Customer Reviews (500)

Hey what's brackin • 2025-03-20T07:02:48-07:00

Muchos Gracias comps

Waterthegod • 2025-03-19T10:02:52-07:00

I can’t even open the app , there’s no way I payed 3 bucks for a app I can’t even open

lilsmith 3982 • 2025-03-12T03:03:04-07:00

A life given is too poor Work on it pls

Summary of Key Insights

Max Payne Mobile is a generally well-received port of the classic PC/console game. Its key strengths lie in its faithful recreation of the original experience, including the signature Bullet Time gameplay and noir storyline. However, several technical issues, particularly around compatibility with newer iOS versions and devices, have caused significant frustration for some users. Many users also express a strong desire for a mobile port of Max Payne 2. The overall sentiment is positive, but the technical issues and feature requests need to be addressed to maintain and improve the app's rating and user satisfaction.

The app has a good overall rating, with 5-star reviews representing the majority (55.6%) of the total. However, a significant portion of users (28.8%) have given 1- or 2-star reviews, indicating substantial issues affecting playability.

Quantitative Metrics:

  • Overall Rating (estimated): ~4.05 stars (weighted average of star distribution)
  • 5-Star Reviews: 55.6%
  • 4-Star Reviews: 10%
  • 3-Star Reviews: 7.6%
  • 2-Star Reviews: 5.6%
  • 1-Star Reviews: 21.2%

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: The reviews span a considerable period, from the initial release to more recent times. Many reviews reference updates and compatibility issues over multiple iOS versions.
  • Analysis Methods: The analysis included sentiment analysis (identifying positive, negative, and neutral sentiments), keyword extraction (identifying frequently used words and phrases), and thematic analysis (grouping reviews based on common issues, requests, and praise). Reviews were read and manually categorized to identify key themes and patterns.

Key User Pain Points

  • Compatibility Issues: A recurring theme is compatibility problems with newer iOS versions and devices. Users report crashes, particularly when shooting or during specific scenes. (HIGH PRIORITY)
  • Sound Issues: Some users experience a lack of sound, even after reinstalling the app. (HIGH PRIORITY)
  • Saving Issues: Problems with saving progress and limited save slots are mentioned. Some users have to restart at the same location every time. (MEDIUM PRIORITY)
  • Control Issues: While some users praise the controls, others find them awkward, especially on iPhones. Auto-aim and aiming in general are sometimes problematic. (MEDIUM PRIORITY)
  • Social Club Issues: Some users report problems signing into or using the Rockstar Social Club features, making cheat unlocking impossible. (LOW PRIORITY)
  • Difficulty Spikes: Several users mentioned issues with the game's difficulty, suggesting that "easy" is too easy and "hard" is too hard without a controller. (LOW PRIORITY)
  • Lack of Updates: Some users feel the mobile port doesn't take full advantage of advancements in iPhone hardware (frame rates and resolution). (LOW PRIORITY)
  • Sniper Zoom Issues: Several users mention that the sniper rifle lacks a zoom function, making some sections of the game difficult or impossible. (MEDIUM PRIORITY)

Frequently Requested Features

  • Max Payne 2 Port: The most frequent request is for Rockstar to port Max Payne 2: The Fall of Max Payne to iOS.
  • Controller Support Improvements: Users want better controller support, including customizable layouts and fixes for controller-related bugs.
  • Cloud Saves: Users desire cloud save functionality to track progress across devices.
  • M1/Mouse and Keyboard Support: Some users want support for M1 chips, mouse, and keyboard, especially on iPads.
  • Graphics Updates: Some users want graphical enhancements and widescreen support for newer devices.

Strengths and Positive Aspects

  • Nostalgia: Many users enjoy reliving the classic Max Payne experience on their mobile devices.
  • Faithful Port: Users appreciate that the game stays true to the original PC/console version.
  • Bullet Time: The signature Bullet Time gameplay is a major draw and works well on mobile.
  • Story and Voice Acting: The gripping storyline and excellent voice acting are frequently praised.
  • Customizable Controls: The ability to customize the controls is appreciated by many users.
  • Smooth Gameplay: When the game works without issues, many users find the gameplay to be smooth, especially when paired with a controller.

Prioritized Action Recommendations

High Priority:

  • Address Compatibility Issues: Investigate and fix the crashes and other compatibility issues reported on newer iOS versions and devices. This is critical to prevent further negative reviews and maintain a positive user experience.
  • Fix Sound Issues: Resolve the sound problems reported by some users.
  • Improve Saving System: Implement a more robust saving system with more save slots and the ability to delete saves.
  • Add Sniper Zoom: Implement a zoom function for the sniper rifle.

Medium Priority:

  • Refine Controls: Review and refine the touch controls based on user feedback. Consider adding more control customization options.
  • Improve Difficulty Balancing: Adjust the difficulty levels to provide a more balanced experience.
  • Enhance Controller Support: Improve controller support by offering customizable layouts and fixing controller-related bugs.
  • Address Social Club Issues: Fix the problems with signing into and using the Rockstar Social Club.

Low Priority:

  • Update Graphics: Consider updating the graphics to take advantage of advancements in iPhone hardware.
  • Implement Cloud Saves: Implement cloud save functionality.
  • Add M1/Mouse and Keyboard Support: Add support for M1 chips, mouse, and keyboard, especially on iPads.

Opportunities for Startup Ideas

  • Mobile Game Porting Service: A service specializing in porting classic PC and console games to mobile platforms, focusing on compatibility and control optimization.
  • Enhanced Mobile Controller: Develop a mobile controller with customizable layouts and advanced features tailored to specific game genres.
  • Mobile Game Difficulty Adjustment Tool: A tool that dynamically adjusts the difficulty of mobile games based on the player's skill level.

Trends and Observations

  • Recurring Feature Request: The overwhelming demand for a Max Payne 2 port suggests a significant market opportunity.
  • Update-Related Issues: Many reviews mention problems caused by specific iOS updates, indicating a need for more thorough testing before releasing updates.
  • Positive Sentiment for Core Gameplay: Despite technical issues, users consistently praise the core gameplay, story, and atmosphere of Max Payne, suggesting that the port is fundamentally sound.
  • Language Preferences: While most reviews are in English, there are a few in other languages, indicating a global user base.

Conclusion

Max Payne Mobile remains a popular and enjoyable game, but technical issues and unmet feature requests are detracting from the user experience. Addressing the compatibility and sound issues should be the top priority. Implementing a robust saving system, refining the controls, and considering a Max Payne 2 port are also crucial steps to improve user satisfaction and capitalize on the game's enduring appeal. Overall, the app has the potential to be a top-rated mobile game with continued support and updates.

Original App Link

https://apps.apple.com/us/app/max-payne-mobile/id512142109?uo=2