Customer Reviews (124)

Panda Boi_88 • 2025-03-18T11:48:47-07:00

Awesome App!!!

Drum-acao • 2025-03-16T09:16:14-07:00

Love this app!

Josiah504 • 2025-03-13T09:49:48-07:00

This app has great sounding loops but I went to buy the subscription and I bought it, it didn’t give me the subscription and now I’m that 10$ down the drain. I would not recommend

Summary of Key Insights

XME Loops is generally well-received, particularly by musicians in worship settings. Its strengths lie in its large loop catalog, ease of use, responsive customer service, and the ability to request custom loops. However, users report issues with app stability (crashing), BPM matching DAW software, and inconsistencies across devices. The subscription model, while priced competitively, is a point of contention for some, with concerns about payment issues and the lack of a trial period. Overall sentiment is very positive, with a high percentage of 5-star reviews.

Strengths:

  • Extensive loop library catering to both Christian and secular music.
  • Responsive and helpful customer service, including custom loop requests.
  • User-friendly interface and ease of navigation.
  • Competitive pricing compared to alternatives like CDub Loops.

Weaknesses:

  • App stability issues, particularly crashing on certain devices (especially after updates).
  • Inconsistencies between loop BPM and DAW software.
  • Lack of cross-device playlist syncing.
  • Issues with subscription activation and payment processing.
  • Limited trial period to properly evaluate the app before subscribing.
  • Inconsistent loop quality (pitch issues, inaccurate groove/feel).

Overall Sentiment: Positive Overall Rating (estimated): 4.6 (based on star distribution) Score Distribution: 5-star: 74.19%, 4-star: 10.48%, 3-star: 5.65%, 2-star: 2.42%, 1-star: 7.26%

Data & Methodology Overview

  • Data Sample Size: 124 reviews
  • Time Frame: The reviews span a considerable period, likely several years, based on mentions of app updates and versions.
  • Analysis Methods: The analysis involved a qualitative review of the user feedback, identifying recurring themes, sentiment polarity, and feature requests. Keyword extraction was implicitly used to identify frequent topics (e.g., "crashing," "loops," "customer service").

Key User Pain Points

  • App Crashing/Instability: Several users report the app crashing, especially after updates, rendering it unusable. This is a critical issue that directly impacts the user's ability to perform or practice.
  • Subscription/Payment Issues: Some users experience problems with subscription activation after payment, leading to frustration and financial loss. There are complaints about lack of access despite having an active subscription.
  • Inconsistent BPM: Users note that the BPM of the loops sometimes doesn't match their DAW software, requiring manual adjustment and hindering workflow.
  • Cross-Device Syncing: The inability to sync playlists and settings across multiple devices is a significant inconvenience for users who use the app on both their phone and tablet.
  • Loop Quality: Some users complain about the quality of certain loops, citing issues with pitch, inaccurate grooves, and outdated sounds.
  • Lack of Trial: Several users complain that the "free" samples are too short to adequately evaluate the app before subscribing.

Frequently Requested Features

  • Cross-Device Playlist Syncing (Cloud Sync): This is the most frequently requested feature.
  • Metronome: A built-in metronome alongside the loops.
  • Count-In Feature: Users want a count-in option to help with timing.
  • Yearly Subscription Option: A yearly payment option instead of only monthly.
  • Volume Control for Individual Instruments: The ability to adjust the volume of specific instruments within the loops (e.g., guitar).
  • Drum Fills Button: A button to add drum fills.
  • Importing Custom Drum Hits: Ability to substitute original drum sounds with custom drum hits.
  • Inter-App Audio (IAA), Audiobus, Audio Unit (AU) Support: For integration with other music apps.
  • Tempo Button (instead of slider): For easier adjustment during live performance.

Strengths and Positive Aspects

  • Extensive Loop Library: Users appreciate the wide variety of loops available, covering both Christian and secular music.
  • Customer Service: The responsive and helpful customer service is a major selling point, particularly the ability to request custom loops.
  • Ease of Use: The app is generally considered easy to use and navigate, making it accessible to users of varying technical skill levels.
  • Affordable Price: The subscription price is seen as competitive compared to alternatives.
  • Loop Quality (Generally): While some users have quality concerns, many praise the quality and accuracy of the loops, especially compared to the original songs.
  • Multiloop Functionality: The availability of multiple variations for each loop is appreciated.
  • Offline Access: Loops are downloaded to the device, eliminating concerns about connectivity issues.

Prioritized Action Recommendations

High Priority:

  • Address App Crashing Issues: Investigate and fix the crashing issues reported by users, particularly after updates. This is a critical issue that prevents users from using the app. (Severity: Critical, Frequency: High)
  • Resolve Subscription/Payment Problems: Fix the issues with subscription activation and payment processing to ensure users receive access after paying. Implement better error handling and communication. (Severity: Critical, Frequency: Medium)
  • Improve BPM Accuracy: Ensure that loop BPMs are accurate and consistent with DAW software. This may involve reviewing and correcting existing loops. (Severity: High, Frequency: Medium)

Medium Priority:

  • Implement Cross-Device Playlist Syncing: Add cloud syncing to allow users to access their playlists and settings across multiple devices. (Severity: Medium, Frequency: High)
  • Enhance Loop Quality Control: Implement a more rigorous quality control process to ensure loop accuracy, consistency, and sound quality. Address the reported pitch issues and outdated sounds. (Severity: Medium, Frequency: Medium)
  • Provide a More Comprehensive Trial: Offer a longer or more feature-rich trial period to allow users to properly evaluate the app before subscribing. (Severity: Medium, Frequency: Medium)
  • Add Metronome and Count-In Features: Include a built-in metronome and count-in option to improve usability. (Severity: Medium, Frequency: Medium)

Low Priority:

  • Add Volume Control for Individual Instruments: Implement the ability to adjust the volume of specific instruments within the loops. (Severity: Low, Frequency: Medium)
  • Implement Drum Fills Button and Custom Drum Hits: Consider adding a drum fills button and the ability to import custom drum hits. (Severity: Low, Frequency: Low)
  • Add Inter-App Audio (IAA), Audiobus, Audio Unit (AU) Support: Implement support for these audio protocols for integration with other music apps. (Severity: Low, Frequency: Low)
  • Replace Tempo Slider with Button: Replace the tempo slider with a button for more precise adjustments. (Severity: Low, Frequency: Low)

Opportunities for Startup Ideas

  • AI-Powered Loop Generation: Develop an AI-powered tool that allows users to generate custom loops based on specific song characteristics or musical styles.
  • Collaborative Loop Creation Platform: Create a platform where musicians can collaborate on creating and sharing loops.
  • Loop Marketplace: Establish a marketplace where loop creators can sell their loops directly to users.
  • Personalized Loop Recommendations: Implement a recommendation engine that suggests loops based on user preferences and musical style.
  • Educational Features: Integrate tutorials and lessons on how to effectively use loops in music production and performance.

Trends and Observations

  • Strong Focus on Worship Music: The app is particularly popular among worship musicians, indicating a strong niche market.
  • Comparison to CDub Loops: CDub Loops is frequently mentioned as a competitor, suggesting that users are actively comparing the two apps.
  • Importance of Customer Service: The positive feedback about customer service highlights its crucial role in user satisfaction and retention.
  • Impact of Updates: App updates can have a significant impact on user experience, as evidenced by the reports of crashing issues after updates.

Conclusion

XME Loops is a valuable tool for musicians, particularly those in worship settings. Its strengths lie in its extensive loop library, responsive customer service, and ease of use. However, addressing the app stability issues, subscription problems, and improving loop quality are crucial for enhancing user satisfaction and maintaining a competitive edge. Implementing cross-device syncing and other requested features would further improve the app's usability and appeal. By focusing on these areas, XME Loops can solidify its position as a leading loop app for musicians.

Overall Recommendation: Prioritize addressing app stability and subscription issues, followed by implementing cross-device syncing and improving loop quality. Continue to leverage the strength of customer service and actively solicit user feedback for ongoing improvements.

Original App Link

https://apps.apple.com/us/app/xme-loops/id1223241229?uo=2