Customer Reviews (100)

BARBARA MARGLIN • 2025-03-25T01:45:54.130Z

Constant updates. unable to play

Suzanne Dickson • 2025-03-24T22:56:50.129Z

have been playing for 7 years. Best solitaire anywhere. Only thing I wish I could do is reset my scores. One time it only took me like a few seconds to win and my score was so high I feel like I can never beat it and I need something to challenge me to beat it, the high score. So I want to reset it. I tried but it only reset the stats and kept the scores. Otherwise, love it. Don't ever change.

Jessie Millano • 2025-03-24T22:10:20.860Z

Nice game. A good alternative to and/or break from chess.

Summary of Key Insights

  • Overall, the app "Solitaire" by Mouse Games enjoys a very positive reception, with a high percentage of 5-star reviews. Users appreciate its simplicity, ease of use, and relaxing nature. However, there are recurring complaints about excessive ads and occasional issues with updates and installations. A significant portion of users value the large card size. There is also a request for more customization, specifically the ability to reset high scores. The sentiment is overwhelmingly positive, but addressing the ad frequency issue is crucial for maintaining user satisfaction.

Quantitative Metrics:

  • Overall Rating: High (based on the review distribution)
  • 5-Star Reviews: 79%
  • 4-Star Reviews: 6%
  • 3-Star Reviews: 4%
  • 2-Star Reviews: 6%
  • 1-Star Reviews: 5%

Key Strengths: Simple, easy to use, relaxing, large card size option. Key Weaknesses: Excessive ads, occasional update/installation issues, lack of high score reset option.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Reviews appear to span at least a year, based on date in one of the reviews (9/2/24 and 3/14/25).
  • Analysis Methods: Primarily qualitative analysis focusing on identifying recurring themes, sentiment expressed in the reviews, and feature requests. Keyword extraction was used to highlight common issues and positive aspects.

Key User Pain Points

  • Excessive Ads: This is the most frequently mentioned negative aspect. Users complain about the frequency of ads, which disrupts gameplay and detracts from the relaxing experience. Some users specifically mention "too many ads" and needing "less adds."
  • Update/Installation Issues: A few users report problems with updates and installations, rendering the game unplayable.
  • Lack of High Score Reset: One user specifically requested the ability to reset high scores to provide a new challenge.
  • Battery Consumption: One user uninstalled the game due to excessive battery drain.

Frequently Requested Features

  • High Score Reset: The most prominent feature request is the ability to reset high scores.
  • Fewer Ads: Implicitly, users are requesting fewer ads, or at least less intrusive ad implementation.
  • Tutorials: One user specifically requested a tutorial on how to win.

Strengths and Positive Aspects

  • Simplicity and Ease of Use: Many users praise the game's simplicity and straightforward gameplay. Terms like "simple," "easy," "straightforward," and "fast moving" are common.
  • Relaxing and Enjoyable: Users find the game relaxing and a good way to pass time. Many describe it as "fun," "engrossing," and a way to "wind down."
  • Large Card Size: Several users specifically appreciate the large card size option, making the game easier to play, especially on smaller screens.
  • Offline Play: The fact that the game doesn't require a network connection is a significant advantage.
  • Good Graphics: Some users appreciate the game's graphics.

Prioritized Action Recommendations

High Priority:

  • Reduce Ad Frequency and Intrusiveness: Implement a less disruptive ad strategy. Consider options like rewarded video ads (user chooses to watch for a benefit) or a premium ad-free version. Impact: Directly addresses the most common complaint and significantly improves user experience.
  • Address Update/Installation Issues: Investigate and resolve the reported update and installation problems. Ensure compatibility across different devices and Android versions. Impact: Prevents users from being unable to play the game.

Medium Priority:

  • Implement High Score Reset Feature: Add an option to reset high scores, giving players a new challenge. Impact: Addresses a specific feature request and enhances long-term engagement.
  • Optimize Battery Consumption: Investigate and optimize the game's battery usage, especially on tablets. Impact: Addresses a specific complaint and improves the game's usability.

Low Priority:

  • Consider Adding a Tutorial: While not a widespread request, a basic tutorial could help new players understand the game's rules and strategies. Impact: Improves the experience for new users.

Opportunities for Startup Ideas

  • Ad-Free Solitaire Subscription Service: A subscription service offering an ad-free experience with additional customization options.
  • Solitaire Tournament Platform: A platform where players can compete against each other in solitaire tournaments with rankings and leaderboards.
  • Personalized Solitaire Training App: An app that analyzes a player's solitaire skills and provides personalized training and tips to improve their game.

Trends and Observations

  • Positive Sentiment Dominates: The vast majority of reviews are positive, indicating a generally well-received game.
  • Ad Complaints Increase Over Time: One review mentions that ads have "greatly increased" since they started playing, suggesting a possible trend of increasing ad frequency.
  • Desire for Simplicity: Users appreciate the straightforward and uncluttered nature of the game.

Conclusion

The "Solitaire" app by Mouse Games is a popular and well-regarded game, primarily due to its simplicity and ease of use. However, the excessive ad frequency is a significant pain point that needs to be addressed. Implementing the prioritized action recommendations, especially reducing ad frequency and addressing update issues, will significantly improve the user experience and maintain the app's positive reputation. A high score reset feature would also be a welcome addition. Overall, the app has a strong foundation, and addressing the identified issues will ensure its continued success.

Original App Link

https://play.google.com/store/apps/details?id=com.smilerlee.klondike