Customer Reviews (100)

Mim Mac • 2025-03-25T05:06:09.300Z

Good soup 👌 Actual legend of an app

sreenivas muthyala • 2025-03-25T04:42:34.864Z

superb

Hope Marquez • 2025-03-25T03:18:12.962Z

I love Shazam! it picks up any song. beat or even instrumental music.

Summary of Key Insights

Shazam generally receives very positive reviews, with users praising its accuracy, speed, and reliability in identifying music. The app is seen as a valuable tool for discovering new music and identifying songs in various environments. However, some users report issues with identifying less popular songs, offline functionality, and integration with certain streaming services. There are also complaints about bugs like the lyrics overlay getting stuck. The overall sentiment is strongly positive, reflected in the high percentage of 5-star reviews.

  • Overall Rating: High (based on review distribution)
  • Key Strengths: Accurate music identification, speed, ease of use.
  • Key Weaknesses: Difficulty identifying obscure songs, bugs (lyrics overlay), limited streaming service integration, occasional offline issues.
  • Sentiment: Predominantly positive.
  • Score Distribution: 5-star: 68%, 4-star: 17%, 3-star: 4%, 2-star: 1%, 1-star: 10%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent.
  • Analysis Methods: Sentiment analysis based on star ratings and review text, keyword extraction to identify common themes and issues.

Key User Pain Points

  • Difficulty Identifying Obscure Songs: Several users mention that Shazam struggles to identify less popular or niche music.
  • Bugs and Technical Issues: A recurring issue is the lyrics overlay getting stuck on the screen, requiring a phone reset. Some users also report that the app sometimes fails to identify songs on the first attempt or has trouble working offline even when online.
  • Limited Streaming Service Integration: Lack of integration with streaming platforms besides Apple Music, Spotify, YouTube Music, and Deezer is a pain point for users of services like Tidal.
  • Offline Functionality Issues: Some users report that the offline functionality doesn't always work as expected.

Frequently Requested Features

  • Direct Music Download: A few users requested the ability to download music directly from the app.
  • Improved Streaming Platform Integration: Users want integration with a wider range of streaming services (e.g., Tidal).
  • Recent Playlist Feature: One user requested a "recent playlist" feature within the app.

Strengths and Positive Aspects

  • Accurate Music Identification: The most frequently praised aspect is Shazam's ability to accurately identify songs, even in noisy environments or when playing from unusual sources (e.g., 78rpm records).
  • Speed: Users appreciate the app's quick identification process.
  • Ease of Use: The app is generally considered easy to use and intuitive.
  • Reliability: Many users find Shazam to be a reliable tool for music discovery.
  • Offline Functionality: The ability to identify songs offline (although sometimes problematic) is a valued feature.

Prioritized Action Recommendations

  • High Priority:
    • Fix Lyrics Overlay Bug: Address the issue of the lyrics overlay getting stuck, as this is a major source of frustration.
    • Improve Identification of Obscure Songs: Invest in algorithms or databases that can identify a wider range of music, not just popular hits.
  • Medium Priority:
    • Expand Streaming Service Integration: Integrate with more streaming services like Tidal to cater to a broader user base.
    • Improve Offline Functionality: Ensure that the offline identification feature works reliably.
    • Address "First Attempt" Identification Failures: Investigate and resolve the issue where the app sometimes fails to identify songs on the first try.
  • Low Priority:
    • Consider Direct Music Download (with caution): Evaluate the feasibility and legal implications of adding a direct music download feature.
    • Add "Recent Playlist" Feature: Implement a recent playlist feature to enhance user experience.

Opportunities for Startup Ideas

  • Niche Music Identification Service: A Shazam-like app focused specifically on identifying obscure, independent, or international music.
  • Enhanced Streaming Integration Platform: A service that bridges the gap between music identification apps and a wider range of streaming services, allowing users to seamlessly transfer identified songs to their preferred platform.
  • AI-Powered Music Discovery Tool: An app that uses AI to analyze user listening habits and identify not just the song being played, but also similar artists and tracks that the user might enjoy, even if they are less well-known.

Trends and Observations

  • Positive Sentiment Dominates: The vast majority of users have a positive experience with Shazam.
  • Feature Requests Focus on Convenience: Users are primarily looking for ways to make the music discovery and listening experience more seamless and integrated.
  • No significant language preferences are detectable from this sample.

Conclusion

Shazam remains a highly popular and well-regarded app for music identification. Its strengths lie in its accuracy, speed, and ease of use. However, addressing the identified pain points, particularly the lyrics overlay bug and the difficulty in identifying obscure songs, will further enhance the user experience and maintain its competitive edge. Expanding streaming service integration and improving offline functionality are also important considerations for future development.

Original App Link

https://play.google.com/store/apps/details?id=com.shazam.android