Customer Reviews (100)

James F. Sutton • 2025-03-24T23:42:57.920Z

can see so much better!

Bob mcfeaters • 2025-03-24T23:07:27.855Z

excellent

Timothy Cotten • 2025-03-24T22:45:24.863Z

its the only way to go ..i trust it..it is Gods Plam

Summary of Key Insights

The Big Keyboard: Easy Launcher app receives mixed reviews. While a significant portion of users (56%) rate it favorably with 5 stars, citing improved visibility and ease of use, a substantial number (26%) give it the lowest rating of 1 star. These negative reviews frequently mention unwanted changes to phone layout, difficulty uninstalling, and the installation of unwanted apps. The app seems to cater well to users with visual impairments or those who prefer a larger keyboard, but its intrusive behavior and potential for disrupting the user's existing phone setup are major concerns. The overall sentiment is polarized, with users either finding it extremely helpful or extremely frustrating.

Key Strengths:

  • Large keyboard is beneficial for users with visual impairments or dexterity issues.
  • Ease of use is appreciated by some users.

Key Weaknesses:

  • Intrusive changes to phone layout and settings without clear user consent.
  • Difficulty uninstalling the app.
  • Installation of unwanted apps.
  • Concerns about data security.

Overall Sentiment: Mixed and Polarized

Quantitative Metrics:

  • Overall Rating: Not explicitly provided, but can be inferred to be around 3.7 based on the star distribution.
  • 5-Star Reviews: 56%
  • 4-Star Reviews: 8%
  • 3-Star Reviews: 5%
  • 2-Star Reviews: 5%
  • 1-Star Reviews: 26%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, but assumed to be recent based on the version number (1.0.84).
  • Analysis Methods: Manual review and thematic analysis of user reviews, focusing on sentiment, recurring keywords, and identified pain points.

Key User Pain Points

  • Unwanted Changes to Phone Layout: Many users report that the app rearranges their icons and widgets without permission, disrupting their established workflow and causing frustration. This is the most frequently cited issue in negative reviews.
  • Difficulty Uninstalling: Several users complain about the inability to uninstall the app through standard methods, sometimes requiring the use of third-party uninstallers. This raises serious concerns about the app's behavior and potential for being perceived as malware.
  • Installation of Unwanted Apps: Some users report that the app installs additional, unwanted applications, leading to concerns about bloatware and potential security risks.
  • Ads: Some users mention ads, which detract from the user experience.
  • Covered Typing View: One user reports that the keyboard blocks the view of what they are typing.
  • Data Privacy Concerns: One user mentions data security concerns during transmission.

Frequently Requested Features

  • Ability to Group Icons: One user requested the ability to group icons into folders (e.g., "Shopping" folder for Amazon, Walmart, etc.).
  • Larger Fonts Everywhere: One user wants all text, including content, to be larger, not just the keyboard.
  • Swipe Typing: One user misses swipe typing functionality like Gboard.
  • Customizable Search Engine: One user expressed dislike for the default Yahoo search engine.

Strengths and Positive Aspects

  • Improved Visibility: The large keyboard is highly valued by users with visual impairments or those who struggle with smaller keyboards.
  • Ease of Use (for some): Some users find the app easy to use and appreciate its simplicity.
  • Helpful for Fat Fingers: Some users find the larger keys helpful for typing with larger fingers.
  • Emoji: One user loves the emojis.

Prioritized Action Recommendations

High Priority:

  • Address Intrusive Behavior: Immediately stop the app from making unauthorized changes to the user's phone layout and settings. Implement a clear opt-in system with detailed explanations of any modifications the app will make.
  • Simplify Uninstall Process: Ensure that the app can be easily uninstalled through standard Android methods. Remove any obstacles to the uninstall process.
  • Eliminate Unwanted App Installations: Cease the practice of installing additional, unwanted applications. Focus solely on the core functionality of the keyboard and launcher.
  • Fix Bugs: Address the bug where the keyboard blocks the typing view.

Medium Priority:

  • Improve Data Privacy: Address the data security concerns.
  • Reduce Ads: Minimize the frequency and intrusiveness of ads. Consider offering a paid, ad-free version.
  • Offer Customization Options: Provide users with more control over the app's appearance and behavior, such as the ability to choose their preferred search engine.
  • Refine Onboarding Process: Implement a clearer and more informative onboarding process that explains the app's features and settings.
  • Address the Home Screen Mess Up: Address the issue of the app messing up the home screen even after it is uninstalled.

Low Priority:

  • Implement Icon Grouping: Consider adding the ability to group icons into folders.
  • Offer Larger Fonts Everywhere: Explore the possibility of extending the larger font size to other areas of the phone.
  • Add Swipe Typing: Consider adding swipe typing functionality.

Opportunities for Startup Ideas

  • Accessibility-Focused Launcher with Granular Control: A launcher designed specifically for users with accessibility needs, offering highly customizable font sizes, icon sizes, and layout options, with a strong emphasis on user control and privacy.
  • Keyboard App with Customizable Key Sizes and Layouts: A keyboard app that allows users to precisely adjust the size and layout of individual keys, catering to different hand sizes and typing styles.
  • Safe and Secure Launcher: A launcher that focuses on security and only makes changes the user explicitly allows.

Trends and Observations

  • Polarized Sentiment: The reviews reveal a stark divide between users who find the app beneficial and those who experience significant problems.
  • Accessibility Focus: The app clearly appeals to users with visual impairments, but its intrusive behavior overshadows this benefit for many.
  • Trust and Security Concerns: The reports of unwanted app installations and uninstall difficulties raise serious trust and security concerns.

Conclusion

The Big Keyboard: Easy Launcher app has the potential to be a valuable tool for users with accessibility needs, but its current implementation is marred by intrusive behavior and security concerns. Addressing these issues is crucial to improving the app's reputation and user satisfaction. The development team should prioritize fixing the high-priority issues outlined above and focus on building a trustworthy and user-friendly experience. Until these problems are resolved, it is difficult to recommend this app.

Original App Link

https://play.google.com/store/apps/details?id=com.bigkeyboardeasylauncher.biggerkeybuttonandroidlauncherapp