Customer Reviews (100)

Pete Farcash • 2025-03-24T20:15:02.339Z

Fantastic way to monitor all your subscriptions and maintain oversight of how much they're actually costing you.

ThE LeGenD K!nG • 2025-03-04T08:10:56.453Z

Very decent app. Loved it. But there have been no updates for over a year now. I really would like to see the total amount paid in each subscription when I open it.

Justin Dwayne Devin Barton • 2025-03-02T07:35:09.487Z

Don't get caught on those free trials... monitor your subscriptions.

Summary of Key Insights

Tilla Premium is generally well-received as a simple and effective subscription tracking app. Users appreciate its clean interface, ease of use, and the one-time purchase option. The app excels at its core function of tracking subscriptions and providing reminders. However, users frequently report issues with notifications, a lack of customization options, and a need for more pre-populated service options. There's also a demand for more advanced features like expense tracking and better data visualization. The overall sentiment is positive, with a high percentage of 5-star reviews, but addressing the pain points and feature requests could significantly improve user satisfaction.

  • Overall Rating: High (primarily 5-star reviews)
  • Key Strengths: Simplicity, clean UI, one-time purchase, effective subscription tracking.
  • Key Weaknesses: Notification issues, limited customization, sparse service list, lack of advanced features.
  • Sentiment: Positive

Score Distribution:

  • 5 Stars: 75%
  • 4 Stars: 12%
  • 3 Stars: 6%
  • 2 Stars: 3%
  • 1 Star: 4%

Data & Methodology Overview

  • Data Sample Size: 100 reviews
  • Time Frame: Reviews analyzed are current as of the provided date (July 14, 2024).
  • Analysis Methods: Qualitative analysis of user reviews, focusing on sentiment, frequency of mentioned issues, feature requests, and positive feedback. Keyword extraction was used to identify recurring themes.

Key User Pain Points

  • Notification Issues: A significant number of users report inconsistent or non-functional notifications, particularly on Samsung devices, even after disabling battery optimization. Impact: Missed payment reminders, reduced app usability.
  • Limited Service List: The app's pre-populated list of services is often sparse, uncategorized, and lacks search functionality. Users frequently need to manually add services. Impact: Increased setup time, frustration.
  • Lack of Customization: Users desire more customization options, including custom icons, color selection (HEX code input), and reminder schedules. Impact: Reduced personalization, less efficient workflow.
  • App Crashing: Several users reported the app crashing, particularly after updates, which renders the app unusable. Impact: Severe disruption of service, potential loss of data, negative user experience.
  • Cloud Backup Issues: Some users experience problems with cloud backup and restore functionality. Impact: Data loss, frustration.

Frequently Requested Features

  • Expense Tracking: Integration with general expense tracking or money management features.
  • Advanced Reminders: More flexible reminder options, including multiple reminders and reminders based on income schedules (e.g., "Every 2nd Wednesday of the month").
  • Data Visualization: Charts and graphs to visualize spending habits and subscription costs.
  • Import/Export: Ability to import/export data in formats like Excel to facilitate data transfer.
  • More Pre-populated Services: Expanded and categorized list of services, especially for specific regions (e.g., India, Australia).
  • Progress Bar: A progress bar on subscription cards indicating the remaining time in the billing cycle.
  • Income Tracking: Option to add income and calculate the difference between income and expenses.
  • Warranty Tracking: Feature to track warranties for products.
  • One-time cost tracking: Track one-off expenses.

Strengths and Positive Aspects

  • Simplicity and Ease of Use: Users consistently praise the app's simple, clean, and intuitive interface.
  • Effective Subscription Tracking: The app accurately tracks subscriptions and provides timely reminders (when notifications work).
  • One-Time Purchase: Users appreciate the one-time payment model compared to subscription-based alternatives.
  • Customization Options: While limited, the existing customization options (e.g., custom icons) are well-received.
  • Cloud Sync & Backup: The cloud sync and backup features are valued for data protection and multi-device use.
  • Responsive Developer: Some users reported positive experiences with the developer's responsiveness to bug reports.

Prioritized Action Recommendations

  • High Priority:
    • Fix Notification Issues: Investigate and resolve notification problems, particularly on Samsung devices. This is a critical issue impacting core functionality.
    • Address App Crashing: Resolve the app crashing issues reported by users, especially after updates.
    • Improve Service List: Expand and categorize the pre-populated service list, adding search functionality and regional services.
  • Medium Priority:
    • Enhance Customization: Add more customization options, including HEX code input for colors and more flexible reminder schedules.
    • Implement Import/Export: Allow users to import and export data (e.g., via Excel) for easier data migration.
    • Fix Cloud Backup Issues: Address reported problems with cloud backup and restore functionality.
  • Low Priority:
    • Add Data Visualization: Implement charts and graphs to visualize spending habits.
    • Integrate Expense Tracking: Explore integrating general expense tracking features.
    • Add Progress Bar: Implement a progress bar on subscription cards to show remaining time.

Opportunities for Startup Ideas

  • Subscription Management API: Develop an API that allows other apps (e.g., budgeting apps) to access subscription data from Tilla.
  • AI-Powered Subscription Recommendation Engine: Suggest relevant subscriptions based on user spending habits and interests.
  • Subscription Cancellation Service: Partner with a service to help users cancel unwanted subscriptions directly from the app.
  • Warranty Tracking Expansion: Create a standalone app or integrate into Tilla, a fully featured warranty tracking service, including document storage and automated claim reminders.

Trends and Observations

  • Regional Focus: Many users request support for specific regional services, indicating a need for localized content.
  • Desire for Comprehensive Financial Management: Users express a desire for the app to evolve into a more comprehensive financial management tool.
  • Positive Sentiment Towards One-Time Purchase: The one-time purchase model is a significant differentiator and a major selling point.
  • Samsung Notification Issues: Recurring issues with notifications on Samsung devices suggest a potential compatibility problem.

Conclusion

Tilla Premium is a well-regarded subscription tracking app with a strong foundation. Addressing the identified pain points, particularly notification issues and the limited service list, is crucial. Incorporating frequently requested features like expense tracking and better data visualization would further enhance the app's value and appeal. Maintaining the one-time purchase model is a key competitive advantage. Overall, Tilla has the potential to become a leading financial management tool by focusing on user feedback and continuous improvement.

Original App Link

https://play.google.com/store/apps/details?id=com.pavelrekun.tilla.premium