Customer Reviews (500)

Frrddyyrsz • 2025-03-26T14:29:02-07:00

The Best Weed app out there in the market

Slippery knot • 2025-03-26T12:31:50-07:00

This app used to be very useful. I could look up a strain by name and find out facts about that strain. They updated the app and now you can’t get info on many strains. The new feature, while looks cool, isn’t all that good. Please bring back strain info by name, so we can get info on a strain threat we might come across. Update: Leafly has become worthless, they never have an accurate menu and in my area all the dispensaries use a different, really great site, none use Leafly anymore.

Jessesaint • 2025-03-23T18:05:02-07:00

stop signing me out and still no dark theme in 2025. strain guide cares for it's users. I've used leafly since 2016 and it's about time I switch to the better app. good riddance 🧿

Summary of Key Insights

Leafly is a popular cannabis resource app with a generally positive sentiment. Users appreciate its extensive strain information, dispensary locator, and educational content. However, several recurring issues impact user experience, including inaccurate menu information, search functionality problems, lack of cartridge-specific filtering, and glitches. There's also a strong desire for more personalized features like a cannabis journal and improved strain tracking. The app has an overall rating that skews positive, but the negative reviews highlight critical areas for improvement.

  • Overall Rating: Leans positive, but with significant room for improvement.
  • Key Strengths: Comprehensive strain information, dispensary locator, educational resources.
  • Key Weaknesses: Inaccurate menu data, search functionality issues, lack of cartridge filtering, glitches.
  • Overall Sentiment: Mixed, with users expressing both appreciation and frustration.
  • Score Distribution: 5-star (57.2%), 4-star (9.2%), 3-star (6.4%), 2-star (6.2%), 1-star (21%)

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Not explicitly stated, but based on the reviews, it appears to be a recent snapshot, with some reviews referencing 2023 and 2024.
  • Analysis Methods:
    • Sentiment Analysis: Manual assessment of overall sentiment (positive, negative, neutral) based on review content.
    • Keyword Extraction: Identification of frequently used words and phrases to identify common themes and issues.
    • Categorization: Grouping reviews based on specific features, bugs, and requests.

Key User Pain Points

  • Inaccurate Menu Information: Many users report that menus are not up-to-date, leading to wasted trips and frustration. Dispensary information, pricing, and product availability are frequently cited as inaccurate.
  • Search Functionality Issues: Users struggle to find specific strains, especially when searching by name. The search often returns irrelevant or no results, even for well-known strains.
  • Lack of Cartridge-Specific Filtering: A significant number of users express frustration with the lack of a dedicated category or filter for cartridges, forcing them to scroll through concentrate listings to find them.
  • Glitches and Technical Issues: Several users report various glitches, including app crashes, login problems, loading errors, and mapping issues.
  • Delivery Issues: Some users reported delivery issues, such as orders being canceled late, incorrect promotions being applied, and inaccurate delivery times.
  • Lack of Landscape Mode on iPad: iPad users consistently request landscape mode support for the app.
  • Annoying Notifications: Some users complain about excessive and irrelevant notifications, even after disabling them in settings.
  • Inability to order THC products when CBD only is presented: Some users are unable to order THC products despite them being advertised.

Frequently Requested Features

  • Cannabis Journal/Strain Tracking: Many users want a private journal feature to track their experiences with different strains, including effects, dosages, and personal notes.
  • Improved Search and Filtering: Users desire more granular search options, including the ability to search for specific terpenes, effects, and product types (e.g., searching dispensary inventories for specific strains in specific categories like "flower").
  • Strain Alerts: The ability to receive notifications when favorite strains become available at nearby dispensaries.
  • Dark Mode: A dark mode option is frequently requested, particularly for users with visual impairments.
  • Landscape Mode for iPad: iPad users consistently request landscape mode support for the app.
  • Ability to upload strain photos/reviews: Users want to be able to contribute photos and reviews.
  • Ability to search for seeds: Users want to be able to find stores that sell seeds.
  • Improved filtering by THC and CBD content: Users want to be able to easily filter strains by THC and CBD content.

Strengths and Positive Aspects

  • Comprehensive Strain Information: Users appreciate the detailed information on strains, including effects, flavors, and user reviews.
  • Dispensary Locator: The app is valued for its ability to locate nearby dispensaries and provide information about their menus.
  • Educational Resources: Users find the app helpful for learning about cannabis, including its effects and uses.
  • Easy to Use: Many users find the app easy to navigate and use, although some find it clunky.
  • Deals and Discounts: Users appreciate the ability to find deals and discounts on cannabis products.
  • Customer Service Mentions: Some reviews highlight positive experiences with specific budtenders and dispensary staff.

Prioritized Action Recommendations

High Priority:

  • Improve Menu Accuracy: Implement a system for dispensaries to easily update their menus in real-time, and verify data regularly. Consider implementing user reporting for inaccurate information.
  • Fix Search Functionality: Revamp the search algorithm to improve accuracy and relevance, allowing users to search by strain name, terpenes, and effects.
  • Add Cartridge Filtering: Create a dedicated category or filter for cartridges to improve the user experience for vape users.
  • Address Glitches and Technical Issues: Prioritize bug fixes and performance improvements to address app crashes, login problems, and loading errors.
  • Implement Landscape Mode for iPad: Add landscape mode support for iPad users.

Medium Priority:

  • Develop Cannabis Journal/Strain Tracking Feature: Create a private journal feature for users to track their experiences with different strains.
  • Enhance Filtering Options: Add more granular filtering options, including the ability to filter by terpenes, effects, and product types.
  • Implement Strain Alerts: Allow users to receive notifications when favorite strains become available at nearby dispensaries.
  • Improve Delivery Functionality: Ensure accurate delivery zone information and reliable order tracking.

Low Priority:

  • Dark Mode Option: Implement a dark mode option for users who prefer it.
  • Streamline the UI: Improve the user interface based on the complaints of a clunky interface.

Opportunities for Startup Ideas

  • AI-Powered Strain Recommendation Engine: A more sophisticated strain recommendation engine that takes into account individual preferences, medical conditions, and desired effects.
  • Cannabis Journaling App with Data Analysis: A dedicated cannabis journaling app that allows users to track their experiences and analyze data to identify patterns and optimize their cannabis use.
  • Dispensary Menu Verification Service: A service that verifies the accuracy of dispensary menus and provides users with real-time updates on product availability and pricing.
  • Cannabis Community Platform: A social platform for cannabis users to share reviews, connect with other users, and discover new products.

Trends and Observations

  • User Frustration with Inaccurate Information: A recurring theme is the frustration caused by inaccurate menu information, highlighting the need for better data management.
  • Desire for Personalization: Users are increasingly seeking personalized experiences, such as strain tracking and tailored recommendations.
  • Importance of Mobile Experience: Many users rely on the app for on-the-go information, making mobile performance and usability critical.
  • Ohio Dispensaries: Lack of medical dispensary listings in Ohio.

Conclusion

Leafly remains a valuable resource for cannabis users, but addressing the identified pain points is crucial for improving user satisfaction and maintaining its competitive edge. Prioritizing menu accuracy, search functionality, and personalization features will enhance the user experience and solidify Leafly's position as the leading cannabis app. The app should also focus on bug fixes and performance improvements to ensure a smooth and reliable user experience.

Overall Recommendation: Focus on improving data accuracy, search functionality, and personalization features to enhance user satisfaction and maintain a competitive edge.

Original App Link

https://apps.apple.com/us/app/leafly-find-weed-near-you/id416456429?uo=2