Customer Reviews (500)

Stacy7377 • 2025-03-27T06:57:56-07:00

I’ve made several videos using this app and the videos are very professional

JIF1968 • 2025-03-26T11:21:50-07:00

Needed to record a scripted pitch for an internal contest - having the words handy gave me the confidence boost i needed! Even helped with memorization.

NotTodaySprinkleTits • 2025-03-26T10:05:50-07:00

Lighting and color correction in people’s faces would be beneficial as someone who worked in the TV business this is way to raw.

Summary of Key Insights

The Teleprompter゜app generally receives positive feedback, with users praising its ease of use, helpful features, and ability to create professional-looking videos. However, significant pain points exist regarding the subscription model, unexpected charges, app crashing, and limited functionality in the free version (e.g., watermarks). While many users find the app valuable for content creation, presentations, and voiceovers, others feel it's overpriced or encounter technical issues that detract from the experience. The AI rephrasing feature is a unique selling point, but its performance seems inconsistent. Overall, the app has a strong foundation, but addressing the pricing concerns and stability issues is crucial for improving user satisfaction and retention.

  • Overall Sentiment: Positive, but with notable concerns regarding pricing and stability.
  • Key Strengths: Ease of use, helpful features (speed control, font customization), AI rephrasing, and improved video quality.
  • Key Weaknesses: High cost, unexpected charges, app crashing/freezing, limited free version, and inconsistent AI performance.
  • Overall Rating: Based on the review data, the average rating is approximately 4.3 stars (weighted average based on review counts).
  • Score Distribution:
    • 5-star: 76.4%
    • 4-star: 6.8%
    • 3-star: 3%
    • 2-star: 3.4%
    • 1-star: 10.4%

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but the reviews appear to be a mix of recent and older feedback.
  • Analysis Methods: Manual review of the reviews, sentiment analysis (qualitative assessment based on language used), keyword extraction (identifying frequently mentioned terms and topics).

Key User Pain Points

  • Unexpected Charges and Subscription Issues: Many users report being charged immediately after signing up for a free trial, difficulty canceling subscriptions, and dissatisfaction with the high cost of the app. This is a major source of negative reviews.
  • App Crashing/Freezing: A significant number of users experience crashes, freezes, and general instability, especially during recording or exporting videos. This severely impacts usability.
  • Limited Free Version/Watermarks: Users find the free version too restrictive due to the presence of large watermarks, making it unusable for professional purposes.
  • Subtitles Issues: Many users report issues with subtitles not saving, syncing incorrectly, or generating errors.
  • Lack of Language Support: Some users want more language options.
  • AI Rephrasing Inconsistency: The AI rephrasing feature is mentioned as both a positive and a negative, suggesting inconsistent performance.
  • Poor Customer Service: Some users report difficulty getting refunds or resolving technical issues with customer support.
  • Audio Issues: Some users report that the "clean audio" feature makes them sound robotic. Others report buzzing sounds during recording.

Frequently Requested Features

  • Better Subscription Management: Clearer information about trial periods, easier cancellation process, and more flexible pricing options.
  • Improved Stability: Addressing crashes and freezes to ensure a reliable user experience.
  • More Generous Free Version: Reducing the prominence of watermarks or offering more features in the free version.
  • Enhanced Subtitle Functionality: Fixing subtitle bugs and improving the user interface for subtitle editing.
  • More Language Options: Expanding language support for the AI rephrasing feature and the teleprompter itself.
  • Tutorials and Guides: Users requested more tutorials on how to use the app.
  • Horizontal Scroll Option: One user specifically requested a horizontal scroll option.
  • Virtual Backgrounds: One user requested the ability to add virtual backgrounds to recordings.
  • Ability to Center Script: One user requested the ability to center the script on the screen.
  • Pre-Recording Timer: One user requested a timer to get ready before recording starts.

Strengths and Positive Aspects

  • Ease of Use: Many users find the app intuitive and easy to learn, even with limited technical skills.
  • Helpful Features: Features like speed control, font customization, and the ability to import scripts are widely praised.
  • Improved Video Quality: Users report that the app helps them create more professional-looking videos.
  • Time-Saving: The app significantly reduces the time required to record videos, especially for users who struggle with memorization.
  • AI Rephrasing: Some users find the AI rephrasing feature helpful for improving their scripts.
  • Remote Control Functionality: Users appreciate the Bluetooth keyboard and web-based remote control options.
  • Offline Mode: The ability to use the app offline is seen as a valuable feature.
  • Compatibility with External Microphones: The support for external USB microphones is a plus for users who need high-quality audio.

Prioritized Action Recommendations

High Priority:

  • Address Subscription Issues: Implement a clearer and more transparent subscription model, provide prominent warnings about trial periods converting to paid subscriptions, and simplify the cancellation process. Offer refunds to users who were unfairly charged.
  • Improve App Stability: Prioritize bug fixes and performance optimizations to eliminate crashes, freezes, and other stability issues. Thoroughly test updates before release.
  • Enhance Subtitle Functionality: Fix subtitle bugs and improve the user interface for subtitle editing.
  • Improve Customer Support: Provide faster and more helpful customer support to address user issues and refund requests.

Medium Priority:

  • Re-evaluate Pricing: Consider offering more flexible pricing options, such as monthly subscriptions or one-time purchase options, to make the app more accessible to a wider range of users.
  • Enhance Free Version: Offer more features in the free version or reduce the prominence of watermarks to make it more usable.
  • Improve AI Rephrasing Consistency: Investigate and address the inconsistent performance of the AI rephrasing feature.
  • Add Language Support: Expand language support.

Low Priority:

  • Add Tutorial Videos: Create tutorial videos to help new users learn how to use the app's features.
  • Add Horizontal Scroll Option: Implement a horizontal scroll option.
  • Add Virtual Backgrounds: Implement virtual backgrounds for recordings.
  • Add Ability to Center Script: Implement the ability to center the script on the screen.
  • Add Pre-Recording Timer: Implement a timer to get ready before recording starts.

Opportunities for Startup Ideas

  • Teleprompter App with Flexible Pricing: A teleprompter app that offers a variety of subscription options, including monthly, yearly, and one-time purchase options, to cater to different user needs and budgets.
  • Teleprompter App with AI-Powered Script Enhancement: A teleprompter app that uses AI to not only rephrase scripts but also analyze tone, suggest improvements, and provide feedback on delivery.
  • Teleprompter App for Collaborative Content Creation: A teleprompter app that allows multiple users to collaborate on scripts and recordings in real-time.
  • Teleprompter App for Specific Niches: Teleprompter apps tailored to specific industries like education, news broadcasting, or social media marketing, with features and content specific to those areas.

Trends and Observations

  • Subscription Model Concerns: The negative sentiment surrounding the subscription model is a recurring theme, suggesting that users are wary of unexpected charges and restrictive cancellation policies.
  • Emphasis on Ease of Use: Users consistently praise the app's ease of use, highlighting its importance for a positive user experience.
  • Growing Demand for AI Features: The AI rephrasing feature is a key differentiator, but its inconsistent performance needs to be addressed to fully capitalize on this trend.
  • Focus on Video Quality: Users value the app's ability to improve video quality and create professional-looking content.
  • Bug Reports Increase after Updates: Some users report issues after updates, suggesting a need for more thorough testing.

Conclusion

The Teleprompter゜app has a strong foundation with its user-friendly interface and helpful features. However, the negative feedback regarding pricing, stability, and customer support needs to be addressed to improve user satisfaction and retention. By prioritizing bug fixes, offering more flexible pricing options, and enhancing the free version, the app can solidify its position as a leading teleprompter solution. Investing in AI enhancements and expanding language support can further differentiate the app and attract a wider audience.

Overall Recommendation: Address high-priority issues (subscription model, stability, and subtitle functionality) immediately. Re-evaluate pricing and consider offering more flexible options. Continue to enhance the AI features and expand language support.

Original App Link

https://apps.apple.com/us/app/teleprompter/id1420515755?uo=2