Customer Reviews (100)

Charles Gunter • 2025-03-25T04:29:21.175Z

Very Fun Game

K M • 2025-03-25T03:39:04.410Z

I just want a game like the ad & not have to build anything or do missions. Just give me the game advertised. Un-installed.

Andrey Kovalchuk • 2025-03-25T02:11:31.556Z

nice game

Summary of Key Insights

Frozen War: Endless Frost receives generally positive feedback, with many users praising its engaging gameplay, graphics, and overall entertainment value. However, several recurring issues detract from the experience, including bugs, lag, and perceived pay-to-win elements. Some users also express dissatisfaction with the game not matching the advertised content. The overall sentiment is positive, but addressing the technical issues and aligning the game with advertising promises is crucial for improving user satisfaction.

The overall rating is approximately 4.16 out of 5 based on the provided score distribution.

  • 5-star: 59%
  • 4-star: 18%
  • 3-star: 4%
  • 2-star: 3%
  • 1-star: 16%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, assuming recent based on the version number.
  • Analysis Methods: Sentiment analysis based on star ratings and keyword extraction from review text to identify common themes, pain points, and positive aspects.

Key User Pain Points

  • Bugs and Glitches: Many users report experiencing bugs and glitches that negatively impact gameplay.
  • Lag and Performance Issues: Several users complain about lag, even on low settings, especially when summoning many units. Older devices seem particularly affected.
  • Misleading Advertising: Some users feel the game doesn't match the advertised content, leading to disappointment. Specifically, some ads seem to depict bikini-clad women on motorcycles in a frozen wasteland which is not representative of the actual game.
  • Pay-to-Win Elements: A few users suggest the game is difficult to progress in without spending money, leading to frustration.
  • Crashing and Freezing: Some users experience frequent crashing and freezing, interrupting gameplay.
  • Pre-registration Reward Issues: Some users had problems with pre-registration rewards (delayed, invalid codes).
  • Difficulty Progression: Some players are unable to progress past certain enemies or stages.

Frequently Requested Features

  • "Upgrade All" Option: Players want a feature to upgrade all equipment at once to save time.
  • Landscape Mode: Some users request a landscape mode for easier battles.
  • Custom Avatar Upload: One user requested the ability to upload a custom avatar.
  • Discord Mod Updates: Users are requesting Discord updates.

Strengths and Positive Aspects

  • Engaging Gameplay: Many users find the game fun, addictive, and entertaining.
  • Good Graphics: Several users praise the game's graphics.
  • No/Few Ads: Some users appreciate the lack of intrusive ads.
  • Good Story: Some users like the story.
  • Unique Features: Some users noted new features that other games of this type don't have.
  • Graphics: Several users praise the graphics.

Prioritized Action Recommendations

High Priority:

  • Bug Fixing: Immediately address the reported bugs and glitches to improve stability and user experience.
  • Performance Optimization: Optimize the game for various devices, especially older ones, to reduce lag and crashing.
  • Advertising Alignment: Ensure that advertising accurately reflects the actual gameplay to avoid misleading users.
  • Progression Balancing: Rebalance the game's progression to ensure it's not overly reliant on in-app purchases.

Medium Priority:

  • Implement "Upgrade All" Feature: Add an "upgrade all" option for equipment to improve user convenience.
  • Address Pre-registration Issues: Resolve the pre-registration reward delivery and code redemption problems.
  • Landscape Mode Implementation: Consider implementing a landscape mode based on user feedback.
  • Investigate Crashing Issues: Investigate and fix the crashing issues reported by users.

Low Priority:

  • Custom Avatar Upload: Evaluate the feasibility of implementing custom avatar uploads.
  • Discord Mod Updates: Provide updates on Discord.

Opportunities for Startup Ideas

  • Mobile Game Optimization Service: A service that helps mobile game developers optimize their games for performance across a wide range of devices.
  • Advertising Authenticity Verification: A tool that allows users to verify the authenticity of mobile game advertisements to ensure they accurately represent the actual gameplay.
  • Automated Bug Reporting System: An automated system that collects and prioritizes bug reports from users, making it easier for developers to identify and fix issues.

Trends and Observations

  • Positive Sentiment: The majority of reviews are positive, indicating a generally well-received game.
  • Technical Issues: Technical issues like bugs and lag are the most common complaints, suggesting a need for improved quality assurance.
  • Advertising Concerns: Discrepancies between the advertised content and the actual gameplay can lead to negative reviews and user churn.
  • Repetitive Gameplay Comparisons: Some users compare the game to other similar titles, highlighting the importance of differentiation and unique features.

Conclusion

Frozen War: Endless Frost has the potential to be a highly successful mobile game. However, addressing the technical issues, aligning advertising with gameplay, and implementing requested features are crucial for improving user satisfaction and long-term retention. By focusing on these areas, the developers can enhance the game's appeal and solidify its position in the market. A strong recommendation is to prioritize bug fixing and performance optimization.

Original App Link

https://play.google.com/store/apps/details?id=com.igg.android.frozenwar