Customer Reviews (100)

Abhishek Tiwari • 2025-03-24T06:43:31.300Z

ok

এস. এম. মোস্তাফিজ • 2025-03-24T06:42:58.103Z

fine

Sakshi Grover • 2025-03-24T06:35:07.308Z

Extremely Disappointed – Feels Like a Scam I ordered a maroon dress in XL from LittleBox India, expecting it to fit as per standard sizing. What I received was absolutely ridiculous — the dress was nowhere close to an XL, not even a size M by any stretch. It felt like a complete mismatch from what was promised. When I reached out to their customer service hoping for a refund or even a replacement, they outright refused. No accountability, no support — just a flat “we can’t do anything” response

Summary of Key Insights

Threads receives a mixed reception. While a significant portion of users (63%) rate the app highly (5 stars), a substantial number (24%) give it the lowest rating (1 star). This polarization suggests that while some users find the app valuable, others experience significant issues. Key strengths appear to be its simplicity and potential for connecting with like-minded individuals. Weaknesses include complaints about irrelevant notifications, fake accounts, glitches, difficulty navigating, and problems connecting with Instagram. Concerns regarding inappropriate content and toxic community behavior are also notable.

Overall rating is approximately 3.6/5 based on the provided data. The score distribution shows a bimodal distribution, with peaks at 1 and 5 stars.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified in provided data.
  • Analysis Methods: Sentiment analysis (qualitative assessment of positive, negative, and neutral feedback), keyword extraction (identifying frequently mentioned terms and topics). Direct analysis of review text due to limited dataset size.

Key User Pain Points

  • Irrelevant Notifications: Users are annoyed by receiving notifications for content they are not interested in, including religious videos and random posts.
  • Fake Accounts: A significant concern is the prevalence of fake accounts on the platform.
  • Glitches and Bugs: Users report the app being glitchy and slow.
  • Difficulty Navigating: Some users find the app complicated and hard to navigate, especially when trying to find comments.
  • Instagram Connectivity Issues: Problems connecting Threads with Instagram are reported.
  • Inappropriate Content: Some users are exposed to inappropriate or offensive content.
  • Toxic Community: The app is described as attracting a toxic community with gender-based hate and rage-bait.
  • Account Creation Issues: Some users are unable to create new accounts.
  • Unwanted Updates: Users are annoyed that the app always requires an update when opening threads links from Instagram.

Frequently Requested Features

  • Ability to Correct Text: Users want the ability to edit sent messages.
  • Improved Notification Control: More granular control over notification settings to filter out unwanted content.
  • Feature Integration in Instagram: Users want the option to access Threads functionality directly within the Instagram app.
  • Option to Hide Reply Tabs: Users want to be able to hide reply tabs on their profiles.

Strengths and Positive Aspects

  • Simplicity: Some users appreciate the app's simplistic design.
  • Connection with Others: Users like the ability to connect with like-minded individuals and share their thoughts.
  • Professional Opportunities: Some users have found professional opportunities through the app.
  • Alternative to Twitter: Some users prefer Threads as an alternative to Twitter.

Prioritized Action Recommendations

  • High Priority:
    • Address Fake Accounts: Implement stricter verification measures and improve moderation to reduce the number of fake accounts.
    • Improve Notification Filtering: Provide more granular control over notification settings, allowing users to specify the types of content they want to be notified about.
    • Fix Glitches and Bugs: Invest in thorough testing and bug fixing to improve app stability and performance.
    • Moderate Inappropriate Content: Enhance content moderation to prevent the spread of inappropriate or offensive material.
  • Medium Priority:
    • Improve Navigation: Redesign the user interface to make it easier to navigate and find specific content, especially comments.
    • Address Instagram Connectivity Issues: Resolve issues related to connecting Threads with Instagram.
    • Implement Text Correction Feature: Add the ability to edit sent messages.
  • Low Priority:
    • Allow Hiding Reply Tabs: Provide an option to hide reply tabs on user profiles.
    • Optimize Updates: Reduce the frequency of required updates when opening Threads links from Instagram.

Opportunities for Startup Ideas

  • AI-Powered Content Moderation Tool: A tool that automatically detects and removes fake accounts and inappropriate content.
  • Enhanced Notification Filtering System: A system that uses machine learning to learn user preferences and filter notifications accordingly.
  • Community Trust Score System: A system that assigns trust scores to users based on their activity and reputation, helping to identify and flag potentially problematic accounts.

Trends and Observations

  • Polarized Sentiment: The app elicits strong positive and negative reactions, suggesting that its value proposition resonates with some users but not with others.
  • Language Preference: Most reviews are in English, but there are also reviews in other languages like Arabic and Hindi.
  • Community Concerns: Recurring complaints about the community's toxicity suggest a need for better moderation and community guidelines.

Conclusion

Threads has the potential to be a successful text-based conversation app, but it needs to address several key pain points. Prioritizing improvements to content moderation, notification filtering, and app stability is crucial. Addressing user concerns about fake accounts and toxic behavior is essential for building a healthy and engaging community. Overall, focusing on quality over quantity and creating a safer and more user-friendly experience will be key to the app's long-term success.

Original App Link

https://play.google.com/store/apps/details?id=com.instagram.barcelona