Customer Reviews (500)

Hilohere • 2025-02-20T14:00:02-07:00

Played the other version for years… Then figured I’d just buy it and support the company. Bad idea! No multi player anymore, which was fun in its own way. Point is by buying it, I lost more than I gained so I’ll delete it and play the original version. Still got ads, but I think there’s a version without ads that you can purchase. There’s hope because Mobility Ware does make the best. Until they don’t.

RetiredTechie3866 • 2025-02-20T07:32:15-07:00

Reliable and works as expected

The Ghost of App Reviews • 2025-01-02T17:45:53-07:00

I enjoy the gameplay and graphics. Please fix the resume button. I have to start over if the menu screen pops up because I can’t get back to my game in progress

Summary of Key Insights

The app "▻ Solitaire +" enjoys overwhelmingly positive sentiment, with a vast majority of users awarding it a 5-star rating. Users praise its ease of use, engaging gameplay, and the availability of different difficulty levels. The ad-free version is particularly appreciated. However, some users have reported issues with glitches, repetitive game patterns, scoring inconsistencies, and unwanted changes after updates. There are also feature requests related to statistics, customization, and the autocomplete function. Overall, the app is well-received and addictive, but addressing the identified pain points and feature requests could further enhance the user experience.

Quantitative Metrics:

  • Overall Rating: Very High (predominantly 5-star reviews)
  • 5-Star Reviews: 87.8% (439 out of 500)
  • 4-Star Reviews: 8% (40 out of 500)
  • 1-Star Reviews: 2.2% (11 out of 500)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but the reviews span several years (indicated by comments referencing updates and long-term usage).
  • Analysis Methods:
    • Sentiment Analysis: Categorizing reviews as positive, negative, or neutral based on the language used.
    • Keyword Extraction: Identifying frequently used words and phrases to determine common themes and issues.
    • Manual Review: Reading individual reviews to understand the context and nuances of user feedback.

Key User Pain Points

  • Ads (in Free Version): Many users found the ads intrusive and annoying, leading them to purchase the ad-free version. Some users who paid for the ad-free version reported still seeing ads or prompts to download other apps.
  • Glitches and Freezing: Several users reported the game freezing, crashing, or not responding, requiring them to restart the app.
  • Repetitive Game Patterns: Some users felt that the game shuffles were not random enough, leading to repetitive deals, especially after playing for extended periods.
  • Scoring Inconsistencies: Several users expressed confusion about the scoring system, noting that it seemed illogical or inconsistent. Some requested clarification on how scores are calculated.
  • Unwanted Changes After Updates: Some users disliked changes introduced in updates, such as changes to card faces, removal of features, or altered game difficulty.
  • Stats Reset: Some users reported stats resetting daily instead of monthly.
  • Autocomplete Issues: Problems with the autocomplete function, such as not completing obvious moves or being too slow.
  • Transfer of Stats: Users who upgraded to the ad-free version were frustrated when their game statistics from the free version did not transfer.

Frequently Requested Features

  • More Difficulty Levels: Several users requested a more challenging difficulty level beyond "Hard."
  • More Customization Options: Users desired more options for card styles, backgrounds, and themes.
  • Improved Statistics: Users requested more detailed statistics, such as winning percentage, historical data, and comparison to other players.
  • Stop Timer on Autocomplete: Users suggested that the timer should stop when the autocomplete function is used.
  • Option to Prevent Cards Moving to Foundation: Some users wanted an option to prevent cards from automatically moving to the foundation piles.
  • Traditional Card Face Option: Users who disliked the new card face format requested the option to revert to the traditional format.

Strengths and Positive Aspects

  • Addictive and Engaging Gameplay: Many users described the game as addictive and a great way to pass the time.
  • Easy to Use: The app is generally praised for its user-friendly interface and intuitive controls.
  • Variety of Difficulty Levels: The availability of easy, medium, and hard difficulty levels caters to a wide range of players.
  • Smooth Performance: Many users reported that the game runs smoothly and without glitches (although some reported glitches as well).
  • Ad-Free Version: The option to purchase an ad-free version was highly valued.
  • Good Graphics and Design: The app's graphics and design were often praised for being visually appealing and easy on the eyes.
  • Relaxing: Many users found the game to be relaxing and a good way to relieve stress.
  • Tap to Place: The tap-to-place feature was appreciated for its convenience.

Prioritized Action Recommendations

High Priority:

  • Address Ad Issues in Paid Version: Immediately investigate and resolve reports of ads or prompts in the ad-free version. This is a critical issue affecting paying customers.
  • Fix Glitches and Freezing: Prioritize bug fixes to address reports of the game freezing, crashing, or becoming unresponsive.
  • Improve Shuffle Algorithm: Enhance the shuffle algorithm to reduce repetitive game patterns and increase the perceived randomness of deals.

Medium Priority:

  • Clarify and Improve Scoring System: Provide a clear explanation of the scoring system within the app and address any inconsistencies or illogical results.
  • Provide Option to Transfer Stats: Implement a feature to allow users to transfer their game statistics from the free version to the ad-free version.
  • Implement Highly Requested Customization Options: Add options for more card styles and themes.
  • Review Update Changes: Before releasing updates, carefully consider the impact of changes on existing users and provide options to revert to previous settings if possible.

Low Priority:

  • Add More Difficulty Levels: Consider adding an "Expert" or "Very Hard" difficulty level for advanced players.
  • Enhance Autocomplete Function: Improve the autocomplete function to complete more obvious moves automatically.
  • Implement Stop Timer on Autocomplete: Add an option to stop the timer when the autocomplete function is used.
  • Move Yellow Triangle: Relocate the "no moves" indicator to a more visible location.

Opportunities for Startup Ideas

  • Personalized Solitaire Experience: A solitaire app that uses machine learning to adapt difficulty and game rules based on the player's skill level and preferences.
  • Social Solitaire Platform: A platform that allows users to compete against each other in real-time solitaire matches, with leaderboards and social features.
  • Solitaire Tutorial App: An app that teaches users advanced solitaire strategies and techniques.
  • Adaptive Difficulty Solitaire: A game that dynamically adjusts difficulty based on the player's win/loss ratio to maintain engagement.

Trends and Observations

  • Long-Term User Base: Many users have been playing the game for years, indicating strong loyalty and satisfaction.
  • Appreciation for Ad-Free Experience: Users are willing to pay for an ad-free experience, suggesting a strong aversion to intrusive advertising.
  • Importance of Stability: Users highly value a stable and bug-free gaming experience.
  • Impact of Updates: Updates can have a significant impact on user sentiment, both positive and negative.
  • Strong Positive Sentiment: The overwhelmingly positive sentiment suggests that the app is fundamentally well-designed and enjoyable.

Conclusion

"▻ Solitaire +" is a highly successful app with a loyal user base. Its strengths lie in its ease of use, engaging gameplay, and the availability of different difficulty levels. However, addressing the identified pain points, particularly those related to ads in the paid version, glitches, and repetitive game patterns, is crucial for maintaining user satisfaction. Implementing the frequently requested features, such as more customization options and improved statistics, could further enhance the user experience and attract new players. Overall, the app is well-positioned for continued success with a focus on stability, user feedback, and thoughtful updates. A strong recommendation is to address the "High Priority" issues immediately to prevent churn and maintain the app's excellent reputation.

Original App Link

https://apps.apple.com/us/app/solitaire/id518167210?uo=2