Customer Reviews (100)

Sameer Farquleet • 2025-08-06T10:06:40.200Z

improvement needed

sanJAY Mondhe • 2025-08-06T10:06:20.658Z

Your trading platform is very good, you can move on stoploss and target screen. Very good fechurs, but there is no community option on your platform, you should also start community service..

Vijay Adhale • 2025-08-06T09:08:13.641Z

one of the best app i have seen in my 5 years journey.

Sahi: Options & Stock Trading App Review Analysis

1. Summary of Key Insights

Overall, the Sahi trading app receives mixed reviews. While a significant portion of users (60%) rate it 5 stars, indicating strong satisfaction, a notable number of 1-star reviews (19%) highlight serious issues. Key strengths include its fast execution, user-friendly interface, and unique features like Auto Trailing Stop Loss and Scalper mode. However, significant pain points revolve around slow withdrawals, order execution delays, account opening delays, and lack of customer support. The app appears to cater well to scalpers and active traders but needs improvement in reliability and customer service. There's also a demand for more features and indicators.

Overall Sentiment: Moderately Positive, but with significant areas for improvement.

Quantitative Metrics:

  • Overall Rating: Not explicitly provided, but can be inferred from the score distribution.
  • Score Distribution: 1-star: 19%, 2-star: 5%, 3-star: 7%, 4-star: 9%, 5-star: 60%

Key Strengths: Fast execution, user-friendly interface, unique features (Auto TSL, Scalper), chart trading. Key Weaknesses: Slow withdrawals, order execution delays, account opening delays, poor customer support, app crashes.

2. Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not explicitly stated, but assumed to be recent based on the nature of app reviews.
  • Analysis Methods:
    • Sentiment Analysis: Categorizing reviews as positive, negative, or neutral based on language used.
    • Keyword Extraction: Identifying frequently mentioned terms and phrases related to features, issues, and user experience.
    • Thematic Analysis: Grouping reviews based on common themes (e.g., performance, features, customer support).

3. Key User Pain Points

  • Slow Withdrawals: Multiple users complain about withdrawal times exceeding 24 hours. This is a significant concern as it directly impacts users' access to their funds.
  • Order Execution Issues: Delays in order execution, especially on the web platform, are reported, leading to potential financial losses. Slippage is also mentioned as a problem.
  • Account Opening Delays: Several users report lengthy account opening processes (weeks or even months) and a lack of updates, creating frustration and distrust.
  • Poor Customer Support: Lack of responsiveness from customer support is a recurring theme, exacerbating issues related to account opening, technical problems, and withdrawal delays. The absence of a customer care number is also a concern.
  • App Crashes/Instability: Some users report the app crashing during trading hours, leading to financial losses.
  • Document Verification Issues: Mismatched name issues during verification, especially for married women, are causing delays.
  • Hidden Charges/Incorrect Information: Some users claim hidden charges or incorrect information regarding stamp duty.
  • Missing Features: Lack of IPO application functionality.

4. Frequently Requested Features

  • Commodity Trading (MCX): Several users requested the addition of MCX trading.
  • Price Alerts: Users desire price alert functionality to be notified of specific price movements.
  • More Indicators: The addition of more technical indicators like Chande Kroll Stop and Renko charts is requested.
  • Time Frame Customization: Users want the ability to add custom time frames to charts (e.g., 4m, 7m, 12m, 19m).
  • Alerts & Chart Pattern Scanners: Users want alerts and chart pattern scanners added to the app.
  • Partial Exit Functionality: Users are requesting functionality to partially exit positions.
  • Community Feature: Users are requesting a community feature to interact with other traders.

5. Strengths and Positive Aspects

  • Fast Execution (Scalping): Many users praise the app's speed and efficiency for scalping, highlighting the 1-click entry and exit features.
  • User-Friendly Interface: The app is generally considered easy to use, especially for beginners.
  • Auto Trailing Stop Loss (TSL): The Auto TSL feature is highly appreciated for locking in profits and managing risk.
  • Chart Trading: Trading directly from charts with Auto SL/TP is seen as a valuable feature.
  • Smooth UI: The UI is considered smooth and responsive, even on slower internet connections.
  • Web Version: The web version is considered excellent and different from other brokers.
  • Default SL/Target: The ability to set default SL/Target is a highly appreciated feature.

6. Prioritized Action Recommendations

High Priority:

  • Address Withdrawal Delays: Investigate and resolve the issues causing slow withdrawals. Provide clear communication to users regarding withdrawal processing times.
  • Improve Order Execution: Optimize the order execution process, especially on the web platform, to minimize delays and slippage.
  • Enhance Customer Support: Increase customer support responsiveness and availability. Consider adding a customer care phone number and improving the knowledge base.
  • Fix App Crashes: Identify and fix the root causes of app crashes and instability.
  • Streamline Account Opening: Simplify and expedite the account opening process. Provide regular updates to applicants on the status of their application.

Medium Priority:

  • Implement Requested Features: Prioritize the implementation of frequently requested features like MCX trading, price alerts, and more technical indicators.
  • Improve Document Verification: Streamline the document verification process and address issues related to name mismatches for married women.
  • Clarify Charges: Ensure transparency and accuracy in the display of charges and fees.
  • Add Partial Exit Functionality: Implement functionality for partial exits of positions.
  • Add IPO Application Functionality: Add the ability to apply for IPOs through the app.

Low Priority:

  • Implement Community Feature: Consider adding a community feature for traders to interact.
  • Add Custom Time Frames: Allow users to customize time frames on charts.

7. Opportunities for Startup Ideas

  • Automated Customer Support Triage System: A system that automatically categorizes and prioritizes customer support requests based on urgency and impact.
  • Real-Time Withdrawal Tracking: A feature that allows users to track the status of their withdrawal requests in real-time.
  • Personalized Trading Education: Offer tailored educational resources based on user trading styles and experience levels.

8. Trends and Observations

  • Language Preference: A significant portion of reviews are in Hindi, suggesting a strong user base in India.
  • Scalping Focus: The app seems to be particularly popular among scalpers, indicating a niche market.
  • Positive Sentiment Skewed by Specific Features: While overall sentiment is positive, it's heavily influenced by specific features like Auto TSL and Scalper mode. Addressing the negative issues could significantly improve overall satisfaction.
  • Desktop Experience Needs Improvement: A review indicates the app doesn't open in tabs on Google Chrome or desktop site, suggesting a need for desktop optimization.

9. Conclusion

The Sahi trading app has the potential to be a leading platform for active traders, particularly scalpers. Its strengths lie in its speed, user-friendly interface, and innovative features. However, significant improvements are needed in reliability, customer support, and account opening processes to address user pain points and build trust. By prioritizing the action recommendations, Sahi can enhance user satisfaction, attract more users, and solidify its position in the market.

10. Original App Link

https://play.google.com/store/apps/details?id=com.aaritya.sahi_trade_app&hl=en_IN&reviewSortOrder=0