Customer Reviews (131)

Games25763 • 2025-01-08T19:27:07-07:00

We love this app and haven’t found another that keeps such in depth stats. However, the app is extremely outdated and very glitchy! Please issue an update!

Coach King 1 • 2024-12-08T04:57:36-07:00

How do I contact support? The riserunsports.com takes me to a baseball recruiting site. But I’m having issues with the clock in HoopStats. I’m not able to stop and start the clock. Also the buttons for deflections, o-reb, PB, cust 1 and cust 2 don’t work or do anything when I press them. Can someone point me in the right direction to get this fixed. Thanks

521rock • 2023-12-15T09:18:48-07:00

I can’t get it to send stats to email. It says “email not set up”

Summary of Key Insights

  • HoopStats is generally well-received as a comprehensive basketball statistics tracker. Its strengths lie in its ease of use, detailed statistical tracking, and export capabilities. However, users frequently report issues with glitches, outdated features, and specific functionalities like the clock and email exporting. The app's age is apparent, with many reviews mentioning it's outdated and needs updating.
  • Key Strengths: User-friendly interface, comprehensive stats tracking, shot charts, export options, responsive developer.
  • Key Weaknesses: Glitches and bugs, outdated design, clock issues, email export problems, lack of certain features (e.g., running clock, possession arrow).
  • Overall Sentiment: Positive, but tempered by concerns about stability and lack of updates.
  • Overall Rating: Approximately 4.2 out of 5 stars (weighted average based on review distribution).
  • Score Distribution: 48% 5-star, 32% 4-star, 5% 3-star, 4% 2-star, 11% 1-star.

Data & Methodology Overview

  • Data Sample Size: 131 reviews
  • Time Frame: Reviews span several years, with some dating back to 2018 and earlier, indicating long-term usage.
  • Analysis Methods: Sentiment analysis (qualitative assessment of positive, negative, and neutral feedback), keyword extraction (identifying frequently mentioned features, issues, and requests), and frequency analysis (quantifying the occurrence of specific themes and concerns).

Key User Pain Points

  • Glitches and Bugs: Frequent reports of the app freezing, crashing, or exhibiting erratic behavior, especially after updates. This significantly impacts usability and reliability.
  • Clock Issues: Many users report problems starting, stopping, or adjusting the clock, hindering accurate time tracking.
  • Email Export Problems: A recurring complaint is the inability to send stats via email, with error messages like "email not set up."
  • Outdated Design/Functionality: Several reviewers describe the app as "outdated," suggesting a need for a visual refresh and feature enhancements.
  • Button Functionality: Some users report that certain buttons, such as those for deflections, offensive rebounds, or custom stats, don't work.
  • Freezing/Crashing: The app sometimes freezes or crashes, leading to data loss and frustration.

Frequently Requested Features

  • Running Clock/Timer: A prominent request is for a built-in running clock to improve time tracking accuracy.
  • Possession Arrow Tracking: Users desire a feature to track the possession arrow.
  • Improved Stat Tracking: Specific requests include stats for deflections, second-chance points, points off turnovers, and +/- rating.
  • Enhanced Export Options: Users want the ability to export season stats, individual player stats, and stats for specific timeframes (e.g., tournaments). Excel export is also desired.
  • Cloud Syncing: Syncing data between devices (iPad and iPhone) is a frequently requested feature.
  • Manual Stat Input: The ability to manually input stats from games that have already occurred.

Strengths and Positive Aspects

  • Ease of Use: Many users praise the app's intuitive interface and ease of learning, even for complex stats.
  • Comprehensive Stats: The app tracks a wide range of basketball statistics, providing detailed insights into team and player performance.
  • Shot Charts: Users appreciate the visual representation of shot locations, which aids in analyzing shooting tendencies.
  • Export Capabilities: The ability to export stats in various formats (HTML, Excel, PDF) and to platforms like MaxPreps is a significant advantage.
  • Responsive Developer: Some users commend the developer's responsiveness to questions and feedback.
  • Playing Time Tracking: The ability to track player playing time is a valued feature, especially for coaches.
  • Customizable Stats: The two user-defined stat buttons are considered a plus.

Prioritized Action Recommendations

High Priority:

  • Fix Glitches and Bugs: Address the reported issues with freezing, crashing, and erratic behavior to improve app stability and reliability.
  • Resolve Clock Issues: Investigate and fix the problems with starting, stopping, and adjusting the clock.
  • Repair Email Export Functionality: Resolve the "email not set up" error and ensure reliable email exporting of stats.
  • Modernize the User Interface: Update the app's design to improve its visual appeal and user experience.

Medium Priority:

  • Implement Running Clock/Timer: Add a built-in running clock to enhance time tracking accuracy.
  • Add Possession Arrow Tracking: Include a feature to track the possession arrow.
  • Enhance Stat Tracking: Incorporate additional stats like deflections, second-chance points, points off turnovers, and +/- rating.
  • Improve Export Options: Provide the ability to export season stats, individual player stats, and stats for specific timeframes (e.g., tournaments).
  • Implement Cloud Syncing: Enable data syncing between devices (iPad and iPhone).

Low Priority:

  • Add Manual Stat Input: Allow users to manually input stats from games that have already occurred.
  • Improve Quick Sub Functionality: Ensure all players are accessible via the quick sub menu.
  • Address Twitter Feature: Fix or remove the non-functional Twitter feature.

Opportunities for Startup Ideas

  • Real-Time Collaborative Stats Tracking: A platform that allows multiple users to simultaneously track stats for the same game, with real-time data synchronization and analysis.
  • AI-Powered Stat Analysis and Insights: An app that uses artificial intelligence to analyze game stats and provide actionable insights for coaches and players.
  • Integrated Video and Stats Platform: A platform that combines video recordings of games with synchronized stat tracking, allowing users to easily review specific plays and analyze performance.
  • Mobile-First Sports Scouting Platform: A platform that enables scouts to efficiently collect and analyze player data, including stats, video highlights, and performance metrics, all from their mobile devices.

Trends and Observations

  • Long-Term User Base: Many users have been using the app for several years, indicating strong loyalty.
  • Frustration with Lack of Updates: A recurring theme is disappointment with the app's outdated design and lack of new features, despite its overall usefulness.
  • Importance of Developer Responsiveness: Users appreciate the developer's responsiveness, highlighting the value of direct communication and support.
  • Feature requests tend to be consistent, indicating that users know what they want and are passionate about the app.

Conclusion

HoopStats remains a valuable tool for basketball statistics tracking, particularly due to its ease of use and comprehensive features. However, its aging codebase and lack of recent updates are causing increasing user frustration. Addressing the reported glitches, modernizing the interface, and implementing frequently requested features are crucial to retaining users and maintaining the app's competitive edge. A strong focus on stability and responsiveness to user feedback is essential for the app's continued success.

Original App Link

https://apps.apple.com/us/app/hoopstats-basketball-scoring/id345299173?uo=2