Customer Reviews (100)

Jennifer Grenier (Jen) • 2025-03-25T03:29:38.885Z

love it

Ethel Hargrove • 2025-03-25T02:12:06.743Z

Great game Love it.

Tracy Goodwin • 2025-03-25T01:17:31.647Z

I play an inordinate games of solitaire. This one ranks toward the top so far.

Summary of Key Insights

The app "Solitaire:Classic Deluxe Cards" receives generally positive reviews, with a significant portion of users (63%) awarding it a 5-star rating. Users appreciate the relaxing gameplay, ease of use, and clear card design. However, a significant minority of users (15% giving 1-star) express frustration with excessive and deceptive ads, and some report issues with updates and potential malware. The overall sentiment is positive, but the negative feedback regarding ads is a major concern that needs to be addressed. The overall rating is skewed towards positive due to the large number of 5-star reviews, but the negative reviews reveal critical issues.

Quantitative Metrics:

  • Overall Rating: Approximately 4.2 (calculated from the star distribution)
  • 5-Star Reviews: 63%
  • 4-Star Reviews: 10%
  • 3-Star Reviews: 7%
  • 2-Star Reviews: 5%
  • 1-Star Reviews: 15%

Key Strengths:

  • Relaxing and enjoyable gameplay
  • Easy to use and navigate
  • Large and clear card design

Key Weaknesses:

  • Excessive and deceptive advertising
  • Issues with updates
  • Potential malware concerns

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on the version number (1.2.3) and mentions of updates.
  • Analysis Methods:
    • Sentiment Analysis: Categorizing reviews as positive, negative, or neutral based on the language used.
    • Keyword Extraction: Identifying frequently mentioned keywords and phrases to understand common themes and issues.
    • Frequency Analysis: Counting the occurrences of different issues and requests to prioritize them.

Key User Pain Points

  • Excessive Ads: The most frequently cited complaint is the overwhelming number of ads, which disrupts gameplay and detracts from the user experience.
  • Deceptive Ads: Several users report that ads are misleading, often leading to unwanted downloads or "updates" that are actually attempts to install other apps or even malware.
  • Update Issues: Some users are annoyed by frequent update requests, even shortly after updating the app. Others dislike the "extra stuff" that comes with updates.
  • Potential Malware: A few users explicitly accuse the app of advertising or containing malware, which is a serious concern.
  • "False Wins" in Spinning Wheel: One user reported that the spinning wheel feature often results in "wins" that don't actually provide any benefit or reward.
  • Frozen/Crashing: One user reported the game freezing their phone.

Frequently Requested Features

  • Fewer Ads: While not a feature request, the reduction or removal of ads is the most desired improvement.
  • More Customization Options (Implied): Some users liked the customization but wanted more options.
  • Double Deck Solitaire: One user specifically requested this variation.
  • Better Hints: One user comparing this version to another wanted more hints.

Strengths and Positive Aspects

  • Relaxing Gameplay: Many users describe the game as relaxing and enjoyable, making it a good way to pass the time.
  • Ease of Use: The app is praised for being easy to use and navigate, making it accessible to a wide range of users.
  • Clear Card Design: The large and clear card design is appreciated, especially by seniors or users with visual impairments.
  • Fun and Challenging: Some users find the game fun and challenging, providing a good mental workout.
  • Customizable Themes: Users appreciate the ability to personalize the game with different card faces, backs, and backgrounds.

Prioritized Action Recommendations

  • High Priority: Address Ad Issues:
    • Reduce the frequency of ads.
    • Implement stricter screening of ads to prevent deceptive or malicious content.
    • Consider offering a paid, ad-free version of the app.
  • Medium Priority: Improve Update Process:
    • Reduce the frequency of update requests.
    • Clearly communicate the benefits of each update.
    • Investigate and address the issue of updates causing unwanted changes or features.
  • Medium Priority: Investigate Malware Claims:
    • Thoroughly scan the app and its advertising partners for any potential malware.
    • Respond to user reports of malware promptly and transparently.
  • Low Priority: Refine Spinning Wheel Feature:
    • Ensure that the rewards from the spinning wheel are meaningful and functional.
    • Address the "false win" issue by providing tangible benefits to users.
  • Low Priority: Additional Content:
    • Consider adding double deck solitaire.
    • Potentially add more hints.

Opportunities for Startup Ideas

  • Ad-Filtering SDK for Mobile Games: Develop an SDK that helps mobile game developers filter out deceptive or malicious ads, ensuring a better user experience.
  • Solitaire Game with Ethical Monetization: Create a solitaire game that monetizes through fair and transparent methods, such as a one-time purchase or optional cosmetic upgrades, avoiding intrusive ads.
  • Personalized Solitaire Experience: Develop a solitaire game that adapts to the user's skill level and preferences, providing a customized and engaging experience.

Trends and Observations

  • Negative Sentiment Dominated by Ad Complaints: The majority of negative reviews focus on the issue of excessive and deceptive ads, indicating a strong correlation between ad frequency/quality and user satisfaction.
  • Positive Sentiment Around Core Gameplay: Users who aren't bothered by the ads generally enjoy the core solitaire gameplay, suggesting a solid foundation for the app.
  • Update Concerns Common: Update fatigue and distrust are emerging themes, highlighting the need for developers to be transparent and mindful of update frequency and content.

Conclusion

"Solitaire:Classic Deluxe Cards" has the potential to be a highly successful app, but the negative feedback regarding ads is a significant obstacle. Addressing the ad issues should be the top priority. By reducing ad frequency, screening ads for deceptive content, and offering an ad-free option, the developers can significantly improve the user experience and boost the app's overall rating. The solid core gameplay and positive user feedback provide a strong foundation for future improvements and enhancements.

Overall Recommendation: Focus on addressing the ad issues immediately. Investigate malware concerns. Once these critical issues are resolved, consider refining the update process and adding new features based on user feedback.

Original App Link

https://play.google.com/store/apps/details?id=com.solitaire.cards.deluxe