Customer Reviews (119)

TheHLT • 2024-12-03T11:03:22-07:00

I am one year out of stroke and no longer need a speech therapist however, I still have resolving aphasia making it difficult to formulate some words/remember some words. Had this app briefly but could never access it and I don’t know why. It would be a fantastic app and I would rate 4-5 stars except the app is not for those who have no speech therapist. It helped me a lot, but I need more work. Maybe if developers made an app that does not require a therapist then more people could benefit from it. Sad.

Beejer78 • 2024-10-18T09:15:37-07:00

I installed this app to try it out with the free trial. I tried in every area on my account to cancel the free trial because it wasn’t what I was looking for. In order to cancel, I had to first sign up for a plan- which it immediately charged me for the first month. $29.99 for an app that I did not want.

Big bro 01 • 2024-10-14T03:21:19-07:00

Love it 👍

Summary of Key Insights

  • Constant Therapy: Brain+Speech is generally well-received, particularly for its effectiveness in cognitive and speech rehabilitation following stroke, TBI, and other neurological conditions. Users appreciate its personalized approach, comprehensive exercise library, and ability to track progress.
  • The app's strengths lie in its science-based approach, adaptability, and the support it offers both patients and clinicians. However, some users have reported issues with the user interface, billing practices, and the level of difficulty not always being appropriate for all users.
  • Overall sentiment is positive, reflected in a high proportion of 5-star reviews (66.4%). The score distribution shows a significant skew towards positive ratings, though negative reviews highlight areas needing improvement.

Quantitative Metrics:

  • Overall Rating (Implied): ~4.3 stars (calculated from the distribution)
  • 5-Star Reviews: 66.4% (79/119)
  • 4-Star Reviews: 10.9% (13/119)
  • 3-Star Reviews: 6.7% (8/119)
  • 2-Star Reviews: 5% (6/119)
  • 1-Star Reviews: 10.9% (13/119)

Data & Methodology Overview

  • Data Sample Size: 119 reviews
  • Time Frame: Not explicitly stated, but assumed to be a recent collection of reviews given the version number (7.2).
  • Analysis Methods:
    • Sentiment Analysis: Categorization of reviews based on star ratings and textual content.
    • Keyword Extraction: Identification of frequently used words and phrases to determine key themes and pain points.
    • Thematic Analysis: Grouping of similar issues and suggestions to identify recurring patterns.

Key User Pain Points

  • Billing Issues: Several users reported unexpected charges or difficulties canceling free trials, leading to frustration.
  • Inappropriate Difficulty Level: Some users found the exercises too basic, while others found them too fast-paced or technically challenging. The app doesn't always adapt well to individual needs.
  • User Interface Issues: A few reviews mention illegible text, confusing navigation, and difficulty distinguishing selected items, especially for elderly users.
  • Limited Exercise Variety: Some users reported seeing repeated exercises, leading to boredom and reduced engagement.
  • Accuracy Issues: Some users reported errors in math problems, visual comparisons, and voice recognition. This can be discouraging and undermine confidence.
  • Lack of Clarity/Explanations: Some users wish the app would provide more explanation of why answers are right or wrong.
  • Login/Account Issues: Some users struggled to create or access accounts.

Frequently Requested Features

  • More Difficulty Levels/Customization: Users want more granular control over the difficulty of exercises and the ability to tailor the program to their specific needs and skill levels.
  • Increased Exercise Variety: Users desire a larger and more diverse library of exercises to prevent repetition and maintain engagement.
  • Improved Explanations: Users want the app to explain the reasoning behind correct and incorrect answers, particularly in category identification and other cognitive tasks.
  • Offline Access: One user specifically requested the ability to use the app without WiFi.
  • Slower Pace Option: Some users mentioned the app being too fast-paced.
  • Better Voice Recognition: Improvement in voice recognition accuracy.

Strengths and Positive Aspects

  • Effectiveness: Many users reported significant improvements in cognitive function, speech, and memory.
  • Personalized Therapy: Users appreciate the app's ability to tailor exercises to their individual needs and track progress.
  • Comprehensive Exercise Library: The app offers a wide range of exercises targeting various cognitive and speech skills.
  • Convenience: Users value the ability to do therapy at home, at their own pace, and on their own schedule.
  • Ease of Use: Many users found the app easy to use and navigate, even those with limited technical skills.
  • Customer Support: Several users praised the responsiveness and helpfulness of the customer support team.
  • Clinician Integration: Therapists appreciate the app's data tracking features and its ability to facilitate home practice.
  • Motivation and Engagement: Users found the exercises engaging and motivating, helping them stay committed to their rehabilitation.

Prioritized Action Recommendations

High Priority:

  • Address Billing Issues: Investigate and resolve issues related to unexpected charges and cancellation difficulties. Implement clearer billing policies and cancellation procedures.
  • Improve User Interface: Redesign the user interface to improve readability, navigation, and clarity, especially for elderly users. Ensure text is legible and controls are easy to understand.
  • Enhance Difficulty Level Customization: Provide more granular control over difficulty levels and allow users to customize the program to their specific needs and skill levels.
  • Increase Exercise Variety: Expand the exercise library to prevent repetition and maintain user engagement. Regularly add new content and exercises.

Medium Priority:

  • Improve Accuracy: Review and correct errors in math problems, visual comparisons, and voice recognition. Implement quality control measures to prevent future errors.
  • Add Explanations: Include explanations of why answers are right or wrong to enhance learning and understanding.
  • Refine Voice Recognition: Improve the accuracy of voice recognition software.
  • Address Login/Account Issues: Streamline the account creation and login process.

Low Priority:

  • Offline Access: Explore the feasibility of providing offline access to exercises.
  • Slower Pace Option: Include a slower pace option for users who find the app too fast-paced.

Opportunities for Startup Ideas

  • AI-Powered Difficulty Adjustment: Develop a more sophisticated AI algorithm that automatically adjusts the difficulty level based on real-time user performance and cognitive profile.
  • Gamified Therapy Experience: Incorporate more game-like elements to further enhance user engagement and motivation.
  • Personalized Content Recommendations: Implement a recommendation engine that suggests exercises based on user progress, preferences, and specific cognitive deficits.
  • Telehealth Integration: Integrate the app with telehealth platforms to facilitate remote therapy sessions with clinicians.
  • Community Features: Add community features to connect users with each other for support and encouragement.

Trends and Observations

  • Positive Sentiment: The majority of users have a positive experience with the app, particularly those recovering from stroke or TBI.
  • Importance of Personalization: Users highly value the app's personalized approach and its ability to tailor exercises to their specific needs.
  • Role of Clinicians: Clinicians play a significant role in recommending and integrating the app into therapy programs.
  • Technical Challenges for Some Users: Some users, particularly elderly individuals, experience technical challenges with the app's user interface and navigation.

Conclusion

Constant Therapy: Brain+Speech is a valuable tool for cognitive and speech rehabilitation, offering a personalized and comprehensive approach to therapy. While the app has many strengths, addressing the identified pain points related to billing, user interface, difficulty level, and exercise variety will further enhance the user experience and improve outcomes. By prioritizing the recommended actions, Constant Therapy can solidify its position as a leading app in the field of cognitive rehabilitation.

Overall Recommendation: Continue to invest in improving the user experience, expanding the exercise library, and refining the personalization features. Address the billing and account issues promptly to build trust and maintain a positive reputation.

Original App Link

https://apps.apple.com/us/app/constant-therapy-brain-speech/id575764424?uo=2