Customer Reviews (100)

Sayan Dutta • 2025-03-25T05:45:37.332Z

Over cost coin, no update player in efootball redeem shop and getting duplicate iconic player all time and getting iconic player is close to impossible for me, and matchmaking service So poor overall is too disgusting for me. Plz fix this all Through update otherwise i will unistall this game for sure. Iam veey serious for this.

Aziz Khan • 2025-03-25T05:42:49.567Z

अच्छा

Chrispine Byron • 2025-03-25T05:41:21.993Z

the game deserves the 5 star for sure ..good graphics..the game is very realistic

Summary of Key Insights

eFootball™ receives mixed reviews, with a strong polarization in user sentiment. While a significant portion of users (59%) rate the game with 5 stars, a substantial number (23%) give it only 1 star. This indicates that the game experience is highly variable and depends on individual user expectations and tolerances for issues like scripting, connectivity, and monetization. Key strengths lie in its graphics and realistic gameplay, while major weaknesses include perceived scripting, connectivity problems, and a "pay-to-win" feeling. Overall, the app has potential, but needs significant improvements to address core user pain points. The overall rating, based on the provided data, is approximately 3.6 stars, reflecting the disparity in user experiences.

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent given the version number (9.3.0).
  • Analysis Methods:
    • Sentiment Analysis: Manual assessment of review sentiment (positive, negative, neutral) based on the text.
    • Keyword Extraction: Identification of frequently used terms and phrases to determine common themes and issues.
    • Quantitative Analysis: Calculation of star rating distribution and overall average rating.

Key User Pain Points

  • Scripting: Many users complain about "scripting," where the game seems to predetermine outcomes, making skill and strategy less relevant. This is a major source of frustration.
  • Connectivity Issues: Poor network connectivity and lag are frequently reported, especially in multiplayer modes, leading to a frustrating gameplay experience.
  • Pay-to-Win Mechanics: Several reviewers criticize the game's monetization model, claiming it's "pay-to-win." They feel that spending money is almost necessary to acquire good players and compete effectively.
  • Lack of Coins/Rewards: Users express dissatisfaction with the limited availability of in-game currency (coins) and the perceived stinginess of rewards.
  • Duplicate Iconic Players: Some users report receiving duplicate iconic players, which diminishes the value of the in-game currency spent.
  • Slow Passing/Sluggish Controls: Input lag and slow passing are mentioned as issues that make the controls feel unresponsive and hinder fluid gameplay.
  • Game Freezing/Instability: Some users report the game freezing, particularly after playing for a short time.
  • Referee Inconsistencies: Unfair referee decisions are cited as a source of frustration.
  • Loss of Features/Players After Updates: Some users dislike the changes implemented after updates, including the loss of featured players from previous versions.

Frequently Requested Features

  • Master League: Users want the return of the Master League mode.
  • Player Market/Exchange: A player market or exchange system to trade or sell unwanted players.
  • More Legends/Licensed Players: Demand for more legendary players and licenses for popular players like R9, Pele, and Tevez.
  • Commentary: Users want commentary during gameplay.
  • Quick Replay/Save Clip Option: The ability to save and share gameplay clips.
  • Corner Kick Instructions: Some users need instructions on how to perform corner kicks.
  • More Coins/Worthy Awards: Request for more coins and better rewards in the division.
  • Dressing Room Action/Press Conferences: Enhanced immersion with dressing room scenes and press conferences.

Strengths and Positive Aspects

  • Good Graphics: Many users praise the game's graphics.
  • Realistic Gameplay: Some reviewers find the gameplay realistic.
  • Engaging/Addictive: Users describe the game as fun and engaging.
  • Free-to-Play: The game is free to download and play.
  • Good Football Game: Some users simply state that it's a good football game.

Prioritized Action Recommendations

High Priority:

  • Address Scripting Concerns: Investigate and mitigate the perceived scripting issue. This is a major source of user frustration and negatively impacts the game's reputation.
  • Improve Connectivity: Optimize network performance to reduce lag and disconnections, especially in multiplayer modes.
  • Rebalance Monetization: Review the monetization model to make it less "pay-to-win." Offer more opportunities to earn in-game currency and acquire good players without spending real money.
  • Fix Game Freezing/Instability: Investigate and resolve the reported game freezing issues.

Medium Priority:

  • Implement Player Market/Exchange: Add a player market or exchange system to allow users to trade or sell players.
  • Add More Content (Master League, Legends): Introduce the Master League mode and add more legendary players to increase player engagement.
  • Improve Referee AI: Enhance the referee AI to make decisions more consistent and fair.
  • Optimize Controls: Address concerns about input lag and sluggish controls to improve responsiveness.

Low Priority:

  • Add Commentary: Implement commentary during gameplay for a more immersive experience.
  • Implement Quick Replay/Save Clip: Add an option to save and share gameplay clips.
  • Add Dressing Room/Press Conference Scenes: Introduce dressing room and press conference scenes for added immersion.
  • Provide Corner Kick Instructions: Offer in-game instructions on how to perform corner kicks.

Opportunities for Startup Ideas

  • AI-Powered Anti-Scripting System: Develop an AI-powered system that detects and prevents scripting in online games, ensuring fair gameplay. This could be marketed as a service to game developers.
  • Mobile Esports Tournament Platform: Create a platform specifically designed for mobile esports tournaments, with features like automated matchmaking, anti-cheat measures, and prize distribution.
  • Personalized Football Training App: Develop an app that uses AI to analyze a user's eFootball gameplay and provide personalized training recommendations to improve their skills.
  • In-Game Asset Marketplace: A secure and user-friendly marketplace for buying, selling, and trading in-game assets for eFootball and other similar games.

Trends and Observations

  • Polarized Sentiment: The high number of both 5-star and 1-star reviews suggests a deeply divided user base.
  • Monetization Concerns: There's a recurring theme of dissatisfaction with the game's monetization, indicating a need for a more balanced approach.
  • Language Diversity: Reviews are written in multiple languages, indicating a global player base.
  • Nostalgia for Previous PES Versions: Some users express a preference for older PES versions, suggesting that certain changes in eFootball have been unpopular.

Conclusion

eFootball™ has a solid foundation with good graphics and engaging gameplay, but it's plagued by significant issues like scripting, connectivity problems, and a perceived "pay-to-win" model. Addressing these pain points is crucial to improving user satisfaction and retaining players. By prioritizing the recommendations outlined above, KONAMI can enhance the game's overall quality and appeal. A more balanced approach to monetization and a focus on fair gameplay are essential for long-term success.

Overall Recommendation: Implement the prioritized action recommendations, particularly those related to scripting, connectivity, and monetization, to improve the overall user experience and address the most pressing concerns.

Original App Link

https://play.google.com/store/apps/details?id=jp.konami.pesam