Customer Reviews (106)

Llolitab • 2024-06-04T17:00:43-07:00

I have used this deck before on colette sites for at least 3 years , love it and bought it recently. I am not sure when cards are in protection in the app. They are stated clearly on her website. Initially when I pull a card it comes out upright but when I go to check my saved readings I see it in protection. Can someone explain to me please. The cards are beautiful but improvements can be made in-terms of being able to type out fully what the question was asked instead of having to save short sentences over and over again or even better space to write down all your thoughts. This is not just collets app but all the apps I have from Hayhouse have the same issue even discontinued after I bought them and lost everything that was saved with no access. It would be best if this can be added so that our thoughts are all in one place rather than having to save things in notes or somewhere else and better clarity of protection cards.

Macaro312 • 2024-03-13T05:20:30-07:00

While the updated decks kept the beautiful artwork, the backgrounds are lighter and with white text it makes it harder to read. The company should consider backgrounds and text with more contrast.

Trea J • 2022-11-13T16:44:22-07:00

What happened update reset my phone the oracle cards that I once had totally changed to a very hard to operate app … I paid for it a long time ago no good now … fix the platform maybe I will come back very sad to think I paid for something and now does not work now… Trea

Summary of Key Insights

The Wisdom of the Oracle Cards app generally receives positive feedback, with a strong emphasis on the beauty of the artwork, the accuracy of the readings, and the ease of use. However, recent updates appear to have introduced significant technical issues for some users, leading to crashes and functionality problems. There are also consistent requests for improved note-taking capabilities, better handling of reversed cards, and removal of advertisements for paid users. The overall sentiment is positive, but the technical issues are a serious concern.

  • Overall Rating: High (primarily 5-star reviews), but recent negative reviews highlight significant issues.
  • Strengths: Beautiful artwork, accurate readings, user-friendly interface (for those not experiencing technical issues).
  • Weaknesses: Recent updates causing crashes, limited note-taking functionality, issues with reversed cards, intrusive advertisements for paid users, readability issues with white text on light backgrounds, saving/loading previous readings is cumbersome.
  • Sentiment: Predominantly positive, but with a growing undercurrent of frustration due to technical problems and desired feature enhancements.
  • Score Distribution: 5-star: 78.3%, 4-star: 5.7%, 3-star: 5.7%, 2-star: 2.8%, 1-star: 7.5%.

Data & Methodology Overview

  • Data Sample Size: 106 reviews
  • Time Frame: Not explicitly stated, but reviews suggest issues are related to recent updates.
  • Analysis Methods:
    • Sentiment Analysis: Categorized reviews as positive, negative, or neutral based on expressed opinions.
    • Keyword Extraction: Identified frequently mentioned issues, features, and sentiments using keyword analysis.
    • Issue Categorization: Grouped similar issues into common themes (e.g., technical problems, feature requests).

Key User Pain Points

  • App Crashes/Not Working: Several users report the app crashing upon opening cards or after updates, rendering it unusable. This is the most critical issue.
  • Limited Note-Taking: Users consistently complain about the inability to write detailed notes or questions for their readings. The character limit is too restrictive, and there's no way to categorize or easily navigate saved readings.
  • Reversed Card Issues: Some users report problems with how reversed cards are displayed or interpreted, with some wishing to see both the upright and reversed meanings.
  • Unwanted Advertisements: Users who have paid for the app are annoyed by persistent advertisements.
  • Readability Issues: The white text on light backgrounds in updated decks makes it difficult to read the card descriptions.
  • Functionality Changes after Update: Some users dislike changes to the app's display and card selection process after updates.
  • Lost Purchases: One user reports the app reverting to a trial version despite having previously purchased it.
  • Lack of Updates/Support: Some users report the app not working after phone updates, suggesting a lack of ongoing maintenance.

Frequently Requested Features

  • Expanded Note-Taking: The ability to write longer, more detailed notes and categorize readings.
  • Improved Navigation of Saved Readings: Easier browsing and filtering of past readings.
  • Better Handling of Reversed Cards: Options to view both upright and reversed meanings.
  • Removal of Advertisements for Paid Users: An ad-free experience for paying customers.
  • More Card Spreads: Users want a greater variety of reading layouts.
  • Journaling Functionality: A dedicated space within the app to record reflections and insights.

Strengths and Positive Aspects

  • Beautiful Artwork: Users consistently praise the visual appeal of the cards.
  • Accurate Readings: Many users find the readings to be insightful, relevant, and "spot on."
  • Ease of Use: The app is generally considered user-friendly, with an intuitive interface (when not experiencing technical issues).
  • Convenience: Users appreciate having the oracle deck readily available on their phones for readings on the go.
  • Inspirational Messages: The messages are often described as uplifting, positive, and helpful.
  • Saving and Emailing Readings: The ability to save and share readings is a valued feature.
  • Guidebook Integration: Access to the guidebook within the app is helpful for understanding the cards' meanings.

Prioritized Action Recommendations

High Priority:

  • Fix App Crashes/Functionality Issues: This is the most critical issue and needs immediate attention. Thoroughly test updates before release to prevent future problems. (Priority: High)
  • Address Reversed Card Issues: Provide a clear and consistent way to view and interpret reversed cards, ideally with the option to see both upright and reversed meanings. (Priority: High)
  • Remove Advertisements for Paid Users: Eliminate advertisements for users who have purchased the app. This is a major source of frustration. (Priority: High)

Medium Priority:

  • Improve Note-Taking Functionality: Increase the character limit for notes and add features for categorization and easy navigation of saved readings. (Priority: Medium)
  • Improve Readability: Ensure sufficient contrast between text and background colors to enhance readability, especially in updated decks. (Priority: Medium)
  • Investigate Lost Purchases: Implement a robust system to verify purchases and prevent users from being locked out of features they've paid for. (Priority: Medium)

Low Priority:

  • Add More Card Spreads: Expand the selection of available reading layouts. (Priority: Low)
  • Consider Design Feedback: Evaluate user feedback regarding changes to the app's display and card selection process in recent updates. (Priority: Low)
  • Journaling Functionality: Implement a journaling feature to allow users to record reflections and insights. (Priority: Low)

Opportunities for Startup Ideas

  • Subscription Service with Exclusive Content: Offer a premium subscription tier with access to additional card decks, exclusive readings, and personalized guidance from Colette Baron-Reid.
  • AI-Powered Reading Interpretation: Develop an AI-powered feature that analyzes user questions and provides more personalized and in-depth interpretations of the card readings.
  • Community Forum: Create a community forum within the app where users can share their readings, discuss interpretations, and connect with other oracle card enthusiasts.
  • Integration with Wearable Devices: Develop an integration with wearable devices that allows users to receive daily card readings and personalized guidance on their wrists.
  • Oracle Card Journaling App: A standalone app focused solely on journaling and tracking oracle card readings from various decks, with robust note-taking, tagging, and search capabilities.

Trends and Observations

  • Negative Sentiment Linked to Updates: A significant portion of negative reviews are related to recent updates, indicating a potential problem with the update process or quality control.
  • Consistent Demand for Enhanced Functionality: The requests for improved note-taking and organization have been consistent across multiple reviews, suggesting a genuine need for these features.
  • Value Placed on Accuracy and Beauty: Users consistently praise the accuracy of the readings and the beauty of the artwork, indicating that these are key drivers of user satisfaction.
  • Cross-Platform Usage: Some users mention having both the physical deck and the app, suggesting a desire for convenience and accessibility across different contexts.

Conclusion

The Wisdom of the Oracle Cards app is generally well-received, with users appreciating its beautiful artwork, accurate readings, and ease of use. However, recent technical issues and unmet feature requests are detracting from the user experience. Addressing the app crashes, improving note-taking functionality, resolving reversed card issues, and removing advertisements for paid users should be the top priorities. By addressing these issues and incorporating user feedback, the app can maintain its positive reputation and continue to provide a valuable and enjoyable experience for its users. The app should focus on stability and feature improvements before introducing major design changes.

Original App Link

https://apps.apple.com/us/app/wisdom-of-the-oracle-cards/id1065951742?uo=2