Customer Reviews (100)

Elyse Webb • 2025-03-15T21:01:53.928Z

I always loved playing this game but it has unfortunately been very buggy to the point that levels cannot be completed. After some digging I discovered that Disney had retired this game which means there will be no more updates 😢 time to uninstall UPDATE: another company has bought the game! The new download is " Where's my Water? 2 "

Jim Studebaker • 2025-03-09T01:20:09.963Z

After purchasing the game, you have to purchase two more parts to complete all challenges. This $1.99 game is turning into a $10 game.

Scott • 2025-03-08T01:27:50.283Z

For anyone reading reviews looking for a fix to the game. I'll save you the time I've lost reading reviews looking for someone to say it in plain easy to understand words. Turn off motion smoothness in your phones display settings. This will set it to 60hz and it will work like the days of old. Enjoy!!!

Summary of Key Insights

  • "Where's My Water?" is a nostalgic puzzle game that many users enjoyed in their childhood. However, a significant portion of users report game-breaking glitches and bugs that make certain levels impossible to complete. These issues are frequently attributed to a lack of updates and compatibility issues with newer devices. While some users still find the game enjoyable and relaxing, the technical problems are a major source of frustration. There's also a frustration with needing to purchase additional content beyond the initial game purchase.
  • Strengths: Nostalgia factor, enjoyable puzzle gameplay, relaxing experience for some.
  • Weaknesses: Game-breaking glitches, lack of updates, compatibility issues with newer devices, additional in-app purchases required for full content.
  • Overall Sentiment: Mixed. While many users express fondness for the game, the negative reviews highlight significant technical issues.
  • Quantitative Metrics:
    • Overall rating based on provided data: Approximately 3.73 out of 5.
    • Score Distribution: 5-star (52%), 4-star (9%), 3-star (14%), 2-star (9%), 1-star (16%).

Data & Methodology Overview

  • Data Sample Size: 100 reviews.
  • Time Frame: Not specified, but reviews seem to span from recent to reflecting long-term experiences.
  • Analysis Methods: Keyword extraction (identifying recurring issues and positive aspects), sentiment analysis (assessing the overall tone of reviews), and frequency analysis (determining the prevalence of specific complaints and requests).

Key User Pain Points

  • Game-Breaking Glitches: Many users report levels being impossible to complete due to physics glitches, water not flowing correctly, moving mechanisms not working, and collisions failing. This is the most significant and frequently mentioned issue.
  • Lack of Updates: Users attribute the glitches and compatibility issues to the game not being updated to work properly on newer devices and operating systems. The lack of updates leads to frustration and a sense of abandonment by the developer.
  • Compatibility Issues: Newer phones with higher refresh rates seem to exacerbate the glitches, suggesting compatibility problems with the game's physics engine.
  • In-App Purchases: Some users are unhappy that the initial game purchase doesn't unlock all content, and they need to pay extra for additional stories/levels.
  • Lack of Cloud Saving: A user reported losing all progress after resetting their phone due to the absence of cloud saving.

Frequently Requested Features

  • Bug Fixes and Updates: The overwhelming majority of requests are for the developers to fix the game-breaking glitches and update the game to be compatible with newer devices.
  • Cloud Saving: Implement cloud saving to prevent data loss when users switch devices or reset their phones.
  • Free Allie, Cranky, and Mystery Duck Stories: Some users want the additional character stories to be included in the initial purchase or offered for free.

Strengths and Positive Aspects

  • Nostalgia: Many users downloaded the game again due to fond memories from their childhood.
  • Fun and Addictive Gameplay: Users describe the game as fun, intuitive, and a good way to relax. The puzzle-solving aspect is enjoyable.
  • Challenging Levels: The level design is generally praised, with users appreciating the increasing difficulty as they progress.
  • Offline Play: The ability to play offline is a positive aspect for some users.
  • Ad-Free Experience: Some reviews mention the lack of ads as a positive.

Prioritized Action Recommendations

High Priority:

  • Fix Game-Breaking Glitches: Address the physics glitches, water flow issues, and collision problems that make levels impossible to complete. This is the most critical issue affecting the user experience.
  • Compatibility Update: Update the game to be compatible with newer devices and operating systems, including addressing the refresh rate issue on newer phones.
  • Implement Cloud Saving: Add cloud saving functionality to prevent data loss and allow users to sync their progress across devices.

Medium Priority:

  • Address In-App Purchase Concerns: Consider bundling all content into a single purchase or offering the additional stories at a reduced price.
  • Improve Customer Support: Provide better support for users experiencing technical issues.

Low Priority:

  • Minor Level Design Tweaks: Make some of the harder levels slightly easier, as suggested by one user.

Opportunities for Startup Ideas

  • Mobile Game Testing Service: A service that specializes in testing older mobile games on newer devices to identify and fix compatibility issues.
  • Nostalgia Game Remastering: A studio focused on remastering classic mobile games, fixing bugs, and updating them for modern devices while preserving the original gameplay and aesthetic.
  • Cloud Saving Solution for Legacy Games: A platform that provides cloud saving functionality for older mobile games that lack this feature.

Trends and Observations

  • Nostalgia is a Strong Driver: Many users are downloading the game based on nostalgia, indicating a market for remastered or updated classic mobile games.
  • Technical Issues Dominate Negative Feedback: The majority of negative reviews focus on technical issues, suggesting that fixing these problems would significantly improve the game's overall rating and user satisfaction.
  • Refresh Rate Sensitivity: The issue with higher screen refresh rates highlights the importance of considering hardware variations during game development and testing.

Conclusion

"Where's My Water?" has the potential to be a highly enjoyable and popular game, as evidenced by the positive sentiment surrounding its nostalgic value and fun gameplay. However, the game is currently plagued by significant technical issues that are negatively impacting the user experience. Addressing these issues through bug fixes, compatibility updates, and the implementation of cloud saving is crucial for restoring the game's reputation and retaining users. Disney should prioritize these actions to capitalize on the game's nostalgic appeal and ensure its long-term success.

Original App Link

https://play.google.com/store/apps/details?id=com.disney.WMW