Customer Reviews (500)

lkc-pa • 2025-03-22T20:17:41-07:00

I can’t continue my game unless I down load this. I will definitely not be using this game because if you Ora twice.

Caroline151 • 2025-03-22T18:01:57-07:00

Very disappointed

Smallfries18 • 2025-03-21T18:09:05-07:00

Love this game I could play all day

Summary of Key Insights

This Spider Solitaire app has a mixed reception. While many users enjoy the core gameplay, find it relaxing and challenging, and appreciate the classic feel, a significant portion express frustration with recent updates. The most common complaints revolve around forced updates, intrusive ads, the inability to play in landscape mode, and smaller card sizes making the game difficult to see. There's a strong sentiment that a previous version of the game was superior. The app also has a concerning number of reviews that mention it is a scam and/or has fake ads.

  • Overall Rating: Averages to approximately 3.78 stars based on the provided distribution.
  • Sentiment: Mixed, with a notable negative shift after recent updates.
  • Strengths: Engaging gameplay, relaxing experience, classic feel, and some users report earning real money (though this may be tied to separate reward programs).
  • Weaknesses: Forced updates, intrusive ads, lack of landscape mode, small card sizes, perceived downgrade from previous versions, freezing issues, and accusations of being a scam.

Score Distribution:

  • 5-star: 49.8%
  • 4-star: 10.8%
  • 3-star: 13.6%
  • 2-star: 8.8%
  • 1-star: 17%

Data & Methodology Overview

  • Data Sample Size: 500 reviews
  • Time Frame: Unspecified, but likely recent given mentions of the "2024" version.
  • Analysis Methods: Manual review and thematic analysis to identify recurring issues, sentiments, and feature requests. Keyword extraction was used to quantify the frequency of specific complaints (e.g., "ads," "landscape," "small cards"). Sentiment scoring was implicitly done during the manual review to determine the overall positive, negative, or neutral tone of each review.

Key User Pain Points

  • Forced Updates: Many users are unhappy with being forced to update to a new version they perceive as inferior. This often leads to frustration and a desire to revert to the previous version.
  • Intrusive Ads: A significant number of reviews complain about the frequency and length of ads, which disrupt the gameplay experience and are often perceived as excessive. Some users report ads that are difficult to close. The ads that are scams and/or fake are a concern.
  • Lack of Landscape Mode: The inability to play in landscape mode on tablets and phones is a major issue for many users, especially those who prefer larger cards or have visual impairments.
  • Small Card Sizes: Many users, particularly older players, find the card sizes too small and difficult to read in the current version.
  • Game Freezing/Crashing: Some users experience freezing or crashing issues, which disrupts gameplay and can lead to lost progress.
  • Loss of Progress/Stats: Forced updates have caused users to lose their game progress, statistics, and customized settings, leading to dissatisfaction.
  • Scam Accusations: Concerning number of reviews call the app and/or the ads shown scams.

Frequently Requested Features

  • Landscape Mode: The most frequently requested feature is the ability to play in landscape mode, especially on tablets.
  • Larger Cards: Many users want an option to increase the card size for better visibility.
  • Option to Revert to Previous Version: A significant number of users want the ability to revert to a previous version of the game.
  • Fewer Ads/Ad-Free Option: Users want fewer intrusive ads or a more affordable ad-free option.
  • Customization Options: More customization options for card faces, card backs, and backgrounds are desired.

Strengths and Positive Aspects

  • Engaging Gameplay: Many users find the game fun, challenging, and engaging.
  • Relaxing Experience: Some users find the game relaxing and a good way to unwind.
  • Classic Feel: The game provides a nostalgic and classic solitaire experience.
  • Offline Play: The ability to play offline is appreciated.
  • Daily Challenges: The daily challenges are seen as a positive feature.
  • Potential to Earn Cash: Some users report the ability to earn cash via third party programs.
  • Helpful hints: Users appreciate the hints.

Prioritized Action Recommendations

High Priority:

  • Address Ad Intrusiveness: Significantly reduce the frequency and length of ads. Consider offering a more affordable ad-free option or explore less disruptive ad formats. Investigate and remove scam ads.
  • Implement Landscape Mode: Reintroduce landscape mode, especially for tablet users.
  • Card Size Options: Provide options to adjust card sizes for better visibility.
  • Fix Freezing/Crashing Issues: Investigate and resolve the reported freezing and crashing issues.
  • Investigate Scam Accusations: Understand why users feel scammed and remediate.

Medium Priority:

  • Reconsider Forced Updates: Avoid forcing updates that negatively impact user experience. Provide clear communication about update benefits and allow users to postpone updates.
  • Restore Previous Features: If possible, consider restoring popular features from previous versions or providing options to customize the game to resemble older versions.
  • Improve Communication: Address user concerns and feedback in a more transparent and responsive manner.

Low Priority:

  • More Customization Options: Expand customization options for card faces, card backs, and backgrounds.

Opportunities for Startup Ideas

  • Nostalgic Game Versioning: Create a platform that allows users to choose and play different versions of classic games, catering to preferences for specific features or designs.
  • Ethical Ad Network for Mobile Games: Develop an ad network that prioritizes user experience by offering less intrusive ad formats and transparent revenue sharing.
  • Accessibility-Focused Game Development: Create a game studio dedicated to developing mobile games with accessibility features, such as customizable card sizes, colorblind modes, and adjustable difficulty levels.

Trends and Observations

  • Negative Sentiment Shift: There is a clear negative sentiment shift associated with recent updates.
  • Preference for Previous Version: Many users express a preference for a previous version of the game, suggesting that recent changes have not been well-received.
  • Importance of Landscape Mode and Card Size: The consistent demand for landscape mode and larger card sizes highlights the importance of accessibility and user comfort.
  • Ad Fatigue: Users are increasingly sensitive to intrusive ads in mobile games.

Conclusion

The Spider Solitaire app has a solid foundation with engaging gameplay and a classic feel. However, recent updates have introduced significant issues that are negatively impacting user satisfaction. Addressing the intrusive ads, lack of landscape mode, and small card sizes should be the top priorities. Reconsidering forced updates and improving communication with users will also be crucial for retaining players and maintaining a positive reputation. The scam ads need to be removed immediately. Overall, the app needs to prioritize user experience and accessibility to ensure long-term success.

Original App Link

https://apps.apple.com/us/app/spider-solitaire-1-card-game/id6444312211?uo=2