Customer Reviews (500)

Grey jean • 2025-03-25T03:00:59-07:00

I love the animation

mnn. b. • 2025-02-19T09:27:32-07:00

I tried to get a hold of support on the 7th day the free trial was going to end, I ended up getting charged on the last day. I kept entering, in the correct answer hoping to get direct to the support page but it wouldn’t appear. I tried a few times and gave up. So here am smh, trying to get my money back

🐾Sasha on paws🐾 • 2025-02-14T15:24:06-07:00

Why do u need so much money. I’m not paying for a subscription. L on all of u

Summary of Key Insights

The "Drawing for Kids Games! Apps 2" app generally receives positive feedback, particularly regarding its engaging animations, ease of use for young children, and educational value. However, significant issues related to the subscription model, hidden costs, aggressive monetization, and technical glitches detract from the user experience. Many users express frustration with the limited free content and the high cost of unlocking additional features. There are also complaints about difficulties canceling subscriptions and obtaining refunds. The app is perceived as fun and beneficial for developing children's creativity and motor skills when it works as intended, but the monetization strategy and technical problems significantly impact overall satisfaction.

  • Overall Sentiment: Mixed, leaning positive due to the core drawing functionality, but heavily impacted by negative feelings towards the subscription model and technical issues.
  • Key Strengths: Engaging animations, ease of use for young children, educational value (fine motor skills, creativity).
  • Key Weaknesses: Aggressive monetization, high subscription cost, limited free content, difficult subscription cancellation, technical glitches (freezing, home button not working), misleading advertising ("free" app).
  • Overall Rating: While the average rating is relatively high (around 4.3), the negative reviews highlight critical issues that need addressing.
  • Score Distribution: 5-star: 69.4%, 4-star: 12%, 3-star: 5.8%, 2-star: 3.4%, 1-star: 9.4%

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Reviews appear to be recent, spanning the last few months based on context.
  • Analysis Methods:
    • Sentiment Analysis: Implicit sentiment scoring based on star ratings and keyword analysis of review text.
    • Keyword Extraction: Identification of frequently used words and phrases related to positive and negative aspects of the app.
    • Topic Modeling: Grouping reviews based on common themes (e.g., subscription issues, technical problems, positive feedback on drawing).
    • Manual Review: In-depth reading of reviews to understand the context and nuances of user feedback.

Key User Pain Points

  • Aggressive Monetization: The most significant pain point is the app's aggressive monetization strategy. Users feel that too much content is locked behind a subscription, limiting the free experience and creating frustration.
  • High Subscription Cost: Many users find the subscription price ($49.99/year or equivalent monthly) to be too high, especially considering the limited content available without it.
  • Difficult Subscription Cancellation/Refunds: Numerous users report difficulties canceling their subscriptions and obtaining refunds, leading to feelings of being scammed. The support contact is also reported as being hard to reach.
  • Technical Glitches: Several users experience technical issues such as freezing screens, non-functional home buttons, and color selection problems, which negatively impact the user experience.
  • Misleading Advertising: The app is often perceived as being advertised as "free," which is misleading given the limited free content.
  • Lack of Family Sharing: Some users are upset that the subscription cannot be shared with family members.
  • Sound Issues: Some users have reported that the sound doesn't work.

Frequently Requested Features

  • More Free Content: Users consistently request more free content to be available without a subscription.
  • Lower Subscription Price: A more affordable subscription price would make the app more accessible.
  • Family Sharing Support: Enabling family sharing for subscriptions would increase value for families with multiple children.
  • Bug Fixes: Addressing technical glitches such as freezing screens and non-functional home buttons is crucial.
  • More Variety in Drawings: Some users want more diverse drawing options and categories.
  • Offline Mode: The ability to use the app without an internet connection.

Strengths and Positive Aspects

  • Engaging Animations: The animations that bring the drawings to life are a major draw for children and a key differentiator for the app.
  • Ease of Use: The app is generally considered easy to use for young children (ages 2-8).
  • Educational Value: Users appreciate the app's ability to develop fine motor skills, creativity, and pre-writing skills.
  • No Third-Party Advertising: The absence of third-party advertising is a significant positive for parents.
  • Charming Characters: Users like the cute and charming characters available for drawing.
  • Good for Learning: Many parents say that the app helps their children learn to draw and color.
  • Keeps Children Occupied: The app is effective at keeping children entertained and engaged.

Prioritized Action Recommendations

High Priority:

  • Address Subscription Issues:
    • Simplify Cancellation Process: Make it easier for users to cancel their subscriptions through the app or website.
    • Improve Refund Policy: Offer refunds more readily, especially in cases where users experienced technical issues or were charged unexpectedly.
    • Provide Clearer Subscription Information: Clearly communicate the subscription terms and conditions before users sign up.
  • Fix Technical Glitches:
    • Resolve Freezing Issues: Investigate and fix the freezing issues that occur after completing drawings.
    • Ensure Home Button Functionality: Ensure that the home button works correctly at all times.
    • Address Color Selection Problems: Fix any issues related to incorrect color displays.
  • Re-evaluate Monetization Strategy:
    • Increase Free Content: Offer a more substantial amount of free content to provide a better initial user experience.
    • Consider a Lower-Priced Subscription Tier: Introduce a more affordable subscription tier with limited features.

Medium Priority:

  • Implement Family Sharing: Enable family sharing for subscriptions to increase value for families.
  • Improve Customer Support: Provide more responsive and helpful customer support to address user inquiries and complaints.
  • Enhance Drawing Variety: Add more diverse drawing options and categories to cater to a wider range of interests.
  • Add Offline Mode: Allow users to access some content offline for use during travel or in areas with limited internet connectivity.

Low Priority:

  • Address Minor Bugs: Fix any minor bugs or inconsistencies reported by users.
  • Consider User Interface Improvements: Evaluate the user interface for potential improvements in usability and aesthetics.
  • Improve Voice Quality: Address complaints about the annoying voice.

Opportunities for Startup Ideas

  • Subscription Management Tool: Develop a tool that helps parents manage and cancel app subscriptions more easily.
  • Educational App Bundles: Create bundles of educational apps with a single, affordable subscription price.
  • Drawing App with AI-Powered Feedback: Develop a drawing app that provides real-time feedback and guidance to children, using AI to analyze their drawings and offer suggestions for improvement.
  • Gamified Learning Platform: Integrate drawing activities into a broader gamified learning platform that covers various subjects.

Trends and Observations

  • Language Preferences: The majority of reviews are in English, but there are also reviews in other languages, including Chinese and Spanish.
  • Sentiment Shift: Users are initially drawn to the app's engaging animations and ease of use, but their sentiment quickly turns negative when they encounter the aggressive monetization and technical issues.
  • Age Range: While the app targets children aged 2-4, reviews indicate that children up to age 8 or even older can enjoy it.

Conclusion

"Drawing for Kids Games! Apps 2" has the potential to be a highly successful educational app, but its aggressive monetization strategy and technical issues are hindering its success. By addressing the key user pain points and implementing the prioritized action recommendations, the developers can significantly improve the user experience and increase overall satisfaction. A more balanced approach to monetization, combined with bug fixes and feature enhancements, will position the app for long-term success.

Overall Recommendation: The app requires significant improvements to its subscription model and technical stability. Addressing these issues is crucial for retaining users and improving the app's reputation.

Original App Link

https://apps.apple.com/us/app/drawing-for-kids-games-apps-2/id908698556?uo=2