Customer Reviews (100)

Everitt Fox • 2025-03-31T04:01:09.905Z

I'm on 8 of the 10 levels,would give it 5 stars ,but it is easy to not see all the peaces and fast moves

Prakash Divya • 2025-03-31T03:39:02.407Z

good game

Antonio Marcello • 2025-03-31T02:57:43.310Z

Good options for difficulty and minimal ad time.

Summary of Key Insights

The Chess - Offline Board Game app enjoys a generally positive reception, reflected in its high average rating. Users appreciate the varying difficulty levels, offline play, and learning features. However, persistent ads (even after paid removal) and difficulty spikes between levels are significant pain points. The app is praised for its accessibility to beginners and its ability to improve chess skills. The overall sentiment is positive, but addressing ad issues and difficulty balancing is crucial for improved user satisfaction.

  • Strengths: Good difficulty options, offline play, learning resources, helps improve skills, accessible to beginners.
  • Weaknesses: Aggressive ad presence (even after payment for removal), difficulty spikes between levels, occasional glitches, unclear explanations of losses.
  • Overall Sentiment: Positive.
  • Overall Rating: High (based on score distribution).
  • Score Distribution: 1-star: 7%, 2-star: 0%, 3-star: 5%, 4-star: 6%, 5-star: 82%

Data & Methodology Overview

  • Data Sample Size: 100 reviews.
  • Time Frame: Not explicitly stated, but assumed to be recent based on the version number (2.5.19).
  • Analysis Methods: Sentiment analysis (qualitative assessment of positive, negative, and neutral comments), keyword extraction (identification of frequently used terms and phrases related to user experience), and thematic analysis (grouping similar issues and suggestions).

Key User Pain Points

  • Aggressive Advertising: The most significant pain point. Users complain about frequent and lengthy ads. More critically, some users report that paying to remove ads doesn't actually eliminate them, leading to frustration and feelings of being cheated.
  • Difficulty Spikes: Several users mentioned a steep increase in difficulty between levels, particularly from level 2 to level 3, making the game frustrating for beginners.
  • Glitches and Bugs: A few users reported glitches, such as levels not unlocking even after completing previous levels with hints.
  • Lack of Explanation for Losses: One user expressed frustration about the lack of explanations for losing moves, hindering the learning process.
  • Misleading Ads: One user complained about only seeing ads for "gutkaaa" (chewing tobacco), implying inappropriate ad content.

Frequently Requested Features

  • Online Multiplayer Mode: A common request is to add an online multiplayer mode to play against other human players.
  • More Gradual Difficulty Curve: Users desire a smoother transition between difficulty levels, especially in the early stages.
  • Improved Tutorials/Explanations: More detailed explanations of moves and strategies, particularly why certain moves lead to losses.
  • Bug Fixes: Users expect the existing glitches to be resolved.

Strengths and Positive Aspects

  • Offline Play: The ability to play offline is highly valued, allowing users to enjoy the game anytime, anywhere.
  • Varying Difficulty Levels: Users appreciate the range of difficulty levels, catering to both beginners and experienced players.
  • Learning Resources: The inclusion of chess lessons and puzzles is seen as a positive feature, helping users learn and improve their skills.
  • Good Game Design: Several users simply stated "good game" or "nice game," indicating satisfaction with the overall game design and user experience.
  • Mental Exercise: Users appreciate the game's ability to improve cognitive skills and mental health.
  • Minimal Ad Time: Some users specifically mentioned "minimal ad time" as a positive. This is in direct contrast to the others that complained about aggressive advertising. This suggests that the ad experience might be inconsistent across users.

Prioritized Action Recommendations

  • High Priority:
    • Fix the Ad Removal Issue: Immediately address the issue where users who pay to remove ads are still seeing them. This is a critical issue that damages trust and can lead to negative reviews and refunds. Implement a robust system to ensure ad removal works as intended.
    • Balance Difficulty Levels: Adjust the difficulty curve to provide a more gradual progression, especially between levels 2 and 3. Consider adding more levels in the early stages to ease the learning curve.
  • Medium Priority:
    • Address Glitches and Bugs: Investigate and fix the reported glitches, such as levels not unlocking.
    • Implement a Feedback System for Losses: Provide explanations or hints about why certain moves resulted in a loss, helping users learn from their mistakes.
    • Ad Content Moderation: Ensure that the ads displayed are appropriate and relevant to the game's target audience. Block inappropriate or offensive ads.
  • Low Priority:
    • Consider Adding Online Multiplayer: Explore the feasibility of adding an online multiplayer mode in the future.
    • Enhance Tutorials: Expand and improve the tutorial system to provide more in-depth explanations of chess concepts and strategies.

Opportunities for Startup Ideas

  • Personalized Chess Training App: Develop an app that provides personalized chess training based on the user's skill level and learning style.
  • Chess Community Platform: Create a platform where chess players can connect, share strategies, and participate in tournaments.
  • AI-Powered Chess Analysis Tool: Develop an AI-powered tool that analyzes chess games and provides insights into optimal moves and strategies.

Trends and Observations

  • Language Preferences: Several reviews are in languages other than English (e.g., Tamil), indicating a diverse user base.
  • Positive Sentiment: The overwhelming majority of reviews are positive, suggesting that the app is generally well-received.
  • Ad Experience Variability: There is conflicting feedback regarding ads, with some users praising minimal ads and others complaining about aggressive advertising. This could be due to different user segments, ad frequency settings, or regional variations.

Conclusion

The Chess - Offline Board Game app has a solid foundation and enjoys positive user sentiment. However, the persistent ad issues and difficulty spikes are significant drawbacks that need to be addressed. By prioritizing the recommended actions, the developers can significantly improve the user experience and further enhance the app's popularity. Overall, the app has potential, and focusing on resolving the identified pain points will lead to greater user satisfaction and retention.

Original App Link

https://play.google.com/store/apps/details?id=com.gamovation.chessclubpilot