Customer Reviews (100)

Najla orra • 2025-03-24T13:49:01.500Z

I think they should have unlocked everything in the app

Mohamed Salem • 2025-03-24T13:43:04.585Z

please fix the UI, not working on Pixel 9 pro XL, I tried to send an email however the email is not working. both Quran and Athan pro UI are not working.

Slaeem Aftab • 2025-03-24T12:56:56.540Z

MashaAllah Very Nice app

Summary of Key Insights

Overall, the "Quran Pro: Read the Holy Quran" app has a positive sentiment, with a high percentage of 5-star reviews. Users appreciate its usefulness for reading and listening to the Quran. However, some users express concerns about the app becoming more restrictive with features now requiring payment, UI issues on certain devices, bugs, and the presence of ads. Feature requests include adding more reciters, explanations (tafsir), and Tajweed support. Addressing UI bugs, subscription concerns, and adding requested features would significantly improve the user experience.

  • Strengths: Variety of reciters, translations, ease of use, helpful for learning and understanding the Quran.
  • Weaknesses: Shift to paid features from previously free ones, UI/UX issues on certain devices (Pixel 9 Pro XL, Redmi 13c), bugs causing crashes, presence of ads (especially concerning in a Quran app), lack of Tajweed.
  • Overall Sentiment: Positive, but with growing frustration regarding monetization and technical issues.
  • Overall Rating: High, but trending towards lower ratings due to recent changes.
  • Score Distribution: 5-star (75%), 4-star (11%), 3-star (5%), 2-star (3%), 1-star (6%).

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Not specified, assuming recent reviews based on context.
  • Analysis Methods: Sentiment analysis based on review text, keyword extraction to identify common themes, and frequency analysis to determine the prevalence of different issues and requests.

Key User Pain Points

  • Shift to Paid Features: Previously free features, like downloading audio recitations, now require a subscription. This is a major source of frustration, especially for long-time users.
    • Impact: Negative impact on user satisfaction, perception of greed, and potential loss of users.
  • UI/UX Issues on Specific Devices: Users on Pixel 9 Pro XL and Redmi 13c are experiencing UI problems, making the app difficult or impossible to use.
    • Impact: Prevents users from accessing the app's features, leading to immediate uninstalls and negative reviews.
  • Bugs Causing Crashes: The app crashes frequently while listening to surahs, particularly on Samsung Android phones.
    • Impact: Disrupts the user's experience and makes the app unreliable.
  • Ads: The presence of ads, especially within a Quran app, is considered inappropriate and intrusive by some users.
    • Impact: Diminishes the spiritual experience and can deter users from using the app.
  • Offline Functionality Issues: Some users have trouble accessing downloaded surahs offline, or the app requires internet even for basic functions.
    • Impact: Reduces the app's utility for users who want to use it in areas with limited or no internet connectivity.
  • Customer Support Responsiveness: Lack of response from customer support regarding subscription issues.
    • Impact: Frustration and distrust among users who have paid for the app.

Frequently Requested Features

  • More Reciters: Users want a wider selection of Quran reciters.
  • Explanations (Tafsir): Users want explanations and interpretations of the verses.
  • Tajweed Support: Users want features to help them learn and apply the rules of Tajweed (correct pronunciation).
  • Quran Reading with English Translation: Users want the ability to read the Quran simultaneously with the English translation.
  • Offline Quran Reading: Some users want to read the text offline.

Strengths and Positive Aspects

  • Ease of Use: Users find the app easy to understand and navigate.
  • Variety of Reciters and Translations: The app offers a wide selection of reciters and translations in multiple languages.
  • Helpful for Learning: Users find the app helpful for learning and understanding the Quran.
  • Comprehensive Features: The app includes features like bookmarking, sharing, and search.
  • Live Channels of Holy Mosques: The addition of live channels of the holy mosques is appreciated.
  • Long-term Use: Several users mention using the app for many years.

Prioritized Action Recommendations

  • High Priority:
    • Fix UI/UX Issues: Address the UI/UX issues on Pixel 9 Pro XL and Redmi 13c immediately to prevent further negative reviews.
    • Resolve Bugs Causing Crashes: Fix the crashing issues on Samsung Android phones to ensure a reliable user experience.
    • Address Subscription Concerns: Provide clear communication regarding subscription changes and honor previous lifetime purchases. Improve customer support responsiveness.
    • Re-evaluate Ad Placement: Consider removing or reducing ads, especially during Quran recitation, to improve the spiritual experience.
  • Medium Priority:
    • Implement Offline Reading Functionality: Ensure users can access downloaded content offline.
    • Add More Reciters: Expand the selection of Quran reciters to cater to a wider range of preferences.
    • Incorporate Tajweed Support: Add features to help users learn and apply the rules of Tajweed.
    • Enable Simultaneous Translation Reading: Allow users to read the Quran simultaneously with the English translation.
  • Low Priority:
    • Add Explanations (Tafsir): Consider adding explanations and interpretations of the verses.
    • Optimize App Size: Address the "clear cache button clearing data" issue to prevent accidental data loss.

Opportunities for Startup Ideas

  • Quran Learning App with Personalized Tajweed Feedback: A startup could focus on an app that provides personalized feedback on users' Tajweed recitation using AI-powered analysis.
  • Ad-Free Quran App with Ethical Monetization: A startup could create a premium, ad-free Quran app that relies on ethical monetization strategies like donations or optional subscriptions for advanced features.
  • Quranic Tafsir App with Community Contributions: A startup could build an app that allows users to contribute to and curate a collaborative Tafsir (explanation) of the Quran.
  • Quran App for Visually Impaired: An app specifically designed for visually impaired users with enhanced accessibility features.

Trends and Observations

  • Monetization Backlash: There is a clear negative reaction to the shift towards more paid features, suggesting a need for a more balanced approach to monetization.
  • Device-Specific Issues: The UI problems on specific devices highlight the importance of thorough testing across a range of devices.
  • Value of Offline Access: The demand for offline functionality underscores the importance of accessibility, especially in areas with limited internet connectivity.

Conclusion

"Quran Pro" is a well-regarded app with a strong user base. However, recent changes related to monetization and technical issues are negatively impacting user satisfaction. Addressing these issues, particularly the UI bugs, subscription concerns, and the presence of ads, is crucial for maintaining the app's positive reputation. Adding requested features like more reciters, Tajweed support, and explanations would further enhance the user experience. The developer should prioritize fixing existing problems before introducing new features to ensure a stable and satisfying app.

Original App Link

https://play.google.com/store/apps/details?id=com.quanticapps.quranandroid