Customer Reviews (500)

cvccddfcf • 2025-03-27T16:05:14-07:00

I used to have this game on my iPad when it was the old level up and item system. One suggestion can you go back to the old item system because now I have a bunch of characters with really good items that not my favorite character and the characters that I have fun with I don’t have the good items

Honest_Reviews✌️ • 2025-03-27T14:55:39-07:00

This game is free and has no ads! It’s really fun and you are able to play with your friends. However, once you are higher level you go against really high level players which makes it hard to play. Overall, really great!😃

Micahcathey • 2025-03-27T10:14:29-07:00

This is a great game but it is very glitchy sometimes I get into a match in a big fight and I die because the game just freezes & sometimes the whole game just stops except for me but when it fixes I’m dead also the balance is so annoying because I get lnto a match and I am say level 5 and then there is a level 15 right by me and Ravi Active skill doesn’t work oh and 1 more thing get rid of volcano park I do not like it at all for one thing it is way too small and another thing is that there are no good weapons pretty much the only good weapons are the weapons are the guards hold !!! so please get rid of volcano park pretty please.and 1 more thing I hate you for this but if you fix it I won’t sue you and the thing it is the lag so please upgrade the hardware so that I can play the game. ok?

Zooba: Zoo Battle Royale Games - App Review Analysis

1. Summary of Key Insights

Zooba: Zoo Battle Royale Games receives mixed reviews, with a significant number of users expressing frustration over matchmaking imbalances, pay-to-win aspects, and glitches. While many users find the game fun and engaging, these issues detract from the overall experience. The game is praised for its unique characters, fast-paced action, and being family-friendly. However, the negative reviews highlight critical areas needing improvement to enhance user satisfaction and retention.

Key Strengths:

  • Fun and addicting gameplay.
  • Unique character designs and abilities.
  • Family-friendly and cartoony art style.
  • Engaging game modes (especially the new 3v3 Deathmatch).
  • No forced ads.

Key Weaknesses:

  • Unfair matchmaking (level disparities).
  • Pay-to-win elements negatively impacting gameplay.
  • Glitches and bugs causing frustration.
  • Difficulty in obtaining new characters without spending money.
  • Repetitive gameplay.

Overall Sentiment and Quantitative Metrics:

  • Overall Rating (Implied): ~3.9 stars (based on distribution).
  • 5-Star Reviews: 53.6% (268/500)
  • 4-Star Reviews: 11.2% (56/500)
  • 3-Star Reviews: 8.2% (41/500)
  • 2-Star Reviews: 5.4% (27/500)
  • 1-Star Reviews: 21.6% (108/500)

2. Data & Methodology Overview

  • Data Sample Size: 500 reviews from the Apple App Store.
  • Time Frame: Not explicitly stated, but the reviews appear to be a mix of recent and older feedback, spanning several updates and game versions.
  • Analysis Methods: The analysis involved manual review of the text, identifying recurring themes, sentiment assessment (positive, negative, neutral), and categorization of user feedback. Keyword extraction was implicitly used to identify common issues and requests.

3. Key User Pain Points

  • Matchmaking Imbalance: The most frequent complaint is the unfair matchmaking system, where lower-level players (e.g., level 5-10) are consistently matched against much higher-level players (e.g., level 15-20). This leads to one-sided matches and frustration.
  • Pay-to-Win (P2W) Mechanics: Many users feel the game is heavily tilted towards pay-to-win, where spending money significantly improves a player's chances of winning due to stronger characters and gear. This creates an uneven playing field for free-to-play players.
  • Glitches and Bugs: Several reviews mention glitches, freezes, and lag during matches, disrupting the gameplay experience. Some users experience issues with quests not working, or skills malfunctioning.
  • Difficulty Obtaining New Characters: A significant number of users complain about the difficulty in unlocking new characters without spending money. The crate system is perceived as stingy, with low drop rates for characters.
  • Update Issues: Some users experience issues with the update process, including being repeatedly prompted to update even after doing so.
  • Lack of Account Recovery: Difficulty in recovering accounts and purchases after switching devices is also noted.
  • "For You" Offer Disappearing: Several users reported an issue where the "For You" offer disappeared before they could claim all the rewards, including the final black crate.
  • Negative Gem Balance: Some users have reported their accounts going into a negative gem balance after refunds, preventing them from playing the game.

4. Frequently Requested Features

  • Improved Matchmaking: Level-based or skill-based matchmaking to ensure fairer games.
  • Gifting System: Ability to gift items or coins to friends.
  • Controller Support: Option to use external controllers for enhanced gameplay.
  • More Maps: Addition of new and varied maps to reduce repetitiveness.
  • Offline Mode: Ability to play the game offline.
  • Voice Chat: In-game voice chat for better team communication.
  • Custom Maps: Feature to create and share custom maps.
  • Selling Crates: Ability to sell unwanted crates for gems or coins.
  • Token Purchase with Gems: Allow players to buy tokens with gems.
  • More Free Rewards: Increased availability of free characters and items.

5. Strengths and Positive Aspects

  • Fun and Addicting Gameplay: Many users describe the game as fun, engaging, and addicting.
  • Unique Characters: The diverse cast of animal characters with unique abilities is a major draw for many players.
  • Family-Friendly: The cartoony art style and lack of gore make it suitable for a wide range of ages.
  • Fast-Paced Action: The quick matches and action-packed gameplay are praised by many.
  • Engaging Game Modes: Especially the 3v3 Deathmatch mode is liked by many.
  • No Forced Ads: The game is praised for not being overly intrusive with advertisements (unless chosen for rewards).
  • Strategic Battles: Some users find the battles to be strategic and rewarding.

6. Prioritized Action Recommendations

High Priority:

  • Improve Matchmaking: Implement level-based or skill-based matchmaking to prevent significant level disparities between players in the same match. This is the most frequently mentioned issue and directly impacts gameplay enjoyment.
  • Address Pay-to-Win Concerns: Rebalance the game economy to reduce the perceived advantage of paying players. This could involve increasing rewards for free-to-play players, adjusting the cost of items, or modifying the crate system.
  • Fix Glitches and Bugs: Prioritize addressing the reported glitches and bugs to improve the overall stability and reliability of the game. This includes addressing lag, freezing, and skill malfunctions.

Medium Priority:

  • Increase Character Unlock Rate: Increase the drop rates for characters in crates to make it easier for players to acquire new characters without spending money.
  • Implement Account Recovery System: Develop a more robust account recovery system to help players regain access to their accounts and purchases after switching devices.
  • Address "For You" Offer Issues: Investigate and resolve the issue with the "For You" offer disappearing prematurely. Compensate affected players.
  • Address Negative Gem Balance Issues: Implement a fair and transparent system for handling negative gem balances after refunds.
  • Improve Communication: Respond to user reviews and feedback to show that the development team is listening and addressing concerns.

Low Priority:

  • Implement Requested Features: Consider implementing popular requested features such as a gifting system, controller support, and new maps to enhance the overall user experience.

7. Opportunities for Startup Ideas

  • Fair Matchmaking as a Service: Develop a matchmaking algorithm that can be integrated into existing games to provide fairer and more balanced matches, addressing the common pain point of uneven matchmaking.
  • Mobile Game Rebalancing Consultancy: Offer consultancy services to mobile game developers to help them rebalance their game economies and reduce pay-to-win elements, improving player retention and satisfaction.
  • Crate System Optimization: Create a system that optimizes crate drop rates and rewards based on player level and engagement, ensuring a more rewarding and less frustrating experience.

8. Trends and Observations

  • Language Preference: Most reviews are in English, but there are also reviews in Spanish, Russian, Arabic, and other languages, suggesting a global player base.
  • Shift in Sentiment Over Time: Some older reviews express nostalgia for the "golden days" of Zooba, suggesting that the game has become more pay-to-win over time.
  • Recurring Complaints: The same issues (matchmaking, P2W) are consistently mentioned across many reviews, indicating that these are long-standing problems.
  • Character Specific Requests: Some players frequently request specific characters, demonstrating strong character preferences.

9. Conclusion

Zooba has the potential to be a top-tier mobile battle royale game, but it is currently held back by several critical issues. By prioritizing improvements to matchmaking, addressing pay-to-win concerns, and fixing glitches, the developers can significantly enhance the user experience and improve player retention. Ignoring these issues risks alienating players and damaging the game's long-term prospects.

Overall Recommendation: Focus on addressing the core gameplay issues (matchmaking, P2W) to improve user satisfaction and retention. Consider implementing popular requested features to enhance the overall user experience.

10. Original App Link

https://apps.apple.com/us/app/zooba-zoo-battle-royale-games/id1459402952?uo=2