 audio sync issues, iTunes deprecation), sharing via cloud services, and even accessing files within the app are common complaints.
  • Lack of Support: Users report unanswered support requests and full mailboxes, suggesting poor customer service.
  • UI/UX Issues: Some users find the interface confusing, difficult to navigate (e.g., exiting the app), or not optimized for newer devices (UI not fitting the screen, horizontal layout only).
  • Missing Features: Despite the feature-rich description, users still desire additional controls (contrast, saturation, focus peaking) and functionality (pause button, remote control, delay timer).
  • Bugs: Reports of the app not working with external audio sources, selfie camera not recording video, focus pulsing, and green bars appearing in videos.
  • Duplicated App Purchase: Users mistakenly purchasing both "ProMovie" and "ProMovie +" believing they are different.

Frequently Requested Features

  • Pause/Resume Recording: A highly requested feature for easier editing.
  • Remote Control: Control via Apple Watch or other remote devices.
  • Focus Peaking: A visual aid for manual focusing.
  • More Manual Controls: Contrast, color saturation, independent exposure control.
  • Delay Timer: To allow users to get into position before recording starts.
  • Gimbal Support: Integration with gimbals for smoother footage.
  • ProRes and LOG Capability: Professional video formats.
  • Stereo Audio Recording: Ensure true stereo audio capture.
  • Bluetooth Microphone Support (Specifically AirPods): Seamless integration with wireless microphones.
  • File Export Options: Easier and more reliable ways to transfer footage to computers and other devices.
  • Vertical Recording Interface: An option to rotate the interface for vertical video creation.
  • Bookmark/Timestamp Feature: A button to timestamp video during recording for easy access later.

Strengths and Positive Aspects

  • Manual Controls: Users appreciate the ability to control exposure, shutter speed, ISO, focus, and white balance.
  • High-Quality Video: The app is praised for producing high-quality 4K video with good bitrate options.
  • User-Friendly Interface (for some): Some users find the interface easy to understand and navigate.
  • Value for Money: Some users consider it a cheaper alternative to other professional video recording apps like Filmic Pro.
  • Optimized Camera Performance: Some users find it optimizes the iPhone camera better than the default app.
  • Anamorphic Lens Support: While buggy, the feature itself is a draw for some users.
  • No Film Grain: Some users appreciate the lack of artificial film grain compared to the default camera app.

Prioritized Action Recommendations

High Priority:

  • Address Crashing/Freezing Issues: Investigate and fix the causes of app crashes and freezes. This is the most critical issue affecting usability.
  • Improve File Management & Export: Simplify the process of transferring videos to computers and sharing via cloud services. Explore integration with the Files app.
  • Provide Responsive Support: Address user inquiries promptly and effectively. Ensure the support email is functional.

Medium Priority:

  • Implement Pause/Resume Recording: Add this highly requested feature to improve editing workflow.
  • Optimize UI/UX: Address UI issues on newer devices and consider adding a vertical recording interface option.
  • Fix Bugs: Resolve reported bugs related to external audio sources, selfie camera, focus pulsing, anamorphic mode, and green bars.
  • Implement Remote Control: Add support for remote control via Apple Watch or other devices.

Low Priority:

  • Add More Manual Controls: Consider adding contrast, color saturation, and independent exposure control.
  • Implement Focus Peaking: Add this visual aid for manual focusing.
  • Add Delay Timer: Implement a delay timer feature.
  • Gimbal Support: Integrate with gimbals for smoother footage.
  • ProRes and LOG Capability: Consider adding professional video formats for advanced users.

Opportunities for Startup Ideas

  • Develop a Robust File Transfer Solution: A dedicated app or service that seamlessly transfers large video files from iOS devices to computers and cloud storage, addressing the pain points identified in the reviews.
  • Create a Mobile Filmmaking Education Platform: An online course or app that teaches users how to use ProMovie Recorder + (or similar apps) effectively, covering topics like manual controls, composition, and editing.
  • Build a Bluetooth Microphone Calibration Tool: An app that helps users calibrate Bluetooth microphones for optimal audio quality in mobile video recording.
  • Develop a Remote Monitoring App: A companion app that allows users to remotely monitor and control ProMovie Recorder + from another device, addressing the need for remote control and external display functionality.
  • Create a Video Editing App Tailored for Mobile Filmmakers: An editing app specifically designed for videos shot with mobile devices and professional camera apps, offering features like color grading, audio mixing, and stabilization.

Trends and Observations

  • iOS Version Compatibility Issues: Some issues seem to be related to specific iOS versions, suggesting a need for more thorough testing across different operating systems.
  • iPhone Model Specific Issues: Some users report issues specific to certain iPhone models (e.g., iPhone 11 Pro, iPhone Xs Max), indicating a need for device-specific optimization.
  • Language Preferences: Reviews are primarily in English, with some in other languages (Spanish, Chinese, Russian), suggesting a need for localization efforts to cater to a wider audience.
  • Recurring Themes: The same issues (crashing, file transfer) are mentioned repeatedly across different reviews, indicating persistent problems that need to be addressed.
  • Frustration with Lack of Support: A significant number of negative reviews mention the lack of response from the developer, highlighting the importance of customer support.

Conclusion

ProMovie Recorder + has the potential to be a top-tier video recording app, but its current state is marred by stability issues, file management problems, and poor customer support. Addressing these issues is crucial to improving user satisfaction and attracting new users. Prioritizing bug fixes, improving file transfer options, and providing responsive support should be the immediate focus. By addressing these pain points and incorporating frequently requested features, the developer can transform ProMovie Recorder + into a truly professional and reliable tool for mobile filmmakers. The app's mixed reviews suggest a need for significant improvements before positive sentiment can be consistently achieved.

Original App Link

https://apps.apple.com/us/app/promovie-recorder/id1184204602?uo=2