Customer Reviews (500)

papacorlioni • 2025-02-15T23:10:59-07:00

Asked for money back in 15 min after purchase ..nothing waste of money..filing complaint with apple

LMP@ • 2025-02-15T15:48:34-07:00

Purchase

Chelle from Maryland • 2024-12-23T08:38:56-07:00

This app provides on time news flash. Find a useful when gathering information before I make a trade.

Summary of Key Insights

The "Penny Stocks Screener: AI Scan" app has a polarized user base. While it boasts a high number of 5-star reviews, a significant portion of these appear to be incentivized by the app itself, skewing the true sentiment. Genuine positive feedback highlights the app's informative nature, ease of use, and potential for identifying profitable penny stocks. However, numerous negative reviews cite aggressive advertising, misleading subscription practices, lack of customer support, and questionable stock signal accuracy. The app's core functionality appears to be locked behind paywalls, leading to frustration for free users and dissatisfaction among paying subscribers who feel they aren't getting value for their money. Overall sentiment is mixed, heavily influenced by the incentivized positive reviews.

  • Strengths: Potential for identifying penny stocks, user-friendly interface (when accessible), informative content (according to some users).
  • Weaknesses: Aggressive advertising, misleading subscription model, poor customer support, questionable signal accuracy, incentivized reviews, constant upselling, features not working after payment.
  • Overall Rating: While the app store rating appears high, the analysis reveals that it is likely inflated due to incentivized reviews. The actual user experience seems significantly worse for many.
  • Score Distribution: 5-star: 84.4%, 4-star: 2.4%, 3-star: 2.2%, 2-star: 0.8%, 1-star: 10.2%

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but based on the provided reviews, it appears to be a recent snapshot.
  • Analysis Methods: Sentiment analysis was conducted by examining the language used in the reviews to identify positive, negative, and neutral opinions. Keyword extraction was used to identify frequently mentioned topics, issues, and feature requests. The distribution of star ratings was also analyzed to understand overall user satisfaction. The analysis also considered the context of the reviews, particularly those that mentioned being prompted or required to leave a review to unlock features.

Key User Pain Points

  • Aggressive Advertising/Pop-ups: Many users complain about the excessive number of ads and pop-ups, even after paying for a subscription, hindering their ability to use the app effectively.
  • Misleading Subscription Model: Users report confusion and frustration with the subscription model, with some claiming they are charged for features that are still locked behind additional paywalls. The "try 1 month" language is seen as deceptive, as it immediately charges users instead of offering a true trial.
  • Lack of Customer Support: Several reviewers mention difficulty contacting customer support and receiving responses to their inquiries regarding billing issues, technical problems, and subscription cancellations.
  • Questionable Signal Accuracy: Some users claim the stock signals are inaccurate, leading to losses. Others point out that the buy prices provided are often unattainable by the time the signal is received.
  • Incentivized Reviews: A significant number of 5-star reviews explicitly state they were prompted or required to leave a positive review to unlock features, which undermines the credibility of the app's rating.
  • Features not working after payment: Some users report paying for a subscription and not being able to access the features they paid for.
  • Difficult Cancellation: Users reported difficulty cancelling subscriptions.
  • Excessive Notifications: Users found the number of notifications to be excessive, even after paying for the "unlimited" notification feature.

Frequently Requested Features

  • Free Trial: A genuine free trial period to evaluate the app's features before committing to a subscription.
  • Improved Customer Support: A reliable and responsive customer support channel to address user inquiries and resolve technical or billing issues.
  • Clearer Subscription Information: A transparent and unambiguous description of the subscription tiers and the features included in each tier.
  • Less Aggressive Advertising: A less intrusive advertising model that doesn't disrupt the user experience.
  • More Accurate Signals: Improved accuracy and reliability of stock signals, with realistic buy prices and timely notifications.
  • Crypto Support: Some users requested the inclusion of cryptocurrency data and analysis.
  • Full Package Subscription Option: A single subscription that unlocks all features across multiple apps by the same developer.
  • Tutorials: A tutorial on how to use the app.

Strengths and Positive Aspects

  • Potential for Identifying Penny Stocks: Some users find the app helpful for identifying potentially profitable penny stocks.
  • User-Friendly Interface (when accessible): A few reviewers praise the app's easy-to-use interface and informative charts.
  • Informative Content (according to some users): A small number of users appreciate the news flashes and information provided by the app.
  • Easy to Navigate: Some found the app easy to navigate.

Prioritized Action Recommendations

High Priority:

  • Address Misleading Subscription Practices: Revamp the subscription model to be more transparent and user-friendly. Clearly outline the features included in each tier and avoid deceptive language like "try 1 month" that leads to immediate charges. Offer a genuine free trial period.
  • Improve Customer Support: Establish a reliable and responsive customer support channel (e.g., email, in-app chat) to address user inquiries and resolve issues promptly.
  • Eliminate Incentivized Reviews: Immediately cease the practice of prompting or requiring users to leave a review to unlock features. This practice is unethical and undermines the credibility of the app's rating.
  • Fix Features Not Working: Immediately address the issue of features not working after payment.
  • Streamline Cancellation Process: Make it easy to cancel subscriptions.

Medium Priority:

  • Reduce Aggressive Advertising: Implement a less intrusive advertising model that doesn't disrupt the user experience. Consider offering an ad-free subscription option.
  • Improve Signal Accuracy: Invest in improving the accuracy and reliability of stock signals. Provide more realistic buy prices and timely notifications.
  • Reduce Excessive Notifications: Allow users to customize the frequency and type of notifications they receive.

Low Priority:

  • Consider Crypto Support: Evaluate the feasibility of adding cryptocurrency data and analysis based on user demand and market trends.
  • Develop Tutorials: Add tutorials on how to use the app.

Opportunities for Startup Ideas

  • Transparent Subscription Management Platform: A platform that helps users manage all their app subscriptions in one place, providing clear information about pricing, features, and cancellation policies.
  • Review Verification Service: A service that verifies the authenticity of app reviews, identifying and flagging incentivized or fake reviews.
  • AI-Powered Stock Signal Validation Tool: A tool that analyzes stock signals from various sources and provides users with an assessment of their accuracy and reliability.
  • Penny Stock Education Platform: A comprehensive educational platform dedicated to teaching users about penny stock investing, including risk management, due diligence, and trading strategies.
  • Alternative Penny Stock Screener: An app that provides a more transparent and user-friendly penny stock screening experience, without aggressive advertising or misleading subscription practices.

Trends and Observations

  • Language Preference: The majority of reviews are in English, with a small number in Spanish.
  • Shift in Sentiment: There is a clear pattern of negative sentiment related to the subscription model and aggressive advertising. Users who initially praise the app often express disappointment and frustration after encountering these issues.
  • Incentivized Reviews: The prevalence of incentivized reviews significantly skews the overall rating and makes it difficult to assess the true user sentiment.

Conclusion

The "Penny Stocks Screener: AI Scan" app has the potential to be a valuable tool for penny stock investors. However, its current practices regarding subscriptions, advertising, and incentivized reviews are harming its reputation and user experience. By addressing these issues and focusing on transparency, customer support, and signal accuracy, the developer can significantly improve user satisfaction and build a more sustainable business. The app is currently not recommended in its current state due to the prevalence of deceptive practices.

Original App Link

https://apps.apple.com/us/app/penny-stocks-screener-ai-scan/id1533928109?uo=2