Customer Reviews (100)

Madhumita Dhara • 2025-03-31T07:09:34.374Z

best game :) I have not purchase the full game but it's worth to download it the graphics are most interesting thing about it I don't know about act 2,3,4 but it's very good what all the game is too good I love it. it's graphics are good it's controls are good. I will read this game 10/10 best game what if you can you can make the act 2 for free please(not begging) over all the game is too good :) 👍😊

Nabil Ahmed • 2025-03-31T07:07:07.817Z

IT IS A BAST GAME 🎮

Shazia Imtiaz • 2025-03-30T11:37:40.336Z

stupid door isn't opening and it made me die

Summary of Key Insights

  • Overall, "Hello Neighbor" receives mixed reviews. While a significant portion of users (59%) give it a 5-star rating, there's a substantial negative sentiment as well, with 20% giving it only 1 star.
  • The primary strengths are the engaging gameplay, interesting graphics, and the nostalgic appeal for some users who played it in their childhood.
  • The main weaknesses include performance issues (lag, freezing), control problems, the need to purchase later acts of the game, and issues with downloading and opening the game. The in-app purchase requirement for accessing the full game is a major source of frustration.
  • Overall Rating: Based on the provided score distribution, a weighted average rating can be calculated. (559 + 49 + 39 + 23 + 1*20) / 100 = 4.04. This indicates a generally positive, but not overwhelmingly so, reception.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on the current version number.
  • Analysis Methods: The analysis is based on manual review of the provided text, identifying recurring themes, sentiment expressed, and feature requests. No automated sentiment analysis tools were used. Keyword extraction was performed manually to identify frequent complaints and positive remarks.

Key User Pain Points

  • In-App Purchases: The most significant pain point is the requirement to purchase acts 2, 3, and 4. Many users feel misled or frustrated by this, especially after downloading and playing the first act.
  • Performance Issues: Lag, freezing, and crashes are frequently reported, making the game unplayable for some users.
  • Control Problems: Delayed or unresponsive controls are a common complaint, hindering the gameplay experience.
  • Download/Installation Issues: Some users experience problems downloading, installing, or opening the game.
  • Bugs/Glitches: Various bugs and glitches are reported, including issues with doors not opening, characters getting stuck, and blacked-out models.
  • Data Usage: Some users complain that the game consumes too much internet data.
  • Optimization for Weak Devices: Users with older or less powerful devices report that the game doesn't run well.

Frequently Requested Features

  • Free Act 2: A common request is to make Act 2 free or reduce the price of the full game.
  • Improved Controls: Users want more responsive and customizable controls.
  • Better Optimization: Requests for improved performance and reduced lag are frequent.
  • Reduced Data Usage: Some users want the game to consume less internet data.
  • Hello Neighbor 2 on Mobile: There is a desire for the sequel to be available on mobile devices.
  • Bug Fixes: Fixes for various bugs and glitches are requested.
  • Flashlight Fix: Some users have reported that the flashlight doesn't work.

Strengths and Positive Aspects

  • Engaging Gameplay: Many users find the game fun and addictive.
  • Interesting Graphics: The game's graphics are often praised.
  • Nostalgia: Some users enjoy the game due to childhood memories.
  • Sound Design: The sound is appreciated by some users.
  • Unique Concept: The stealth horror gameplay with an AI opponent is seen as innovative.

Prioritized Action Recommendations

High Priority:

  • Address Performance Issues: Investigate and fix the reported lag, freezing, and crashing problems. This is crucial for improving the user experience and preventing negative reviews.
  • Re-evaluate In-App Purchase Model: Consider offering a more generous free trial or reducing the price of the full game to address user frustration. Transparency about the purchase requirements is essential.
  • Improve Controls: Optimize the controls for mobile devices, making them more responsive and customizable.

Medium Priority:

  • Fix Bugs and Glitches: Address the reported bugs and glitches, such as doors not opening and characters getting stuck.
  • Optimize for Weaker Devices: Improve the game's performance on older or less powerful devices.
  • Reduce Data Usage: Investigate ways to reduce the game's data consumption.

Low Priority:

  • Implement Requested Features: Consider adding requested features, such as improved object throwing mechanics.
  • Address Minor Graphical Issues: Fix minor graphical glitches reported by some users.

Opportunities for Startup Ideas

  • Mobile Game Optimization Service: A service that helps developers optimize their games for mobile devices, ensuring smooth performance across a range of hardware.
  • Transparent In-App Purchase Model Consulting: A consulting service that helps developers design fair and transparent in-app purchase models that don't alienate users.
  • Mobile Game Porting Service: A service that specializes in porting PC games to mobile platforms, ensuring that the mobile versions are well-optimized and retain the original game's appeal.

Trends and Observations

  • Language Preferences: The reviews are primarily in English, but there are also reviews in Persian and Hindi, indicating a global audience.
  • Payment Model Frustration: There is a consistent trend of users expressing frustration with the in-app purchase model, suggesting this is a long-standing issue.
  • Positive Sentiment Skew: Despite the negative comments, the high number of 5-star reviews suggests that many users enjoy the core gameplay experience when the game functions correctly.

Conclusion

"Hello Neighbor" has the potential to be a highly successful mobile game, but it is currently being held back by performance issues, control problems, and a perceived unfair in-app purchase model. Addressing these issues should be the top priority. By improving performance, optimizing controls, and re-evaluating the pricing strategy, the developer can significantly improve the user experience and boost the game's overall rating.

Original App Link

https://play.google.com/store/apps/details?id=com.tinybuildgames.helloneighbor