Customer Reviews (500)

pinto32 • 2025-03-19T19:07:59-07:00

I used to love MyRadar Pro…until journalists revealed that your location data, home, workplace, and meetings with friends, family, and business associates are tracked by MyRadar, and then sold to data brokers, insurance companies, and anyone else who pays the fee. A great app ruined by greed.

The Riddick • 2025-03-18T15:20:48-07:00

Gulf of Mexico? Couldn’t find the edit button huh? When will you correct it? Lame app.

TSL417 • 2025-03-15T18:34:43-07:00

Great app…very informative and works well on my iPhone. However, it does not work consistently on my my Ultra watch. Please fix this!

Summary of Key Insights

MyRadar Weather Radar Pro is generally well-received for its accuracy, real-time radar capabilities, and customizable layers. However, recent reviews reveal significant user dissatisfaction stemming from privacy concerns, changes in subscription models (particularly regarding the hurricane tracker), bugs, and aggressive advertising for additional features even in the paid version. While users appreciate the app's core functionality, these issues are significantly impacting the user experience and overall sentiment. The shift to a subscription model after users previously purchased lifetime access to features like the hurricane tracker is a major point of contention.

Key Strengths: Accuracy of weather data, real-time radar, customizable layers, CarPlay integration, helpful for specific use cases (pilots, outdoor workers, etc.). Key Weaknesses: Privacy concerns (data tracking and selling), aggressive in-app advertising, issues with the hurricane tracker subscription model, bugs (crashing, location issues, widget problems), perceived lack of updates, and poor customer support response. Overall Sentiment: Mixed. While many long-time users remain loyal, recent changes and issues have led to a significant increase in negative reviews. Quantitative Metrics:

  • Overall Rating (Implied): ~4.0 (weighted average based on the provided distribution).
  • Score Distribution: 1-Star (16.8%), 2-Star (4.8%), 3-Star (5.2%), 4-Star (10%), 5-Star (63.2%).
  • Percentage of 5-Star Reviews: 63.2%

Data & Methodology Overview

Data Sample Size: 500 reviews Time Frame: Not explicitly stated, but the reviews appear to span several years, with a concentration on recent experiences (last few months). Analysis Methods: Qualitative analysis focusing on identifying recurring themes, sentiment expressed in the reviews, feature requests, and bug reports. Keyword extraction was implicitly used to identify the most frequent topics. No automated sentiment analysis tools were used.

Key User Pain Points

  • Privacy Concerns: Several users expressed concern about MyRadar tracking and selling location and driving data to third parties (data brokers, insurance companies). This is a major trust issue.
  • Hurricane Tracker Subscription Changes: A large number of users are upset that features like the hurricane tracker, which they previously purchased with a one-time payment, are now only available through a subscription. This is seen as a betrayal and a money grab.
  • Aggressive In-App Advertising: Even users who paid for the "Pro" (ad-free) version are experiencing intrusive pop-up ads for subscriptions, weather stations, and investment opportunities.
  • Bugs and Technical Issues: Many users reported various bugs, including:
    • App crashing, especially on iPads and after updates.
    • Location not working correctly (blue dot missing, inaccurate location).
    • Radar not loading or showing stale data.
    • Watch app complications not updating or working at all.
    • Freezing and locking up.
    • Scrambled Street Names.
  • Lack of Updates/Support: Some users feel that the app is not being actively maintained or updated, and that customer support is unresponsive or unhelpful.
  • Inaccurate Weather Data: Some users reported that the app's weather data is inaccurate, especially compared to other weather apps.
  • Missing/Removed Features: Users mentioned the removal of features they had previously paid for.
  • Battery Drain: Some users reported that the app is draining their battery.

Frequently Requested Features

  • More Widget Options: Users want more customizable widgets for the home screen, including radar widgets, daily/hourly forecasts, and temperature badges.
  • Improved Apple Watch Support: Users want a fully functional watch app with radar animations and complications that update reliably.
  • Future Radar: Users want the ability to see predicted radar, not just past radar.
  • Customizable Alerts: Users want more granular control over alerts, such as the ability to filter alerts by location or type of weather event (e.g., only show alerts for tornadoes in their immediate area).
  • Improved Carplay Integration: Users want more features and control within CarPlay, such as voice search for destinations and better zoom levels for the overview map.
  • Cross-Platform Compatibility: Users want their purchases to be usable on multiple platforms (e.g., iOS, Windows).
  • Cloud Base Height and KP Index: Requested by a pilot for aviation planning.

Strengths and Positive Aspects

  • Accuracy: Many users praise the app's accuracy, especially for real-time radar and rain predictions.
  • Ease of Use: Some users find the app easy to use and understand, with a clear and intuitive interface.
  • Customizable Layers: Users appreciate the ability to overlay different types of weather data on the map.
  • CarPlay Integration: Users value the app's CarPlay support.
  • Detailed Information: Users appreciate the level of detail provided by the app, especially for specific use cases like aviation and hurricane tracking.
  • Timely Alerts: Users find the alerts for upcoming rain and severe weather to be helpful and accurate.
  • Helpful for Specific Professions: Pilots, truck drivers, roofers, construction workers, and outdoor workers find the app particularly valuable.

Prioritized Action Recommendations

High Priority:

  1. Address Privacy Concerns: Be transparent about data collection practices and provide users with clear and easy-to-use controls over their data. Consider reducing the amount of data collected. Immediately stop the practice of selling driving data to insurance companies or provide extremely clear opt-in/opt-out options.
  2. Resolve Hurricane Tracker Issue: Honor previous purchases of the hurricane tracker or offer a fair compromise to users who lost access to this feature due to the subscription model change. Consider grandfathering in existing users or offering a significant discount on the subscription.
  3. Eliminate Aggressive Advertising: Remove intrusive pop-up ads from the paid "Pro" version. Only offer optional upgrades in a non-disruptive way.
  4. Fix Critical Bugs: Prioritize fixing the most frequently reported bugs, such as app crashing, location issues, and radar loading problems.
  5. Improve Customer Support: Respond to user inquiries promptly and provide helpful solutions.

Medium Priority:

  1. Implement Requested Features: Add the most frequently requested features, such as more widget options, improved Apple Watch support, future radar, and customizable alerts.
  2. Improve Accuracy: Investigate and address reports of inaccurate weather data.
  3. Enhance CarPlay Integration: Add more features and control within CarPlay.

Low Priority:

  1. Improve UI/UX: Address complaints about the app's interface being outdated or confusing.
  2. Expand Cross-Platform Compatibility: Consider offering cross-platform compatibility for purchases.

Opportunities for Startup Ideas

  • Privacy-Focused Weather App: A weather app that prioritizes user privacy and does not track or sell user data.
  • Subscription Management Tool: A tool that helps users track and manage their subscriptions across different apps and platforms, including grandfathered features and pricing.
  • Hyperlocal Weather Data Aggregator: An app that aggregates weather data from multiple sources, including personal weather stations, to provide more accurate and localized forecasts.
  • Customizable Alerting Platform: A platform that allows users to create highly customizable alerts for various types of weather events and environmental conditions.
  • Weather App for Pilots: An app that focuses exclusively on aviation weather and provides a comprehensive suite of tools for flight planning and safety.

Trends and Observations

  • Shift in Sentiment: There's a clear shift in sentiment from positive to negative in recent reviews, driven primarily by the hurricane tracker issue and privacy concerns.
  • Impact of Updates: Updates often introduce new bugs or break existing functionality, leading to user frustration.
  • Importance of Trust: Users highly value trust and transparency in weather apps, especially regarding data privacy.
  • Value of One-Time Purchases: Many users prefer one-time purchases over subscriptions, especially for core features.

Conclusion

MyRadar Weather Radar Pro has a strong foundation with its accurate weather data and customizable features. However, recent issues related to privacy, subscription models, bugs, and advertising are significantly eroding user trust and satisfaction. To regain user confidence and maintain its position as a leading weather app, MyRadar needs to prioritize addressing these issues, especially data privacy concerns and the handling of previously purchased features. Implementing the requested features and improving customer support will also be crucial for long-term success.

Overall Recommendation: Address the high-priority issues immediately to prevent further user attrition. Re-evaluate the subscription model and prioritize user privacy to rebuild trust.

Original App Link

https://apps.apple.com/us/app/myradar-weather-radar-pro/id325683306?uo=2