Customer Reviews (111)

RudeenJ • 2022-03-08T20:06:11-07:00

We travel often to see family all over the West. Camping is preferred and Allstays is the go to for information. Lots of important stuff to know wherever we go.

Happy Camper42 • 2021-11-11T12:54:31-07:00

Well worth the money. I’ve found many great spots and avoided many bad ones with AllStays. I’ve been using it for years and always recommend it to people I meet.

Chuck Camper • 2020-10-12T05:33:31-07:00

With this app you will find camp sites that you would otherwise have missed.

Summary of Key Insights

  • The Camp and Tent app is generally well-received, particularly for its ability to find tent-friendly campgrounds, even in areas with limited or no internet access. Users appreciate its usefulness for road trips and motorcycle camping. However, there are consistent complaints about data accuracy (missing campgrounds, incorrect information), UI/UX issues, and desired features like bookmarking, user reviews, and offline map downloads. Overall sentiment is positive, but addressing the identified pain points would significantly improve the user experience.
  • Key Strengths: Offline functionality, comprehensive campground data (in general), helpful filters, ease of use (for some).
  • Key Weaknesses: Data accuracy, outdated UI, missing features (bookmarking, user reviews), limited map detail, inaccurate pricing, and some complaints about the search function.
  • Overall Sentiment: Positive
  • Quantitative Metrics:
    • Overall Rating (estimated): 4.3 stars (based on score distribution)
    • Score Distribution: 1-star (6.3%), 2-star (4.5%), 3-star (5.4%), 4-star (22.5%), 5-star (61.3%)

Data & Methodology Overview

  • Data Sample Size: 111 reviews
  • Time Frame: Not explicitly stated, but reviews appear to span several years (2013 - present).
  • Analysis Methods: Sentiment analysis (manual assessment of positive, negative, and neutral comments), keyword extraction (identifying frequently used words and phrases related to user experience), and thematic analysis (grouping related issues and feature requests).

Key User Pain Points

  • Data Inaccuracy: Missing campgrounds, incorrect addresses, phone numbers, and amenities information. This is the most significant and recurring complaint. Impact: Frustration, wasted time and gas, potential safety concerns.
  • Outdated UI/UX: Users describe the UI as "ugly," "clunky," and "made in the 90s." Impact: Reduced usability, negative perception of the app's quality.
  • Lack of User Reviews: Absence of user-generated reviews and photos within the app. Impact: Reliance on external sources for campground information, difficulty assessing the suitability of a campground.
  • Limited Map Detail/Offline Maps: Desire for more detailed base maps and the ability to download maps for offline use. Impact: Difficulty navigating in areas with no cell service, limited contextual information about the surrounding area.
  • Inaccurate Pricing: Vague pricing information ("$$", "$$$") instead of actual prices. Impact: Difficulty budgeting and comparing campground costs.
  • Search Functionality: Some users reported issues with the search function, including the inability to find specific campgrounds or locations.
  • Freezing Issues: Some users reported the app freezing, hindering its usability.

Frequently Requested Features

  • User Reviews and Photos: A Yelp-like system for campground reviews and user-submitted photos.
  • Bookmarking/Saving Favorite Sites: Ability to save favorite campgrounds for future reference.
  • Offline Map Downloads: Ability to download maps for offline use in areas with no cell service.
  • More Detailed Pricing: Specific pricing information instead of vague price ranges.
  • "Visited" Tracking: A way to mark campgrounds as visited.
  • Filtering Improvements: More granular filtering options, such as filtering out hike-in campgrounds or specifically searching for campgrounds with showers, horseback riding, ATV trails, etc.
  • Direct Booking Links: Integration with campground booking websites for easy reservations.
  • Opening to Last Location: App should open to the last viewed location instead of the current GPS location.

Strengths and Positive Aspects

  • Offline Functionality: The ability to access campground data without an internet connection is highly valued.
  • Comprehensive Campground Data (Generally): Users appreciate the app's extensive database of campgrounds, including national, state, private, and BLM sites.
  • Helpful Filters: The filtering options are useful for narrowing down campground choices based on desired amenities.
  • Ease of Use (For Some): Some users find the app easy to use and navigate, particularly for locating nearby campgrounds.
  • Customer Support: Some users reported positive experiences with customer support, with quick responses and issue resolution.
  • Road Trip/Motorcycle Trip Planning: App is considered a valuable tool for planning road trips and motorcycle camping adventures.

Prioritized Action Recommendations

High Priority:

  • Improve Data Accuracy: Implement a robust system for verifying and updating campground information. Encourage user submissions and actively monitor user feedback for inaccuracies.
  • Update UI/UX: Redesign the user interface to be more modern, intuitive, and visually appealing. Focus on improving navigation and overall usability.
  • Implement User Reviews and Photos: Integrate a system for user-generated reviews and photos to provide more detailed and up-to-date campground information.
  • Enable Offline Map Downloads: Allow users to download maps for offline use in areas with no cell service.

Medium Priority:

  • Provide More Detailed Pricing: Replace vague price ranges with specific pricing information whenever possible.
  • Improve Search Functionality: Address reported issues with the search function and ensure that users can easily find specific campgrounds and locations.
  • Implement Bookmarking/Saving: Allow users to save favorite campgrounds for future reference.
  • Add More Granular Filtering: Expand the filtering options to include more specific amenities and activities.

Low Priority:

  • "Visited" Tracking: Implement a feature to allow users to track campgrounds they have visited.
  • Direct Booking Links: Integrate with campground booking websites for easy reservations (this may require partnerships).
  • Remember Last Location: Have the app open to the last viewed location instead of defaulting to the current GPS location.

Opportunities for Startup Ideas

  • Hyperlocal Campground Verification Service: A service that employs local residents to verify campground information and amenities in real-time.
  • AI-Powered Campground Recommendation Engine: An AI-powered engine that recommends campgrounds based on user preferences, past experiences, and real-time data (e.g., weather, availability).
  • Campground Review Aggregation Platform: A platform that aggregates reviews from various sources (Yelp, Google Reviews, etc.) to provide a comprehensive overview of campground quality.
  • Offline Mapping Solution for Campers: A dedicated offline mapping app with detailed topographic maps, campground locations, and trail information.

Trends and Observations

  • Importance of Offline Functionality: A recurring theme is the need for offline functionality due to limited cell service in many camping areas.
  • Desire for Community Features: Users want to connect with other campers and share their experiences through reviews and photos.
  • Focus on Practicality and Reliability: Users prioritize accurate and reliable information over fancy features.
  • App Used Primarily for Spontaneous Trips: Many users rely on the app to find campsites on the fly during road trips.

Conclusion

The Camp and Tent app is a valuable tool for tent campers, particularly for its offline functionality and comprehensive campground database. However, addressing the identified pain points related to data accuracy, UI/UX, and missing features is crucial for improving the user experience and maintaining a competitive edge. Prioritizing data accuracy and implementing user reviews and offline maps would provide the most significant benefits. Overall, the app has a solid foundation, and with targeted improvements, it can become an indispensable resource for tent campers.

Original App Link

https://apps.apple.com/us/app/camp-and-tent-tent-camping/id437148054?uo=2